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Learn How To Successfully Solve Problems & Prioritise Issues With Kepner-Tregoe®

Kepner-Tregoe® Problem Management Workshop

Our four-day Kepner-Tregoe® Problem Management Workshop provides a time-tested, systematic approach to help resolve technical and IT issues and get to root cause fast.

Our best practice ITIL®-recognised troubleshooting methodology helps minimise negative business impact and increase IT stability.

This is accomplished by reducing time-to-resolution through efficient data gathering and analysis, objective-driven resolution, and successful implementation for rapid recovery.

Kepner-Tregoe® Problem Solving & Decision Making Workshop

When faced with problems, decisions, risks, opportunities and concerns, you need the right answers - and fast.

Our four-day Kepner-Tregoe® Problem Solving & Decision Making Workshop will help you and your team to think clearly, find the root cause of problems faster, make better decisions, manage risks and opportunities, prioritise and plan the resolution of concerns and ask sharper questions.


How Do I Choose
A Training Course?

We can create a personalised training path for you based on your job role.


Don't Just Take Our Word For It

Kepner-Tregoe® Problem Analysis Workshops

When faced with problems, the main factors to improve are how to solve the problem and how fast to implement the solution.

Our Kepner-Tregoe® Problem Solving Workshop will enable you to:

  1. Conduct Root Cause Analysis (RCA) on complex problems.
  2. Make tough decisions aligned with operational priorities.
  3. Identify and plan for the resolution high-priority issues.
  4. Understand and proactively manage risks and opportunities.
  5. Ask the right questions to find hidden insight.