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Please Note: Full payment is required before you are granted access to our online training courses. After your order has been processed (up to 48 hours), you will receive an email containing the access URL, username and password. The duration of your access starts on the day your order is processed, so we encourage you to work through your online training course with this in mind.
Our ITIL® 4 Managing Professional (MP) online training package provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows.
Our ITIL® 4 Managing Professional (MP) online training package is to provide you with all of the ITIL® 4 knowledge from the modules below:
Our ITIL® 4 Managing Professional (MP) online training package is aimed at IT practitioners working within technology and digital teams across businesses.
Our ITIL® 4 Managing Professional (MP) online training package includes the following:
Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.
You must hold the ITIL® 4 Foundation certificate as a prerequisite, so we advise that you purchase access to our ITIL® 4 Foundation Online training course.
It is recommended that you revise your ITIL® 4 Foundation level materials as it will help to reinforce your existing level of knowledge of ITIL® 4.
Find the examination details specified in each of the four online training course modules:
Please Note: There is no single ITIL® 4 Managing Professional (MP) examination.
Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.
Your Identification Document (ID):
On the day of your exam, your Proctor will verify your ID. You are responsible for ensuring the ID used to register and take your exam is valid and acceptable. On your exam day, if you do not present valid and acceptable ID, or the First/Middle Name(s) and Last Name of your ID do not exactly match the name you used to register for your exam, you will not be allowed to test and will not be entitled to a refund. You will, however, be able to re-book your exam following the standard exam booking process. Your ID must:
Please Note: Electronic IDs will not be accepted.
From 01 January 2023: All PeopleCert certifications will need to be renewed after three years. You can do this by retaking the examination before the renewal date, collecting professional development points via MyAXELOS or taking further certifications before the renewal date. If you make the decision to not renew your certification, you will not be removed from the Successful Candidate Register (SCR). You will remain on the Successful Candidate Register (SCR), however it will be flagged that your certification is not up to date.
Our four-day ITIL® 4 Leader Digital & IT Strategy (DITS) training course adds a new perspective to the ITIL® 4 guidance and elevates the discussion around ITIL® concepts to an organisational strategy level.
Our ITIL® 4 Leader Digital & IT Strategy (DITS) training course also covers how ITIL® 4 can be integrated with emerging practices and new technologies to meet new internal and external challenges.
If you attend our ITIL® 4 Leader Digital & IT Strategy (DITS) training course, you will be accredited as ITIL® 4 Strategic Leader (SL).
Our ITIL® 4 Managing Professional (MP) online training package provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows.
ITIL® 4 Managing Professional (MP) is a stream of four modules from the ITIL® 4 certification scheme: ITIL® 4 Specialist Create, Deliver & Support (CDS) Online, ITIL® 4 Specialist Drive Stakeholder Value (DSV) Online, ITIL® 4 Specialist High Velocity IT (HVIT) Online and ITIL® 4 Strategist Direct, Plan & Improve (DPI) Online.
Our ITIL® 4 Managing Professional (MP) package includes the following four three-day ITIL® 4 training courses and examinations: ITIL® 4 Specialist Create, Deliver & Support (CDS) Online, ITIL® 4 Specialist Drive Stakeholder Value (DSV) Online, ITIL® 4 Specialist High Velocity IT (HVIT) Online and ITIL® 4 Strategist Direct, Plan & Improve (DPI) Online. You must hold the ITIL® 4 Foundation as a prerequisite.
The ITIL® 4 Foundation certificate is the prerequisite for the ITIL® 4 Managing Professional (MP) online package.
Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.
If you are preparing to take, or are registered to take an online exam with live invigilation, please take the time to read the PeopleCert Identification Policy.
The ITIL® 4 Managing Professional (MP) certification is governed and maintained by PeopleCert. PeopleCert delivers exams in more than 200 countries, in 25 languages, through its state-of-the-art assessment technology.
The cost to re-sit one of the ITIL® 4 exams is £295 + VAT - it does not include another copy of the official core guidance as you should still have it from your original exam. The Take2 re-sit exam option is also available for £50 + VAT, which allows you to retake an unsuccessful exam at a fixed, attractive rate, for a fraction of the cost. The Take2 re-sit exam option must be added at the point of booking your training course and / or exam, and if you would like to use this option, you must confirm this with your Account Manager. Please click here to find out more information about the PeopleCert Take2 re-sit exam option.
Our ITIL® 4 Managing Professional (MP) online package is perfect for IT practitioners working within technology and digital teams across businesses.
ITIL® 4 Managing Professional (MP) is the equivalent of the ITIL® V3 Expert. To reach ITIL® 4 ITIL® 4 Managing Professional (MP) status, you must successfully complete the following four modules: ITIL® 4 Specialist Create, Deliver & Support (CDS) Online, ITIL® 4 Specialist Drive Stakeholder Value (DSV) Online, ITIL® 4 Specialist High Velocity IT (HVIT) Online and ITIL® 4 Strategist Direct, Plan & Improve (DPI) Online.
After you have completed the whole ITIL® 4 Managing Professional (MP) package, the next step you can take is the ITIL® 4 Leader Digital & IT Strategy (DITS) certification training course, which will accredit you as ITIL® 4 Strategic Leader (SL).
You will have access to our ITIL® 4 Managing Professional (MP) online package for 365 days from first-login to our training portal. If you would like your access to be extended, there might be some costs involved.
IT Service Management (ITSM) refers to the activities involved in implementing, managing, and delivering the lifecycle of IT services. ITSM is used to make sure the right mix of people, processes, and technology is in place to provide business value. IT Service Management doesn't just help with solving day-to-day issues. It can increase value and cost efficiency and reduce the impact of incidents on the business. IT Service Management is the art of making businesses run.
ITIL® is used by millions of professionals all around the World, and ITIL® has been adopted by thousands of organisations, such as NASA, Microsoft, and HSBC. ITIL® is a set of practices, which focus on aligning IT services with the needs of the business. ITIL® provides comprehensive and practice guidance to establish a service management system. The ITIL® Framework will help businesses and professionals get optimal value from IT and digital services. The main focus of ITIL® is to maximise value to customers by aligning IT resources with business needs.
ITIL® 4 is the latest version of the ITIL® Framework, which was released in February 2019. ITIL® 4 is highly value-centric and focuses on bringing different stakeholders in the organisation together to create value for the customer. With new frameworks growing in popularity, such as SIAM™ and VeriSM™, the previous version of ITIL® (ITIL® V3) had to step up its game and improve the way it dealt with challenges brought on by digital disruption. ITIL® 4, the current version of ITIL®, takes all of the best parts from ITIL® V3 and creates a framework that focuses on delivering tailor-made solutions for organisations through "practices" instead of "processes." Also, Agile, DevOps, and Digital Transformation all play a role in the new ITIL® 4 Framework. The key elements of ITIL® 4 are the four dimensions, the guiding principles, the move from processes (ITIL® V3) to practices (ITIL® 4), and the service value system.
Our online training courses come with 180 or 365 days access and there is the option to extend your access for an additional charge.
You can keep track of your own progression throughout your online training course and ensure continuous improvement.
Our Training Experts are always on hand to help you with any questions which may arise on your learning journey.
Our online training courses be viewed on your mobile device or iPad; with internet access, you can learn on the go or on your lunch break.
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