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ITIL® 4 Managing Professional Transition Module Online (150 Days) Training Course

Enables You To Transition To ITIL 4 In 150 Days

Proctored Exam
150 Days Access
£1099 (Excl. VAT)€1264 (Excl. VAT)$1374 (Excl. VAT)


Following the successful launch of ITIL® 4, with the higher modules from the Managing Professional and Strategic Leader streams establishing themselves in the market - AXELOS has taken the decision to stop offering the previous version of the World’s leading certification in IT Service Management, ITIL® V3, by the end of 2021.

There will be a phased approach to discontinuing the Foundation and Intermediate examinations to allow you enough time to complete your ITIL® V3 Intermediate level certifications, so you can accumulate enough credits to qualify for the Transition examination.

Please Note: The confirmed timings are as follows:

  • ITIL® V3 Foundation – discontinued as of 1 July 2021
  • ITIL® V3 Intermediates – discontinued as of 1 Jan 2022
  • ITIL® MALC - discontinued as of 1 Jan 2022
  • ITIL® 4 Managing Professional Transition (English) - discontinued as of 1 July 2022

Do you want to a career in IT Service Management (ITSM)? Or would you like to earn some industry-recognised qualifications from home?

This ITIL 4 Managing Professional Transition Module online training course is perfect if you are looking to update your ITIL V3 Expert qualification to the brand new ITIL 4 qualifications.

The ITIL4 Managing Professional Transition Module training course will introduce you to the key changes that have been introduced or amended in ITIL 4.

Purple Griffon's ITIL Managing Professional Transition Module will help you to become ITIL 4 certified from the comfort of your very own home or office, at your own pace.

If you have any questions about purchasing this ITIL online training package or would like some tips about learning from home, then you can have a chat with one of our friendly course advisors on +44 (0)1539 736 828 or email and they will be able to help you straight away.

We are proud to announce that based entirely on customer reviews, Purple Griffon has recently been awarded Leader status for ITIL training by Course Conductor. This validates the quality of the ITIL training courses we deliver on a day to day basis.

Course Conductor Verified ITIL Leader Summer 2019 Purple Griffon

Enquire Course Overview

Payment Details

Full payment is required before your elearning order can be processed. Once payment has been confirmed, the elearning order will be passed to our administration department for set-up and processing.

Access to Your E-Learning

A personal login for our Learning Management System will be created for you and you will receive an email containing details of the URL, username and password.

Please Note

* Depending on when the initial order is taken, it may take up to 48 hours to process.
* Your course access time will only trigger and commence when you first log in.

Course Outline

The ITIL 4 Managing Professional Transition Module syllabus is below:

From The ITIL 4 Foundation Module:

  • Understand the key concepts of service management
  • Understand how the ITIL guiding principles can help an organisation adopt and adapt service management
  • Understand the four dimensions of service management
  • Understand the purpose and components of the ITIL service value system
  • Understand the activities of the service value chain, and how they interconnect

From The ITIL 4 Specialist Create, Deliver & Support Module:

  • Understand how to plan and build a service value stream to create, deliver, and support services
  • Know how relevant ITIL practices contribute to the creation, delivery and support across the SVS and Value streams
  • Know how to create, deliver and support services

From The ITIL 4 Specialist High Velocity IT Module:

  • Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
  • Understand the digital product lifecycle in terms of the ITIL ‘operating model’
  • Understand the importance of the ITIL Guiding Principles and other fundamental concepts for delivering high velocity IT

From the ITIL 4 Specialist Drive Stakeholder Value Module:

  • Understand how customer journeys are designed
  • Know how to foster stakeholder relationships
  • Know how to shape demand and define service offerings
  • Know how to onboard and offboard customers and users
  • Know how to act together to ensure continual value co-creation (service consumption / provisioning)
  • Know how to realise and validate service value

From The ITIL 4 Strategist Direct Plan & Improve Module:

  • Understand the scope and activities relevant to Direct and plan
  • Understand the role of GRC and how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of organisational change management to direction, planning and improvement


The ITIL 4 Managing Professional Transition Module online training course will only be available until AXELOS Global Best Practice withdraw it at the end of 2020.

About the Course

This ITIL 4 Managing Professional Transition Module is a certified online training course and examination enabling ITIL V3 (2011 edition) certified professionals to transition to ITIL 4 smoothly.

Who Should Attend

You will be eligible to start the ITIL 4 Managing Professional Transition Module online training course if you have passed the ITIL V3 MALC examination (ITIL V3 Expert) or you are ready to take ITIL V3 MALC (you hold 17 credits from the previous versions of ITIL)

Materials Provided

This brand new ITIL 4 online training course includes:

  • ITIL 4 Videos
  • ITIL 4 Quizzes
  • ITIL 4 Exercises
  • ITIL 4 Study Guides
  • The Official Syllabus
  • ITIL 4 Managing Professional Sample Exam

The duration time will start as soon as you access your online learning portal, or after 28 days - whichever is sooner.

Organisational Benefits

What are the organisational benefits of the ITIL 4 Managing Professional Transition Module online training course?

  • Reduced costs achieved through fewer incidents caused by failed change (less rework)
  • Improved productivity through more efficient and effective processes
  • Increased customer retention via improved customer satisfaction
  • Competitive advantages through improved speed to market of IT goods and services
  • Better adherence and compliance to contractual obligations in turn reducing legal risk and the associated costs

Individual Benefits

What are the personal benefits of the ITIL 4 Managing Professional Transition Module online training course?

  • Enhanced career prospects with your organisation Improved job opportunities within the ITSM industry
  • Increased job satisfaction
  • A better understanding of your role and the role of others, reducing conflict which may lead to stressful situations
  • The ability to measure your personal performance and worth based on Key Performance Indicators (KPI's)

Technical Requirements


  • Screen Resolution: 1020 x 768 or above
  • Network/Internet Connection: 4Mb (megabits) or above
  • Windows XP or higher
  • Microsoft Internet Explorer 6+
  • Firefox 3+
  • Safari 4+


  • Screen resolution: 1020 x 768 or above
  • Network/Internet connection: 4Mb (megabits) or above
  • Mac OS X 10 or higher
  • Firefox 3+
  • Safari 4+

Purple Griffon advise you that you use the Firefox Web Browser for the best educational experience and have compatible speakers or headphones.

Please Note: You will be required to have some form of photo ID (passport, government ID or equivalent) for the examination. If the examination includes a document to be printed, then please ensure that you have a printer in the room where you will be sitting the exam. Some examination institutes will ask you to have a small mirror or reflective surface and the proctor will request that you hold this up to show there is nothing attached to the webcam or even the laptop itself. Also, Adobe Flash Player and Shockwave must also be installed on your desktop or laptop prior to the examination.

For a successful ITIL 4 Managing Professional Transition Module online exam, you will need:

Web Camera 640×480 resolution 1280×720 resolution
PC Users Windows XP Windows 7
Mac Users Mac OS X or higher Mac OS X 10.7 Lion
Internet Download Speed .768 Mbps 1.5Mbps
Internet Upload Speed .384 Mbps 1.5Mbps
RAM 1024MB 2GB


If you hold credits from ITIL V3 Practitioner or any of the ITIL V3 Intermediate/MALC modules, then you will benefit from this transition module for ITIL 4 Managing Professional.

In order to eligible for this module, then you should hold any of the following:

  • ITIL V3 Expert Certificate
  • A minimum of 17 credits from previous ITIL qualifications
  • ITIL 4 Foundation and 15 credits from the ITIL V3 credit system


There is no official prereading or precourse work prior to starting the ITIL 4 Managing Professional Transition Module Online, but you may find that revision of your ITIL 4 Foundation level material could be helpful and reenforce your level of ITIL knowledge.

Exam Overview

ITIL 4 Managing Professional Transition Module Online Exam

  • Exam Duration: 60 Minutes
  • Exam Format: Closed Book, Multiple Choice Questions
  • Exam Delivery: Online, Webcam Proctored
  • Exam Pass Mark: 65% (26/40 Questions)

Exam Type

Proctored Exam

Professional Development Units - PDU's

There are no formal Professional Qualification Credits attached to the ITIL4 Managing Professional Transition Module.


ITIL 4 Managing Professional Certificate

Next Steps

Once you have completed the ITIL 4 Managing Professional Transition Module, then you might want to decide to increase your knowledge and work towards the ITIL 4 Master certification.

If you would like any advice on what ITIL training path to take, then our helpful training course advisors are available to help answer your questions.


This ITIL 4 MPT bridging training course is the easy to convert from ITIL V3 Expert to ITIL 4 qualification.