Define, Facilitate And Lead Lean IT Kaizen Improvement Initiatives
Our Lean IT Kaizen Lead Certification course is one of four courses included in the new Lean IT certification program defined by the Lean IT Association.
What is “Kaizen”? It is an improvement philosophy in which continuous, incremental improvement occurs over a sustained period of time, creating more value and less waste, resulting in increased speed, lower costs and improved quality.
The 3-day course is very comprehensive and teaches you how to be a highly effective Lean Kaizen Lead.
During the course you will:
Understand Lean principles related specifically to leading a Kaizen event
Understand how to apply the Lean A3 tool to support continual improvement
Gain practical how-to knowledge of how to use of the Six Sigma DMIAC improvement model as a structured improvement methodology
Learn about improvement scoping and validation
Learn how to gain voice of customer input and establish critical to quality requirements
Learn how to apply and use Value Stream Mapping (VSM) techniques to identify process waste and speed improvement opportunities
Understand how to use root cause analysis techniques to support problem analysis
Learn how to identify, select and use various improvement options Understand how to establish effective controls
Understand how to establish methods to improve quality and mistake proof future process activities
Our course will teach you how to effectively use the Six Sigma DMAIC (Define, Measure, Analyse, Improve, Control) improvement model leveraging the Lean A3 problem identification and planning tool to complete a full improvement cycle.
This certification provides you with the knowledge, skills and methodology required to identify, plan and implement incremental service and process improvements focused on improving the efficiency and effectiveness of any process or value stream.
About the Course
Our practical 3-day course will teach and equip you to define, facilitate and lead Lean IT Kaizen improvement initiatives.
Who Should Attend
A Kaizen Lead is someone who is involved with a Lean improvement initiative at any level of the organisation and within any department.
The course is designed for IT practitioners interested in expanding their practical knowledge and skills to lead targeted Lean improvement initiatives focused on continual service improvement, including:
Managers tasked with department level process improvements
Quality assurance managers
Any roles responsible for quality, efficiency and continual service improvement
Materials included with this course provide a very good overview of the concepts and principles, and adequately will prepare you for the exam.
Achieve operational excellence through improved agility, service quality and efficiency.
Build a customer and value-oriented culture in which employees engage in Lean IT processes.
Involve all employees to continually improve services and preserve value with less effort.
Optimise IT operations and processes supporting the most business critical applications and services.
Implement a rigorous problem solving process to achieve greater strategic and financial value.
Apply the principles of Lean IT practices to provide necessary insight into business services and support IT assets, employees and processes.
Be acquainted with the use of several Lean IT analysis tools and have an understanding of the application of the Lean IT philosophy in an IT environment.
Provide insight into customer experience and identify the cause of problems to increase customer satisfaction.
Align business services with IT to evaluate a service delivery solution and identify and reduce non-value adding activity.
Streamline and automate compliance processes to lessen cost and risk.
You are required to have successfully attained your Lean IT Foundation Certificate. You will need to provide us with a copy of your Certificate upon registration in order to be admitted into this course.
For those seeking to expand their knowledge further, we recommend the following publications:
The Lean Six Sigma Pocket Toolbook — Michael L. George, John Maxey, David Rowlands and Malcolm Upton
Managing to Learn — John Shook
Number of Questions: 40
Type of Questions: Multiple Choice, Scenario based Multiple Choice
Pass Mark: 65% (26 of 40)
Exam Duration: 90 Minutes
Open book: No
Professional Development Units - PDUs
Lean IT Kaizen Lead Certification
Other Lean IT qualifications are Lean IT Coach and Lean IT Leadership.
Contact one of our friendly Account Managers for more details.
Lean IT Kaizen Lead Course Dates
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