The ITIL® Intermediate level of training courses has a modular structure with each module holding a different focus. Candidates can take as few or as many Intermediate qualifications as they require, and to suit their needs.
The intermediate qualifications come in two forms the 3 day Lifecycle modules and the 5 day capability modules
The Intermediate lifecycle modules go into more detail than the Foundation level, and are industry-recognised qualifications
If you are seeking a management/team leader role in your company that requires a broad management focus of ITIL® practice areas and work across teams or manage multiple capability areas, the Service Lifecycle modules will be of interest to you:
If you are looking to gain intense, specialised, process-level knowledge in one or more process, with focus on the day-to-day execution of ITIL® practices, the Service Capability modules will be of interest to you:
Some individuals may wish to concentrate on one stream of modules, however candidates may also choose to select modules from both Service Lifecycle and Service Capability streams to gain a holistic view of an entire stage from both a high level management level and the detailed, technical perspective.
To be eligible for any of the Intermediate exams candidates need to complete mandatory accredited training.
ITIL® Managing Across the Lifecycle Qualification
The ITIL® Managing Across the Lifecycle Qualification is a capstone module which is aimed at those candidates interested in achieving ITIL® Expert Level, for which this module is a key requirement.
ITIL® Expert Level
Some individuals may also decide to use the qualifications and credits they have achieved through their focused studies and supplement them with additional modules to achieve ITIL® Expert Level.