ITIL4 Managing Professional Transition Module Training Course

ITIL4 Managing Professional Transition Module (ITIL V3 to ITIL4 Bridging Course)

Introduction

Candidates that hold credits from ITIL Practitioner and Intermediate/MALC modules is that they can benefit from a transition module for ITIL Managing Professional.

The transition module consists of a certified training course and exam enabling ITIL v3 (2011 edition) certified professionals to transition to ITIL 4.

To be eligible to take the module candidates should hold:

  • ITIL Expert (v3) certificate or
  • A minimum of 17 credits from the Foundation & Intermediate/Practitioner/Manager modules from previous versions or
  • ITIL4 Foundation and 15 credits from the ITIL V3 credit scheme

In other words if you have passed the MALC exam or ready to take MALC then you are eligible to take the Transition module.

The course scheme is displayed below.

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Please Note

You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates.
Exam Included
5 Days
£1995Excl. VAT

Course Outline

Further details of the ITIL4 Managing Professional Transition Module training course outline will be available from 5th August 2019

Description

The Learning Outcomes for the ITIL 4 Managing Professional Transition module are:

From the ITIL 4 Foundation Module:

  • Understand the key concepts of service management
  • Understand how the ITIL guiding principles can help an organization adopt and adapt service management
  • Understand the four dimensions of service management
  • Understand the purpose and components of the ITIL service value system
  • Understand the activities of the service value chain, and how they interconnect

From the ITIL 4 Specialist Create, Deliver and Support Module:

  • Understand how to plan and build a service value stream to create, deliver, and support services
  • Know how relevant ITIL practices contribute to the creation, delivery and support across the SVS and Value streams
  • Know how to create, deliver and support services

From the ITIL 4 Specialist High Velocity IT Module:

  • Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
  • Understand the digital product lifecycle in terms of the ITIL ‘operating model’
  • Understand the importance of the ITIL Guiding Principles and other fundamental concepts for delivering high velocity IT

From the ITIL 4 Specialist Drive Stakeholder Value Module:

  • Understand how customer journeys are designed
  • Know how to foster stakeholder relationships
  • Know how to shape demand and define service offerings
  • Know how to onboard and offboard customers and users
  • Know how to act together to ensure continual value co-creation (service consumption / provisioning)
  • Know how to realise and validate service value

From the ITIL 4 Strategist Direct Plan and Improve Module:

  • Understand the scope and activities relevant to Direct and plan
  • Understand the role of GRC and how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement

About the Course

Further details of the ITIL4 Managing Professional Transition Module training course will be made available from 5th August 2019

Who Should Attend

You are eligible to attend this course if you have passed the MALC exam (i.e an ITILV3 Expert) or ready to take MALC (i.e. you hold 17 credits from previous versions of ITIL)

Further details of the ITIL4 Managing Professional Transition Module training course will be made available from 5th August 2019

Materials Provided

Current details of the ITIL V3 Managing Professional Transition module were released by AXELOS on 6th July 2019.

Exams for this course will be made available to the public from 3rd October 2019.

Further details about the MP Transition module training course will be added regarding course structure and format from 5th August 2019.

Organisational Benefits

The key organisational benefits are:

  • Your staff will have an up to date knowledge of the very latest version of ITIL

Individual Benefits

The key individual benefits are:

  • You will have an up to date knowledge of the very latest version of ITIL

Prerequisites

Candidates that hold credits from ITIL Practitioner and Intermediate/MALC modules is that they can benefit from a transition module for ITIL Managing Professional, which will become available in H2 2019!

The transition module consists of a certified training course and exam enabling ITIL v3 (2011 edition) certified professionals to transition to ITIL 4.

To be eligible to take the module candidates should hold:

  • ITIL Expert (v3) certificate or
  • A minimum of 17 credits from the Foundation & Intermediate/Practitioner modules or
  • ITIL4 Foundation and 15 credits from the ITIL V3 credit scheme

In other words if you have passed the MALC exam or ready to take MALC then you are eligible to take the Transition module.

Prereading

Further details of the ITIL4 Managing Professional Transition Module training course outline will be available from 5th August 2019

Exam Overview

The Managing Professional Transition Module exam comprises:

  • 90 minutes duration
  • 40 simple multiple choice questions
  • Pass mark 28/40 70%
  • Based on Blooms level 2 (understand) and 3 (apply)


Exam Type

Classroom Exam

Professional Development Units - PDUs

Further details of the ITIL4 Managing Professional Transition Module training course outline will be available from 5th August 2019

Qualifications

ITIL4 Managing Professional (MP) Certificate

Next Steps

Further details of the ITIL4 Managing Professional Transition Module training course outline will be available from 5th August 2019

Once you are accredited as an ITIL Managing Professional you can take the ITIL Digital & IT Strategy course accrediting you as an ITIL Strategic Leader. Completion of both the ITIL Managing Professional and the ITIL Strategic Leader streams will then put you on the road to becoming an ITIL Master.

Conclusion

Further details of the ITIL4 Managing Professional Transition Module training course outline will be available from 5th August 2019

Once you are accredited as a Managing Professional in ITIL you will have the very latest knowledge of Service Management Best Practice

ITIL4 Managing Professional Transition Module Course Dates

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