One-day ITIL4 Overview
Our ITIL4 Overview training course will provide you with an understanding of the benefits of adopting an ITIL approach to IT Service Management and how this can be achieved. It is the ideal introduction to ITIL 'Best Practice'.
You can attend one of our public scheduled dates or arrange on-site delivery tailored for your organisational needs.
ITIL4 Relevance
ITIL is used by millions of professionals globally. Businesses are built on ITIL. Every year, organisations invest heavily in adopting and adapting ITIL into their business practices and upskilling their workforce with ITIL qualifications. Extensive research by AXELOS, among a diverse group of stakeholders, has consistently shown that ITIL is fundamental to businesses, enables transformation and helps organisations realise value.
The core fundamentals of ITIL will continue to be as relevant to you and your businesses as they are today following the release of ITIL 4. This next evolution of ITIIL.
The one day ITIL4 Overview course covers the key areas defined in ITIL4 including:
An ITIL4 overview course is introductory level training for those that either work in IT Service Management or work alongside Service Managers and need a basic understanding of what they do and why.
The ITIL4 Overview course is normally delivered as an on-site offering to get all those working in and with Service Management to gain a common understanding of the purpose of Service MAnagement and the various activities undertaken by its practitioners.
Anyone interested in the latest 'Best Practice' for IT Service Management should attend this course.
Full course materials will be provided
There are multiple organisational benefits including:
There are multiple personal benefits including:
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THere is no exam
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You should now have an understanding of ITIL4 and how its implementation will benefit your organisation.
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