Kepner-Tregoe was founded in 1958 and is the international leader in developing critical thinking skills. Kepner-Tregoe is a global leader in improving business performance through proprietary organisational transformation and troubleshooting methodologies.
It has become a widely recognised methodology for managing both incidents and problems, and will allow your support teams to become more efficient and effective. This course is sourced from one of our strategic training partners, ITpreneurs
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