Control Your Backlog Online Workshop (60 Minutes) Training Course

Learn How To Control Your Tech Workgroup Backlog For Only £29 + VAT!

No Exam

60 Days Access

£29 (Excl. VAT)€33 (Excl. VAT)$36 (Excl. VAT)

Introduction

Do you want to learn how to control your Tech Workgroup Backlog?

You have come to the right place!

This Control Your Backlog Online Workshop developed by Noel Bruton will show you what causes a backlog in the first place and how to stop your backlog building up again.

Payment Details

Full payment is required before your elearning order can be processed. Once payment has been confirmed, the elearning order will be passed to our administration department for set-up and processing.

Access to Your E-Learning

A personal login for our Learning Management System will be created for you and you will receive an email containing details of the URL, username and password.

Please Note

* Depending on when the initial order is taken, it may take up to 48 hours to process.
* Your course access time will only trigger and commence when you first log in.

Course Outline

What Will You Learn?

During this Control Your Backlog Online Workshop, you will learn:

What is meant by a 'backlog' if you work in a technical workgroup
The analogy of a backlog on a factory production line
What causes a backlog in the first place
Why backlogs are bad for us
How to get rid of a backlog of work
How to stop a backlog building up again

Description

The Control Your Backlog Online Workshop will help you to understand how you can control the backlog in your tech workgroup and provides practical scenarios to help reenforce your learning.

About the Course

This Control Your Backlog Online Workshop will provide the basis for further exploration of MISD.

Who Should Attend

The Control Your Backlog Online Workshop is suitable for those who are involved in a IT Technical Work Group.

Materials Provided

You will be provided with the following:

Control Your Backlog Online Workshop Study Notes
MISD IT Support Glossary

Organisational Benefits

The productivity of the IT Technical Work Group will be higher if they have the backlog under control.

Individual Benefits

You will benefit from a backlog free future and it will improve staff morale.

Technical Requirements

In order to access the Control Your Backlog Online Workshop, you will need the following:

Email Address
Access To The Internet Via A Browser
Speakers Or Headphones
PC/Laptop

Please Note: This Control Your Backlog Online Workshop cannot be viewed on a mobile device or iPad.

Prerequisites

There are no mandatory entry requirements for the Control Your Backlog Online Workshop.

Prereading

You will be provided with the following:

Control Your Backlog Online Workshop Study Notes
MISD IT Support Glossary

Exam Overview

There are no formal qualifications associated with the Control Your Backlog Online Workshop, but there is a quiz at the end to test how much you have learned.

A Certificate Of Attendance can also be provided upon request.

Exam Type

No Exam

Professional Development Units - PDU's

There are no Professional Qualification Credits attached to the Control Your Backlog Online Workshop.

Qualifications

There are no formal qualifications associated with the Control Your Backlog Online Workshop, but there is a quiz at the end to test how much you have learned.

Next Steps

Mastering IT Support Delivery (MISD) is a curriculum of career-spanning, accredited training in IT Support Professionalism. MISD is for anybody in IT Support, either corporate internal, or external as provided by Vendors, VARs and MSPs.

Purple Griffon now offer the following MISD training courses as Blended Training Solutions:

Blended Training Solution: MISD Aspiring Manager Certificate

Blended Training Solution: MISD Operational Manager Certificate

Our friendly Account Managers will be more than happy to discuss your training requirements on info@purplegriffon.com or +44 (0)1539 736 828.