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ITIL® 4 Managing Professional Transition (MPT) Training Course

Enables You To Transition From ITIL® V3 To The New ITIL® 4

Overview

Please Note: The ITIL® 4 Managing Professional Transition Module exam (including resits) must be completed by 30th September 2022 as they will cease to be available after this date.

Following the successful launch of ITIL® 4, with the higher modules from the Managing Professional and Strategic Leader streams establishing themselves in the market - AXELOS has taken the decision to stop offering the previous version of the World’s leading certification in IT Service Management, ITIL® V3, by the end of 2021.

There will be a phased approach to discontinuing the Foundation and Intermediate examinations to allow you enough time to complete your ITIL® V3 Intermediate level certifications, so you can accumulate enough credits to qualify for the Transition examination.

Please Note: The confirmed timings are as follows:

• ITIL® V3 Foundation – discontinued as of 01 July 2021
• ITIL® V3 Intermediates – discontinued as of 01 January 2022
• ITIL® MALC - discontinued as of 01 January 2022
• ITIL® 4 Managing Professional Transition - discontinued as of 30 September 2022

Our five-day ITIL® 4 Managing Professional Transition Module (MPT) training course enables ITIL® V3 Certified Professionals to transition to ITIL® 4.

The ITIL® 4 Managing Professional Transition Module (MPT) course will provide you with an understanding of the new ITIL® 4 Foundation concepts and definitions, including the key differences between the previous iteration of ITIL® and ITIL® 4 and how they can be practically applied.

The ITIL® 4 Managing Professional Transition Module (MPT) training course will allow holders of the previous iteration of ITIL® the opportunity for a straightforward transition to ITIL® 4 in order to achieve the designation of ITIL® 4 Managing Professional qualification.

If you hold credits from ITIL® Practitioner and the ITIL® Intermediate or MALC modules, you will really benefit from the ITIL® 4 Managing Professional Transition (MPT) training course.

Purple Griffon has created a series of free one-hour overviews for each ITIL® 4 training course, which explains what the training course covers and provides insight into the format and content.

If you are already certified in ITIL® V3 but haven't transitioned yet, our videos may give you extra motivation to update to the new certification level.

ITIL® 4 Foundation Webinar
ITIL® 4 Managing Professional Transition Module Webinar
ITIL® 4 Specialist: Create, Deliver & Support Webinar
ITIL® 4 Specialist: Drive Stakeholder Value Webinar
ITIL® 4 Strategist: Direct, Plan & Improve Webinar
ITIL® 4 Specialist: High Velocity IT Webinar
ITIL® 4 Leader: Digital & IT Strategy Webinar

Please Note

You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates.
Exam Included
5 Days
£1995Excl. VAT

Course Syllabus

The syllabus of the ITIL® 4 Managing Professional Transition Module (MPT) module comprises of:

From The ITIL® 4 Foundation Module:

• Understand the key concepts of service management
• Understand how the ITIL® guiding principles can help an organisation adopt and adapt service management
• Understand the four dimensions of service management
• Understand the purpose and components of the ITIL® service value system
• Understand the activities of the service value chain, and how they interconnect

From The ITIL® 4 Specialist Create, Deliver & Support Module:

• Understand how to plan and build a service value stream to create, deliver, and support services
• Know how relevant ITIL® practices contribute to the creation, delivery and support across the SVS and Value streams
• Know how to create, deliver and support services

From The ITIL® 4 Specialist High Velocity IT Module:

• Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
• Understand the digital product lifecycle in terms of the ITIL® ‘operating model’
• Understand the importance of the ITIL® Guiding Principles and other fundamental concepts for delivering high velocity IT

From The ITIL® 4 Specialist Drive Stakeholder Value Module:

• Understand how customer journeys are designed
• Know how to foster stakeholder relationships
• Know how to shape demand and define service offerings
• Know how to onboard and off-board customers and users
• Know how to act together to ensure continual value co-creation (service consumption / provisioning)
• Know how to realise and validate service value

From The ITIL® 4 Strategist Direct Plan & Improve Module:

• Understand the scope and activities relevant to Direct and plan
• Understand the role of GRC and how to integrate the principles and methods into the service value system
• Understand and know how to use the key principles and methods of organisational Change Management to direction, planning and improvement

Learning Outcomes

As the most professionally recognised Service Management certification scheme this qualification supports both organisations and individuals to gain optimal value from IT and digital services and helps define the direction of the service provider with a clear capability model that is aligned to the business strategy and customer needs.

The ITIL® 4 Managing Professional Transition Module (MPT) training course is comprised of one-day of ITIL® 4 Foundation and one-day each of the ITIL® 4 Managing Professional Modules.

• Create, Deliver & Support
• Drive Stakeholder Value
• High Velocity IT
• Direct, Plan & Improve

Who Should Attend

Our ITIL® 4 Managing Professional Transition Module (MPT) training course is suitable for professionals who have passed the ITIL® MALC examination (i.e an ITIL® V3 Expert) or ready to take MALC (i.e. you hold 17 credits from previous versions of ITIL®)

What's Included

Purple Griffon will provide you with full ITIL® 4 Managing Professional Transition Module (MPT) training course materials including:

• Pre-reading
• Mock-Examination
• Exercises

    Entry-Level Requirements

    The ITIL® 4 Managing Professional Transition Module (MPT) consists of a certified training course and exam enabling ITIL® V3 (2011 edition) certified professionals to transition to ITIL® 4.

    To be eligible to take the module candidates should hold:

    • ITIL® Expert (V3) certificate or
    • A minimum of 17 credits from the Foundation & Intermediate/Practitioner modules or
    • ITIL® 4 Foundation and 15 credits from the ITIL® V3 credit scheme

    In other words, if you have passed the ITIL® MALC exam or are ready to take MALC then you are eligible to take the ITIL® 4 Managing Professional Transition Module (MPT).

    Recommended Reading

    Any pre-reading of ITIL® 4 materials will be of use, but the whole of the ITIL® 4 Managing Professional Transition Module (MPT) will be covered in this five-day course.

    Exam Information

    The ITIL® 4 Managing Professional Transition Module (MPT) exam will comprise of:

    Duration: 90 Minutes
    Exam Format: 40 Multiple-Choice Questions
    Pass Mark: 28/40 or 70%

    The ITIL® 4 Managing Professional Transition Module (MPT) exam is based on Blooms level 2 (understand) and 3 (apply).

    Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.

    Your Identification Document (ID):

    On the day of your exam, your Proctor will verify your ID. You are responsible for ensuring the ID used to register and take your exam is valid and acceptable. On your exam day, if you do not present valid and acceptable ID, or the First/Middle Name(s) and Last Name of your ID do not exactly match the name you used to register for your exam, you will not be allowed to test and will not be entitled to a refund. You will, however, be able to re-book your exam following the standard exam booking process. Your ID must:

    • Be current and valid – ID containing dates that have expired are not allowed.
    • Be an original, not a photocopy.
    • Include a recognizable photo of you.
    • Match the information you gave when you booked your online exam.
    • Be a government-issued national/state/province identity card that is recognized by the country in which you are a citizen or permanent resident.
    • Contain your Birthdate/Year.
    • Contain your First/Middle Name(s) and Last Name in English (Latin) characters.

    Please Note: Electronic IDs will not be accepted.

    Exam Type

    Proctored Exam

    Qualifications

    ITIL® 4 Managing Professional (MP) Certification

    Additional Information

    Congratulations! If you pass the exam, then you will be awarded the ITIL® 4 Managing Professional Transition Module (MPT) certification.

    Frequently Asked Questions

    Joining Instructions for Purple Griffon training courses are sent the week before the course start date. First, your Account Manager will email to confirm your booking with you. Both, the materials and exam voucher will be emailed to you the week before the training course. Finally, the tutor will send the invitation to you directly and this will be via the MS Teams or Zoom platform.

    Our ITIL® 4 Managing Professional Transition Module (MPT) training course will allow holders of the previous iteration of ITIL® the opportunity for a straightforward transition to ITIL® 4 in order to achieve ITIL® 4 Managing Professional (MP) status.

    If you are ITIL® V3 Expert or hold 17 credits from the ITIL® V3 credit scheme, then you are eligible to take our ITIL® 4 Managing Professional Transition (MPT) training course.

    Our five-day ITIL® 4 Managing Professional Transition (MPT) training course is usually delivered from 09:00 to 17:00 (UK Time).

    ITIL® 4 still has most of the core elements of ITIL® V3, and existing guidance will be recognisable in parts of ITIL® 4, however the are no direct like-for-like modules between the two existing ITIL® certification schemes.

    To be eligible to take the ITIL® 4 Managing Professional Transition (MPT) module, you should hold the ITIL® Expert (V3) certificate, a minimum of 17 credits from the Foundation & Intermediate/Practitioner modules or ITIL® 4 Foundation and 15 credits from the ITIL® V3 credit scheme.

    The ITIL® 4 Managing Professional Transition (MPT) proctored examination is taken over ninety minutes and comprises of forty multiple-choice questions. In order to get your ITIL® 4 Managing Professional (MP) certificate, you must score 70% or 28/40 to pass the exam. With Purple Griffon, sitting your ITIL® 4 Managing Professional Transition (MPT) exam is now easier than ever.

    No, there is no expiry date on the ITIL® 4 Managing Professional (MP) certification and it is valid for life, however newer versions of ITIL® may be released in the future.

    The ITIL® 4 Managing Professional Transition (MPT) proctored examination is a closed book examination with no notes.

    The ITIL® 4 Managing Professional Transition (MPT) exam can be taken in English, German and Japanese.

    Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.

    If you are preparing to take, or are registered to take an online exam with live invigilation, please take the time to read the PeopleCert Identification Policy.

    The ITIL® 4 Managing Professional (MP) certification is governed and maintained by PeopleCert. PeopleCert delivers exams in more than 200 countries, in 25 languages, through its state-of-the-art assessment technology.

    The cost to re-sit your ITIL® 4 Managing Professional Transition (MPT) exam is £295 + VAT - it does not include another copy of the official core guidance as you should still have it from your original exam. The Take2 re-sit exam option is also available for £50 + VAT, which allows you to retake an unsuccessful exam at a fixed, attractive rate, for a fraction of the cost. The Take2 re-sit exam option must be added at the point of booking your training course and / or exam, and if you would like to use this option, you must confirm this with your Account Manager. Please click here to find out more information about the PeopleCert Take2 re-sit exam option.

    As you may be aware PeopleCert originally stated that the ITIL® 4 Managing Professional Transition (MPT) exam would be discontinued as of 01 July 2022. However, they have now made the decision to extend the discontinuation date until 30 September 2022. Following this announcement, we need to make you aware that you must sit your ITIL® 4 Managing Professional Transition (MPT) exam before the 30 September 2022, whether it's your first exam or a re-sit.

    ITIL® 4 Managing Professional (MP) is the equivalent of the ITIL® V3 Expert. To reach ITIL® 4 Managing Professional (MP) status, you must successfully complete the following four modules: ITIL® 4 Specialist Create, Deliver & Support (CDS), ITIL® 4 Specialist Drive Stakeholder Value (DSV), ITIL® 4 Specialist High Velocity IT (HVIT) and ITIL® 4 Strategist Direct Plan & Improve (DPI).

    After you have completed the ITIL® 4 Managing Professional Transition (MPT) training course, the next step you can take is the ITIL® 4 Leader Digital & IT Strategy (DITS) certification training course, which will accredit you as ITIL® 4 Strategic Leader (SL).

    Yes! We are giving our customers free access to our ITIL® 4 Foundation online training course when they book the ITIL® 4 Managing Professional Transition (MPT) module with us. It will help you to refresh your ITIL® knowledge prior to starting the virtual ITIL® 4 Managing Professional Transition (MPT) training course.

    IT Service Management (ITSM) refers to the activities involved in implementing, managing, and delivering the lifecycle of IT services. ITSM is used to make sure the right mix of people, processes, and technology is in place to provide business value. IT Service Management doesn't just help with solving day-to-day issues. It can increase value and cost efficiency and reduce the impact of incidents on the business. IT Service Management is the art of making businesses run.

    ITIL® is used by millions of professionals all around the World, and ITIL® has been adopted by thousands of organisations, such as NASA, Microsoft, and HSBC. ITIL® is a set of practices, which focus on aligning IT services with the needs of the business. ITIL® provides comprehensive and practice guidance to establish a service management system. The ITIL® Framework will help businesses and professionals get optimal value from IT and digital services. The main focus of ITIL® is to maximise value to customers by aligning IT resources with business needs.

    ITIL® 4 is the latest version of the ITIL® Framework, which was released in February 2019. ITIL® 4 is highly value-centric and focuses on bringing different stakeholders in the organisation together to create value for the customer. With new frameworks growing in popularity, such as SIAM™ and VeriSM™, the previous version of ITIL® (ITIL® V3) had to step up its game and improve the way it dealt with challenges brought on by digital disruption. ITIL® 4, the current version of ITIL®, takes all of the best parts from ITIL® V3 and creates a framework that focuses on delivering tailor-made solutions for organisations through "practices" instead of "processes." Also, Agile, DevOps, and Digital Transformation all play a role in the new ITIL® 4 Framework. The key elements of ITIL® 4 are the four dimensions, the guiding principles, the move from processes (ITIL® V3) to practices (ITIL® 4), and the service value system.

    ITIL® 4 Managing Professional Transition (MPT) Course Dates

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