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Service Integration And Management (SIAM™) is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organisation.
Our SIAM™ Professional online training course will test your knowledge and skills of the activities in the four stages of the SIAM™ roadmap. You will learn how to analyse, plan, build and inspect a multi-service provider environment.
Our SIAM™ Professional online training course will cover the following topics:
Module 1: Course Introduction
Module 2: SIAM™ Foundation Summary & Roadmap
Module 3: Discovery & Strategy
Module 4: Plan & Build
Module 5: Implement
Module 6: Run & Improve
Module 7: Summary & Exam Preparation
Our SIAM™ Professional online training course will help you to::
Our SIAM™ Professional online training course is ideal for professionals who want to improve and extend their Service Integration and Management knowledge. This makes it very interesting for Service Managers and Practitioners, Service Provider Portfolio Managers, Process Managers, Project Managers and many others.
Our SIAM™ Professional online training course includes the following materials:
Read the EXIN Official Guidance for a step-by-step guide on how to take your online proctored examination.
Thorough knowledge of SIAM™ is required. Previous completion of the SIAM™ Foundation exam is strongly recommended although not compulsory.
Part of the Accredited SIAM™ Professional training is conducting practical assignments in which you must participate. The practical assignments are based on applying SIAM™ Best Practice guidance to the SIAM™ Professional case study.
A good level of knowledge of IT Service Management is also recommended.
It is recommended that you read the following:
EXIN SIAM™ Professional – Case Study
Freely available on SIAM™ Professional Case Study
EXIN SIAM™ Professional Examination:
The SIAM™ Professional examination will be based on the syllabus in this document. Examination questions will be drawn from all topics in the syllabus, and coverage of any given topic can be expected to be in proportion to the amount of time allocated to that topic in the syllabus.
SIAM™ Professional Certificate
Our three-day ITIL® 4 Foundation training course is the starting point in your ITIL® 4 certification journey and is the prerequisite for the ITIL® 4 Managing Professional (MP) and ITIL® 4 Strategic Leader (SL) training courses.
Our ITIL® 4 Foundation training course is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organisation embrace the new service management culture.
Service Integration and Management (SIAM™) also has a synonym: multi-sourcing integration (MSI). Within the scope of this certification, only the term Service Integration and Management is used.
Our SIAM™ Professional online training course will build consensus and clarity around key principles and practices of SIAM™ which is necessary since the application of SIAM™ is always varied across different organisations.
You will have access to our SIAM™ Professional Online training course for 180 days. The duration of your access starts on the day your order is processed, so we encourage you to work through your online training course with this in mind.