ISO/IEC 20000 is the first international standard for IT Service Management. It defines best practice for the delivery of managed services to meet the needs of an organisation and its customers. Originally developed to reflect best practice guidance contained within the ITIL Framework, ISO/IEC 20000 equally supports other IT Service Management Frameworks including Microsoft Operations Framework (MOF) and COBIT.
Purple Griffon offer the following easy and affordable ISO/IEC 20000 online training courses, where you can become certified from the comfort of your own home or office:
Start your ISO/IEC 20000 journey today and your brand new ISO/IEC 20000 qualification could be earned online in just 30 or 60 days!