Our Brand NEW Combined TIPA® Assessor for ITIL® & TIPA® Lead Assessor is a 5 day course.
Day 1 to 3:
The TIPA® Assessor Course provides a great insight into the concepts and keys components of TIPA® and enables you to participate in assessment projects under the supervision of a TIPA® Lead Assessor. The purpose of the combined course is to prepare the professionals for taking and passing the TIPA® Assessor for ITIL® Certification Exam.
This course equips you with the ability to perform a process-assessment based on the TIPA® for ITIL® method, under the leadership of a TIPA® Lead Assessor. The course enables you to make use of the tools provided in the TIPA® toolbox, prepares you to conduct interviews, assess and rate processes, determine the current ITSM process maturity, write the assessment report, and provide recommendations for process optimisation.
Day 4 & 5:
This part of the course equips you with the ability to lead a process assessment project based on the TIPA® framework. The course enables you to collaborate with executive and top management to define the scope, select the class of assessment and a plan for an assessment project, and define the project assessment team structure.
You will be able to use the TIPA® tools to monitor progress throughout the assessment project lifecycle, ensure quality of the assessment and present results and recommendations to all relevant stakeholders. At the end of this course, you will be optimally prepared to take and pass the TIPA® Lead Assessor Exam and become a TIPA® Lead Assessor.
The TIPA® Assessor for ITIL® section of the course will help you to build your skills in:
During the course, you will cover the role of a TIPA® Assessor during each of the six phases of an assessment project. You will learn to “apply” your knowledge through a combination of assignments and a simulation exercise, in which you role-play through an assessment project by conducting interviews, rating the processes, performing SWOT analysis, recommending improvements, and presenting the results.
The TIPA® Lead Assessor section of the course will help you to build your skills in:
The TIPA® Assessor for ITIL® section of the course provides you with the following competencies:
The TIPA® Lead Assessor section of the course will help you to build your skills to:
Our experienced educators are driven by their infectious engagement. They are capable of making theoretical knowledge comprehensible. They are, of course, certified themselves and possess vast theoretical knowledge of the subjects they teach. Moreover, they are familiar with the latest research and results and contribute to the further development of the model.
TIPA® Assessor will be of interest to organisations that:
TIPA® Assessor will be of interest to individuals:
TIPA® Lead Assessor will be of interest to:
Full Course Material will be provided, including:
TIPA® Assessor For ITIL®:
Candidates for this section of the course must:
It is also strongly recommended that candidates:
TIPA® Lead Assessor:
Candidates for this section of the course must:
We advise that as part of your preparation for the course that you familiarise yourself with the TIPA® methodology and terminology by looking at the official TIPA® website especially the 'About TIPA' section https://www.tipaonline.org/en/tipa/what-is-tipa.
We would also recommend that you refresh your knowledge of ITIL® 'Best Practice', by referring to you ITIL® course notes or the official ITIL® LIfecycle books.
The TIPA® Assessor for ITIL® examination is sat on the afternoon of the 3rd day of the course.
TIPA® Assessor for ITIL® Examination:
The TIPA® Lead Assessor examination is sat on the afternoon of the last day of the course.
TIPA® Lead Assessor Examination:
Please note that the exams are undertaken on-line on a laptop or Mac. Tablets are not currently supported.
Contact one of our friendly Account Managers to discuss your next steps.
After completing the TIPA® Assessor for ITIL® course and passing the exam, the participant has to register as a TIPA® Professional Member to use the qualification professionally. Professional Membership is granted after paying an annual fee. After registration, the ‘Certified TIPA® Assessor’ status is granted to the participant and the person’s name is listed on the TIPA® website as a ‘Certified TIPA® Assessor for ITIL®’ and the TIPA® Toolbox for Assessors is licensed to the person.
The Certified TIPA® Lead Assessor status and the corresponding certificate are awarded once the candidate can demonstrate evidence of experience in performing assessments.
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