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Our Certified Business Relationship Manager (CBRM) online training course will teach you how to:

  • Effectively communicate the purpose and objectives of the Strategic BRM role and how to optimally position that role for maximum effectiveness within the enterprise
  • Understand how to use their personal power and influence to build business relationships and foster a culture that excels at business value results
  • Apply the Strategic Relationship Management processes and techniques to build and sustain trust relationships spanning Business Partner and Provider networks
  • Be able to assess Business Demand Maturity and Business Relationship Maturity and how these might evolve over time
  • Be able to assess Provider Capability Maturity and BRM Competencies and identify key areas needing improvement
  • Be able to apply organisation communication techniques to clearly articulate real Provider/business value delivered to the organisation
  • Be able to influence executive leaders in their use of Provider Capabilities and Assets based upon potential business value and convergence with business strategy
  • Promote and catalyse business innovation in the Provider’s sphere of influence
  • Be able to use the Business Value Management process, techniques and metrics to define, realise and optimise the value of Provider capabilities and assets
  • Apply Business Partner Experience Management so as to foster a positive Business Partner perception of Provider capabilities as an essential element of building and sustaining trust relationships
  • Shape strategic agendas for optimum business value, with due consideration of external compliance requirements and potential risks to the business
  • Understand the implications of Lean/Agile methods for the BRM role and capability
  • Influence the development and deployment of available Provider capabilities based upon business need and potential to enable or create business value.
  • Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes
  • Contribute to Business Transition Management in order to foster organisational understanding, support, adoption, and business value results of investments in new business capabilities

Our Certified Business Relationship Manager (CBRM) online training course will cover the following topics:

Module 1: Introduction to CBRM

Module 2: Understanding Business Relationship Maturity and Value – Including the Strategic BRM role, BRM Impact on Business Value and how BRMs work with other Business Partner Providers

Module 3: Assessing BRM Context – Assessing business demand, relationships, capabilities and competencies

Module 4: Developing Strategic Relationships – Planning, persuasion and politics

Module 5: Optimising Business Value – Innovation, management, governance, planning and optimisation

Module 6: Revision and exam preparation

Our Certified Business Relationship Manager (CBRM) online training course is aimed at professionals already certified in Business Relationship Management Professional (BRMP).

The Certified Business Relationship Manager (CBRM) certification is for experienced BRM practitioners and business partners who want to demonstrate their practical knowledge attained through training, practice, and experience

Our Certified Business Relationship Manager (CBRM) online training course includes:

  • Quizzes
  • Exercises
  • Sample Exam
  • Certified Business Relationship Manager (CBRM) Examination

Read the APMG Official Guidance for a step-by-step guide on how to take your online proctored examination.

Our Certified Business Relationship Manager (CBRM) online training course has the following entry-level requirements:

  • You must have earned the Business Relationship Management Professional (BRMP) certification.
  • You must have read the BRM Code Of Ethics. Breaches to the BRM Code of Ethics may be considered as a valid cause for certification revocation.

You must have read the BRM Code Of Ethics. Breaches to the BRM Code of Ethics may be considered as a valid cause for certification revocation.

Certified Business Relationship Manager (CBRM) Examination:

  • Exam Duration: 2 Hours, 30 Minutes
  • Exam Format: Open Book (Must Be PDF), Multiple Choice Questions
  • Exam Delivery: Online, Webcam Proctored
  • Exam Pass Mark: 50% (25/50 questions)
Proctored Exam
Certified Business Relationship Manager (CBRM) Certificate

Our three-day ITIL® 4 Foundation training course is the starting point in your ITIL® 4 certification journey and is the prerequisite for the ITIL® 4 Managing Professional (MP) and ITIL® 4 Strategic Leader (SL) training courses.

Our ITIL® 4 Foundation training course is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organisation embrace the new service management culture.

Our Certified Business Relationship Manager (CBRM) online training course allows Business Relationship Management Professional (BRMP) certified students to take the next step in their development and learn what it means to become a strategic BRM or business partner, fostering effective business value-producing relationships.

Why Choose Us?

Become Certified At Your Own Pace

Our online training courses come with 180 or 365 days access and there is the option to extend your access for an additional charge.

Track Your Own Learning Progress

You can keep track of your own progression throughout your online training course and ensure continuous improvement.

Hands-On Support & Training Advice

Our Training Experts are always on hand to help you with any questions which may arise on your learning journey.

Learn From Your Mobile Device

Our online training courses be viewed on your mobile device or iPad; with internet access, you can learn on the go or on your lunch break.