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Learn How To Improve IT Services Through The Use Of Proven Best Practice Processes

SIAM™ Foundation Online

Service Integration And Management (SIAM™) is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organisation.

Our SIAM™ Foundation online training course will cover the terminology, core principles, benefits and challenges of implementing Service Integration And Management. You will also be able to decide on the particular SIAM™ model that is best for your organisation.

Our SIAM™ Foundation online training course includes examples of implementation structures, governance, tools and data considerations and the common processes used in a SIAM™ eco-system.

SIAM™ Professional Online

Service Integration And Management (SIAM™) is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organisation.

Our SIAM™ Professional online training course will test your knowledge and skills of the activities in the four stages of the SIAM™ roadmap. You will learn how to analyse, plan, build and inspect a multi-service provider environment.

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SIAM™ Online Certifications

In an organisation having multiple individuals or teams outsourcing services can lead to the overall service becoming disjointed and ineffective. Having one point of call (a service integration manager) for oversight is beneficial.

There are 4 levels of integration, internal, hybrid, external integrator, and lead supplies as an integrator. The scope of an organisation's SIAM™ is dependent on their current knowledge of SIAM, the complexity your organisation's systems, and the availability of specialist SIAM™ Services.