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PRICING Please Note: You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates
Please Note: You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates
Our ITIL® 4 Leader Digital & IT Strategy (DITS) training course focuses on the importance and challenges of creating an appropriate digital strategy to enable the success of businesses and how it can (and should) be integrated into the IT strategy and aligned with the wider organisation’s goals.
It explores the use of the ITIL® framework to support organisations in their digital transformation journey by providing a structured and flexible approach for addressing service management challenges and utilising the potential of modern technology to get the most value from digital technology.
Our ITIL® 4 Leader Digital & IT Strategy (DITS) training course will cover the following topics:
Learning Outcomes
1. Demonstrate the use of the ITIL® guiding principles in Digital and IT Strategy decisions and activities
2. Understand how to leverage digital strategy to react to digital disruption
3. Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value
4. Understand how an organisation uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
5. Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
6. Understand the risks and opportunities of Digital and IT Strategy
7. Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
8. Understand how to implement a Digital and IT Strategy
Assessment Criteria
Click here to read about the ITIL® 4 Leader Digital & IT Strategy (DITS) Assessment Criteria.
Case Study Assessment
The case study has been created for the practical assignments of the ITIL® 4 Leader: Digital and IT Strategy course.
It describes three fictional companies; any resemblance to real companies is unintentional.
Participants of the course are expected to work on the practical assignments in small groups, or individually, if they are undertaking a self-paced online course.
Practical assignments are assessed by the trainer(s) of the course.
Case Study Overview
Click here to see the ITIL® 4 Leader Digital & IT Strategy (DITS) Case Study Overview.
Our ITIL® 4 Leader: Digital & IT Strategy (DITS) training course is suitable for IT and Business Directors, Heads Of Department, aspiring C-Suite Professionals and other senior business leaders who want to strategically position an organisation against digital disruptors, craft a digital vision and build a robust digital strategy for long term growth.
Purple Griffon will provide you with full ITIL® 4 Leader Digital & IT Strategy (DITS) training course materials including:
The following are the prerequisites for our ITIL® 4 Leader: Digital & IT Strategy (DITS) training course:
There is no pre-reading prior to attending the ITIL® 4 Leader Digital & IT Strategy (DITS) training course, however, revision of your ITIL® 4 Foundation level materials would be useful to reinforce your existing level of knowledge of ITIL® 4.
ITIL® 4 Leader Digital & IT Strategy (DITS) Examination:
The multiple-choice question exam consists of 30 questions, each of which has four answer options. For each question, one option is correct and the other three are incorrect.
This is a ‘closed book’ exam. The ITIL® 4: Digital and IT Strategy publication and the ITIL® Practices Guidance documentation should be used for study, but are NOT permitted to be used in the exam.
Candidates taking the exam in a language that is not their native or working language are allowed 25% extra time, i.e. 75 minutes in total.
There are 30 questions, each worth 1 mark. There is no negative marking.
Candidates need to get 21 questions correct (70%) to pass the exam.
“Bloom’s level” describes the type of thinking needed to answer the question. For Bloom’s 2 questions, candidates need to show understanding of the concepts, methods and principles of DITS. For Bloom’s 3 questions, candidates need to demonstrate application of these concepts, methods and principles of DITS, as well as information from the related practices.
The questions are all ‘multiple choice’. For the ‘standard classic’ questions, candidates have a question and four answer options. ‘Negative’ questions are ‘standard’ question in which the stem is negatively worded. For the ‘list’ questions, there is a list of four statements and candidates have to select two correct statements from the list.
Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.
Your Identification Document (ID):
On the day of your exam, your Proctor will verify your ID. You are responsible for ensuring the ID used to register and take your exam is valid and acceptable. On your exam day, if you do not present valid and acceptable ID, or the First/Middle Name(s) and Last Name of your ID do not exactly match the name you used to register for your exam, you will not be allowed to test and will not be entitled to a refund. You will, however, be able to re-book your exam following the standard exam booking process. Your ID must:
Please Note: Electronic IDs will not be accepted.
From 01 January 2023: All PeopleCert certifications will need to be renewed after three years. You can do this by retaking the examination before the renewal date, collecting professional development points via MyAXELOS or taking further certifications before the renewal date. If you make the decision to not renew your certification, you will not be removed from the Successful Candidate Register (SCR). You will remain on the Successful Candidate Register (SCR), however it will be flagged that your certification is not up to date.
After our ITIL® 4 Leader Digital & IT Strategy (DITS) training course, you should consider taking the other ITIL® 4 modules:
Our ITIL® 4 Leader Digital & IT Strategy (DITS) training course also adds a new perspective to the ITIL® suite and elevates the discussion around ITIL® concepts to the very strategic level among companies and business leaders.
Joining Instructions for Purple Griffon training courses are sent the week before the course start date. First, your Account Manager will email to confirm your booking with you. Both, the materials and exam voucher will be emailed to you the week before the training course. Finally, the tutor will send the invitation to you directly and this will be via the MS Teams or Zoom platform.
To obtain the ITIL® 4 Strategic Leader (SL) certification, you need to complete the following two ITIL® 4 training courses and examinations: ITIL® 4 Strategist Direct Plan & Improve (DPI) and ITIL® 4 Leader Digital & IT Strategy (DITS).
Our ITIL® 4 Leader Digital & IT Strategy (DITS) training course is delivered over four days.
Our four-day ITIL® 4 Leader Digital & IT Strategy (DITS) training course is usually delivered from 09:00 to 17:00 (UK Time).
ITIL® 4 still has most of the core elements of ITIL® V3, and existing guidance will be recognisable in parts of ITIL® 4, however the are no direct like-for-like modules between the two existing ITIL® certification schemes.
If you are attending our four-day ITIL® 4 Leader Digital & IT Strategy (DITS) virtual training course, our expert tutors have years of experience in IT Service Management (ITSM) and will teach you everything you need to know to pass the ITIL® 4 Leader Digital & IT Strategy (DITS) exam. You will also be provided with ITIL® 4 Leader Digital & IT Strategy (DITS) sample papers and the official core guidance in eBook format for you to work through before your proctored exam.
The ITIL® 4 Leader Digital & IT Strategy (DITS) proctored examination is taken over sixty minutes and comprises of thirty multiple-choice questions. In order to get your ITIL® 4 Leader Digital & IT Strategy (DITS) certificate, you must score 70% or 21/30 to pass the exam. With Purple Griffon, sitting your ITIL® 4 Leader Digital & IT Strategy (DITS) exam is now easier than ever.
From 01 January 2023: All PeopleCert certifications will need to be renewed after three years. You can do this by retaking the examination before the renewal date, collecting professional development points via MyAXELOS or taking further certifications before the renewal date. If you make the decision to not renew your certification, you will not be removed from the Successful Candidate Register (SCR). You will remain on the Successful Candidate Register (SCR), however it will be flagged that your certification is not up to date.
The ITIL® 4 Leader Digital & IT Strategy (DITS) proctored examination is a closed book examination with no notes. The ITIL® 4: Digital and IT Strategy publication and the ITIL® Practices Guidance documentation should be used for study, but are NOT permitted to be used in the exam.
The ITIL® 4 Leader Digital & IT Strategy (DITS) exam can only be taken in English.
Our ITIL® 4 Leader Digital & IT Strategy (DITS) training course covers how disruption from new technologies are impacting organisations in every industry and how business leaders are responding. The ITIL® 4 Leader Digital & IT Strategy (DITS) module focuses on the importance and challenges of creating an appropriate digital strategy to enable the success of businesses and how it can (and should) be integrated into the IT strategy and aligned with the wider organisation’s goals.
To be awarded the ITIL® 4 Leader Digital & IT Strategy (DITS) certification, you must complete ITIL® 4 Leader Digital & IT Strategy (DITS) certification training, and when you feel comfortable, take the ITIL® 4 Leader Digital & IT Strategy (DITS) proctored exam. If you score 70% or 21/30 correct answers in the exam, then you will receive your ITIL® 4 Leader Digital & IT Strategy (DITS) certificate.
The ITIL® 4 Foundation certificate is the prerequisite for the ITIL® 4 Leader Digital & IT Strategy (DITS) training course.
Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.
If you are preparing to take, or are registered to take an online exam with live invigilation, please take the time to read the PeopleCert Identification Policy.
The ITIL® 4 Leader Digital & IT Strategy (DITS) certification is governed and maintained by PeopleCert. PeopleCert delivers exams in more than 200 countries, in 25 languages, through its state-of-the-art assessment technology.
As Of 01 April 2023: Purple Griffon is now offering complimentary Take2 on all ITIL® 4 and PRINCE2® examinations. Take2 is one free exam resit should you fail on your first attempt at the examination.
ITIL® 4 certifications help you to compete in a complex market and ensure that you stay relevant. It will ensure that you understand widely-used concepts, terms, and practices to improve your organisation's growth.
Our ITIL® 4 Leader Digital & IT Strategy (DITS) training course is suitable for professionals continuing their ITIL® 4 certification journey after ITIL® 4 Foundation who also have a minimum of three years of IT managerial experience.
After you have completed the ITIL® 4 Leader Digital & IT Strategy (DITS) module, you can also take the ITIL® 4 Strategist Direct, Plan & Improve (DPI) training course and examination to reach ITIL® 4 Strategic Leader (SL) status.
IT Service Management (ITSM) refers to the activities involved in implementing, managing, and delivering the lifecycle of IT services. ITSM is used to make sure the right mix of people, processes, and technology is in place to provide business value. IT Service Management doesn't just help with solving day-to-day issues. It can increase value and cost efficiency and reduce the impact of incidents on the business. IT Service Management is the art of making businesses run.
ITIL® is used by millions of professionals all around the World, and ITIL® has been adopted by thousands of organisations, such as NASA, Microsoft, and HSBC. ITIL® is a set of practices, which focus on aligning IT services with the needs of the business. ITIL® provides comprehensive and practice guidance to establish a service management system. The ITIL® Framework will help businesses and professionals get optimal value from IT and digital services. The main focus of ITIL® is to maximise value to customers by aligning IT resources with business needs.
ITIL® 4 is the latest version of the ITIL® Framework, which was released in February 2019. ITIL® 4 is highly value-centric and focuses on bringing different stakeholders in the organisation together to create value for the customer. With new frameworks growing in popularity, such as SIAM™ and VeriSM™, the previous version of ITIL® (ITIL® V3) had to step up its game and improve the way it dealt with challenges brought on by digital disruption. ITIL® 4, the current version of ITIL®, takes all of the best parts from ITIL® V3 and creates a framework that focuses on delivering tailor-made solutions for organisations through "practices" instead of "processes." Also, Agile, DevOps, and Digital Transformation all play a role in the new ITIL® 4 Framework. The key elements of ITIL® 4 are the four dimensions, the guiding principles, the move from processes (ITIL® V3) to practices (ITIL® 4), and the service value system.
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All of our trainers have achieved exceptionally high delegate pass rates for accredited examinations for all our courses. We also offer complimentary pre and post-course support for any questions you may have.
We try and be as flexible as we can and accommodate your needs. We can swap delegates at any time with no charge. We can also create bespoke content should this be required.
We specialise in IT Service and Project Management. All of our Trainers and Consultants have considerable years of hands-on experience in IT Service / Project Management, working across a wide number of industry sectors.
Our training, sales and admin staff are all professional, helpful, friendly and approachable. We believe in providing excellent customer service. You will always have a dedicated friendly Account Manager
