The BCS Foundation Award - Understanding The Problem And Implementing The Solution is designed for anyone wishing to gain an understanding of how an organisation works to identify and understand a business problem, and how it considers, selects, implements, and tests a solution.
This award focusses on the techniques required to solve a problem including the gathering of information, the application of business analysis, the identification of the root cause, and the processes through which a suitable solution can be identified, proposed and implemented. You will also be encouraged to consider the use of project planning to deliver the solution and to manage stakeholders.
1. Defining The Problem
You will be able to:
1.1 Illustrate their understanding of the organisation in its current position.
1.2 Explain the value proposition.
1.3 Describe the process for gathering research.
1.4 Explain the concept of problem solving and recognise problem solving styles including proactive, reactive and forensics
2. Finding The Solution
You will be able to:
2.1 Explain problem solving steps and the approaches to the solution.
2.2 Describe the use of simulation modelling in finding the solution.
2.3 Explain the value in committing to a solution.
3. Implementing The Solution
You will be able to:
3.1 Explain the importance of a project plan when implementing a solution
3.2 Describe Stakeholder management.
3.3 Identify common Agile and DevOps techniques that can be used to implement the solution
4. Testing, Continual Improvement And Feedback
You will be able to:
4.1 Explain the importance of testing and continual evolution
4.2 Outline the process for evaluating the solution.
4.3 Outline the process for monitoring the solution.
4.4 Give examples of measuring success
This award sits within the Business Innovation area of the AI Foundation Pathway and gives you insight into the organisational processes that are vital for growth and continued business success.
You’ll develop your knowledge in:
Upon completion of The BCS Foundation Award - Understanding The Problem And Implementing The Solution, you will be able to demonstrate:
Organisations will benefit by:
Individuals will benefit by:
There are no specific entry requirements for this award. However, some professional experience in a business or IT environment may be advantageous.
The following titles are suggested reading for anyone undertaking this award. You should be encouraged to explore other available sources.
Title: Business Analysis, 4th Edition
Author: Debra Paul, James Cadle, Malcolm Eva, Craig Rollason and Jonathan Hunsley
Publisher: BCS, The Chartered Institute for IT
Publication Date: July 2020
ISBN: 9781780175102
Type: 16 Multiple Choice Questions, 2 Scenario Based Questions
Duration: 30 Minutes
Supervised: Yes
Open Book: No (no materials can be taken into the examination room)
Passmark: 13/20 (65%)
Delivery: Digital Format Only.
This award contributes 4 credits towards the:
Other Business Innovation awards in the AI Foundation Pathway include:
BCS Foundation Award - How AI Can Support Your Organisation
BCS Foundation Award - How To Manage Risk
You will explore the processes involved, and the techniques and skills required, for an organisation to understand a problem before identifying, implementing and testing an effective solution.
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