IT ASSET MANAGEMENT (ITAM) forms an important element in a business strategy enabling cost control, risk reduction and improved business value in the IT asset lifecycle, including all aspects of hardware and software used in an organisation.
This IT ASSET MANAGEMENT (ITAM) training program will cover the four key (ITAM) areas and their interaction in relation to contract management, compliance, information security, cost control and IT business value:
The main focus of this e-learning is to expand upon the workflow and define the key roles within the ITAM disciplines across financial, contractual, inventory departments as well as highlighting the cultural change that could ensue for end-users in an IT environment.
This IT ASSET MANAGEMENT (ITAM) Training Course is video guided and will provide you with all the knowledge required to successfully take and pass the preset 40 question miltiple choice examination.
This IT Asset Management Foundation Training Course is intended for all key personnel in the organization involved in the IT lifecycle. Whilst this certification has an IT focus, it has been specifically designed for non-IT personnel in mind.
Specific roles/responsibilities could include (but are not limited to):
IT Asset Online Management Foundation Training Course (30 Days) Includes:
Your access duration time starts as soon as you access the course, or after 28 days - whichever is sooner.
WINDOWS
MAC
Adobe Flash Player 10+
Compatible speakers/headphones.
We suggest the use of the Firefox web browser for the best educational experience.
To take your web based exam, you will need a computer with a webcam, a microphone and a reliable internet connection.
You will also need administrator rights to install the software that will be used to monitor the exam session.
You will also need photo identification (passport, government ID or equivalent). If your exam includes a document to be printed (for example ITIL Managing Across the Lifecycle case study), the printer will need to be in the room where you take the exam.
Please note, in addition to your webcam, some examination institutes will require you to have a small mirror or reflective surface. The proctor will ask you to hold this up to show that there is nothing attached to the webcam or laptop itself.
For a successful exam, you will need:
| MINIMUM | RECOMMENDED | |
| Web Camera | 640×480 resolution | 1280×720 resolution |
| PC Users | Windows XP | Windows 7 |
| Mac Users | Mac OS X or higher | Mac OS X 10.7 Lion |
| Internet Download Speed | .768 Mbps | 1.5Mbps |
| Internet Upload Speed | .384 Mbps | 1.5Mbps |
| RAM | 1024MB | 2GB |
Acceptable browsers are:
Google Chrome
Mozilla Firefox
Safari
Internet Explorer 7, 8, 9, 10
Adobe Flash Player and Shockwave must also be installed before you begin the exam.
There is no prerequisites for this course, all of the information that is required to pass the examination is included in the courseware.
There is no prereading for this course, all of the information that is required to pass the examination is included in the courseware.
This IT Asset Online Management Foundation Training Course examination will consist of:
Proctored Exam
There are no professional qualification credits associated with this course.
There are no Professional Qualification Credits associated with this training course.
A successful (ITAM) program involves several departments in your organisation such as budget managers, IT service departments and finance. The (ITAM)Foundation course is designed for all key personnel in these functions. We recommend that the course is attended by several employees from these areas in order to enable a successful and coherent (ITAM)focus throughout your enterprise, as well as individuals can also benefit from this foundation course.
