BRAND NEW: Our Two-Day Certified PM² Foundation Is Now Available. Book Your Places For £899 + VAT! Learn more

VeriSM​™ Plus Online

Bridge To The VeriSM™ Foundation Certification

Proctored Exam
180 Days Access
£319 (Excl. VAT)€357 (Excl. VAT)$343 (Excl. VAT)


Do you want to learn everything about the VeriSM model? Or would you like to earn some industry-recognised qualifications from home?

This VeriSM Plus online training course will allow students who hold either the ITIL® or ISO/IEC 20000 Foundation certificate to bridge to the VeriSM™ Foundation certification.

Purple Griffon's VeriSM Plus online course will help you to become VeriSM certified from the comfort of your very own home or office at your own pace.

Please Note: The VeriSM™ Plus exam (including resits) must be completed by 31st December 2022 as they will cease to be available after this date.

Enquire Course Overview

Payment Details

Full payment is required before your elearning order can be processed. Once payment has been confirmed, the elearning order will be passed to our administration department for set-up and processing.

Access to Your E-Learning

A personal login for our Learning Management System will be created for you and you will receive an email containing details of the URL, username and password.

Please Note

* Depending on when the initial order is taken, it may take up to 48 hours to process.
* Your course access time will only trigger and commence when you first log in.

Course Syllabus

The VeriSM Plus syllabus is below:

Lesson 1: Digital Transformation

Lesson 2: Organisational Structure

Lesson 3: Teams

Lesson 4: Introduction To The VeriSM model

Lesson 5: The VeriSM Model Part 1 Define

Lesson 6: The VeriSM Model Part 2 Produce

Lesson 7: The VeriSM Model Part 3 Provide

Lesson 8: The VeriSM Model Part 4 Respond

Lesson 9: Adapting the VeriSM Model

Lesson 10: Progressive Practices Agile

Lesson 11: Progressive Practices DevOps & SIAM

Lesson 12: Progressive Practices Lean Shift Left

Lesson 13: Progressive Practices CXUX Continuous Delivery

Lesson 14: Innovative Technologies - Part 1

Lesson 15: Innovative Technologies - Part 2

Lesson 16: Innovative Technologies - Part 3

Lesson 17: Getting Started

Lesson 18: Exam Preparation

Learning Outcomes

The VeriSM Plus online training course contains 18 easy to absorb lessons covering the VeriSM model, progressive practices and innovative technologies.

Who Should Attend

The VeriSM Plus training course is aimed at those who already hold VeriSM Essentials, or a foundation level qualification in ITIL® or ISO/IES 20000 and have previous knowledge and experience of service management fundamentals.

What's Included

This VeriSM Plus online training course includes:

  • VeriSM Videos
  • VeriSM Quizzes
  • VeriSM Exercises
  • VeriSM Study Guides
  • The Official VeriSM Plus Syllabus
  • VeriSM Plus Sample Exam

The duration time will start as soon as you access your online learning portal, or after 28 days - whichever is sooner.

Technical Requirements


  • Screen Resolution: 1020 x 768 or above
  • Network/Internet Connection: 4Mb (megabits) or above
  • Windows XP or higher
  • Microsoft Internet Explorer 6+
  • Firefox 3+
  • Safari 4+


  • Screen resolution: 1020 x 768 or above
  • Network/Internet connection: 4Mb (megabits) or above
  • Mac OS X 10 or higher
  • Firefox 3+
  • Safari 4+

Purple Griffon advise you that you use the Firefox Web Browser for the best educational experience and have compatible speakers or headphones.

Please Note: You will be required to have some form of photo ID (passport, government ID or equivalent) for the examination. If the examination includes a document to be printed, then please ensure that you have a printer in the room where you will be sitting the exam. Some examination institutes will ask you to have a small mirror or reflective surface and the proctor will request that you hold this up to show there is nothing attached to the webcam or even the laptop itself. Also, Adobe Flash Player and Shockwave must also be installed on your desktop or laptop prior to the examination.

For a successful VeriSM Plus online exam, you will need:

Web Camera 640×480 resolution 1280×720 resolution
PC Users Windows XP Windows 7
Mac Users Mac OS X or higher Mac OS X 10.7 Lion
Internet Download Speed .768 Mbps 1.5Mbps
Internet Upload Speed .384 Mbps 1.5Mbps
RAM 1024MB 2GB

Entry-Level Requirements

There entry level requires for the VeriSM Plus online training course is that you hold the Foundation Certificate from most other recognised service management frameworks (ITIL, ISO/IEC 20000, IT4IT etc)

Recommended Reading

There is no formal prereading or precourse work associated with the VeriSM Plus online course.

Exam Information

VeriSM Plus Online Exam

  • Exam Duration: 30 Minutes
  • Exam Format: Closed Book, Multiple Choice Questions
  • Exam Delivery: Online, Webcam Proctored
  • Exam Pass Mark: 65% (13/20 Questions)

The examination must be taken within 3 months of course completion, however we strongly suggest you take the exam within two weeks of course completion to give yourself the best possible chance of success.

Exam Type

Proctored Exam


VeriSM Plus Certificate

What's Next

The ITIL® 4 Framework will provide you with a practical and flexible basis to support your organisation through its journey into the new digital landscape. We help you align human, digital, and physical resources to compete within the modern complex landscape and adopt emerging technologies into your own IT operations.

ITIL® 4 Foundation (180 Days)
ITIL® 4 Specialist Create, Deliver & Support - CDS Online (180 Days)
ITIL® 4 Specialist High Velocity IT - HVIT Online (180 Days)
ITIL® 4 Strategist Direct, Plan & Improve - DPI Online (180 Days)
ITIL® 4 Specialist Drive Stakeholder Value - DSV Online (180 Days)
ITIL® 4 Managing Professional Transition Module Online (180 Days)

Additional Information

The VeriSM Plus online training course certification is a stand alone training course.

Frequently Asked Questions

You will have access to our VeriSM™ Plus Online training course for 180 days. The duration of your access starts on the day your order is processed, so we encourage you to work through your online training course with this in mind.