MISD Operational Manager Certificate

MISD Operational Manager Certificate Training Courses

MISD-OMC provides skills and practices in the operational management of an IT support workgroup; thus is for any manager in charge of a group involved in the chain of receipt and resolution of user or systems support enquiries. It impacts the heads of all technical workgroups in Production ICT either in an ITSM or ECSM context. That includes Service Desk, Helpdesk, Desktop Support, Communications, Network and Infrastructure, Business Applications, Operations and DevOps, and may also include Development, where they are used in a support context.

MISD Operational Manager Certificate Course Dates

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DD/MM/YYY - e.g. 31/12/2015

Showing 1 to 2 of 2 Total Course Dates.
Course Date
06Nov
08Nov
Location
Manchester (Heywood) Byron House, Green LaneManchester (Heywood)OL10 2DY
Course Date
13Nov
15Nov
Location
London 18 King William StLondonEC4N 7BP