VeriSM™ is a service management approach from the organisational level, looking at the end to end view rather than focusing on a single department.
Based around the VeriSM™ model, it shows organisations how they can adopt a range of management practices (including ITIL) in a flexible way to deliver the right product or service at the right time to their consumers.
The 1 day VeriSM Essentials course is ideal for those new to Service Management or wanting an overview of Service Management.
The 2 day VeriSM Foundation is ideal for those who require more than just an overview of VeriSM at wish to start at first principals.
The 1 day VeriSM Plus course is aimed at those wanting to build on ITIL Foundation knowledge