ITIL® 4 Strategist Direct, Plan & Improve - DPI Online (150 Days) Training Course

The ITIL 4 Strategist Direct, Plan & Improve Online Training Course Will Help You To Become ITIL Certified In Just 150 Days!

Proctored Exam
150 Days Access
£999 (Excl. VAT)€1149 (Excl. VAT)$1249 (Excl. VAT)

Introduction

Do you want a career in IT Service Management (ITSM)? Or would you like to earn some industry-recognised qualifications from home?

This ITIL 4 Strategist Direct, Plan & Improve Online Training Course covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organisation's advantage.

It will provide ITIL Practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.

Purple Griffon's ITIL 4 Strategist Online Training Course will help you to become ITIL 4 certified from the comfort of your very own home or office at your own pace.

If you have any questions about purchasing this ITIL online training package or would like some tips about learning from home, then you can have a chat with one of our friendly course advisors on +44 (0)1539 736 828 or email info@purplegriffon.com and they will be able to help you straight away.

We are proud to announce that based entirely on customer reviews, Purple Griffon has recently been awarded Leader status for ITIL training by Course Conductor. This validates the quality of the ITIL training courses we deliver on a day to day basis.

Course Conductor Verified ITIL Leader Summer 2019 Purple Griffon


Enquire Course Overview

Payment Details

Full payment is required before your elearning order can be processed. Once payment has been confirmed, the elearning order will be passed to our administration department for set-up and processing.

Access to Your E-Learning

A personal login for our Learning Management System will be created for you and you will receive an email containing details of the URL, username and password.

Please Note

* Depending on when the initial order is taken, it may take up to 48 hours to process.
* Your course access time will only trigger and commence when you first log in.

Course Outline

The ITIL 4 Strategist Direct, Plan & Improve online syllabus is below:

Module 1: DPI Key Concepts

Lesson 1 – DPI Key Terms
Lesson 2 – Key Concept Differentiation

Module 2 – DPI Scope, Key Principles and Methods

Lesson 1 – Objectives, Requirements, Decisions
Lesson 2 – How to Define Effective Policies, Controls, and Guidelines

Module 3 – The Role of Governance, Risk, and Compliance

Lesson 1 – DPI and Risk Management
Lesson 2 – DPI and Governance

Module 4 – Focus on Improvement

Lesson 1 – Creating the Context for Improvement
Lesson 2 – The Continual Improvement Model Part 1
Lesson 3 – The Continual Improvement Model Part 2
Lesson 4 – Assessment
Lesson 5 – Building a Business Case
Lesson 6 – Improvement Reviews and Embedding Improvement

Module 5 – Focus on Organisational Change Management

Lesson 1 – Introduction to OCM Part 1
Lesson 2 – Introduction to OCM Part 2
Lesson 3 – Introduction to OCM Part 3
Lesson 4 – OCM and Communication Part 1
Lesson 5 – OCM and Communication Part 2
Lesson 5 – Establishing Interfaces Across the Value Chain

Module 6 – DPI, Measurement and Reporting

Lesson 1 – Measurement and Reporting Part 1
Lesson 2 – Measurement and Reporting Part 2

Module 7: DPI, Value Streams and Practices

Lesson 1 – Differences Between Value Streams and Practices
Lesson 2 – Methods and Techniques Part 1
Lesson 3 – Methods and Techniques Part 2
Lesson 4 – Methods and Techniques Part 3

Module 8 – Course Recap and Exam Preparation

Successful completion of this course and exam provides a standalone qualification or can be counted towards ITIL 4 Managing Professional designation.

Description

Purple Griffon's ITIL 4 Strategist Direct, Plan & Improve Online Training Course is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements.

About the Course

It is a pre-requisite for the designation of ITIL 4 Strategic Leader, which will assess your ability to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success.

Who Should Attend

The ITIL 4 Strategist Direct, Plan & Improve Online Training Course is suitable for:

  • IT Service Managers of all levels involved in shaping direction and strategy or developing a continually improving team
  • Professionals looking to advance their career in Service Management
  • Professionals who want to learn how to direct, plan and improve IT services - this can include:
  • Service Management Professionals
  • Project Managers
  • Business Analysts

Materials Provided

This brand new ITIL 4 Online Training Course includes:

  • ITIL Videos
  • ITIL Quizzes
  • ITIL Exercises
  • ITIL Study Guides
  • The Official ITIL 4 Strategist Direct, Plan & Improve Syllabus
  • ITIL 4 Specialist Sample Exam

The duration time will start as soon as you access your online learning portal, or after 28 days - whichever is sooner.

Organisational Benefits

What are the organisational benefits of the ITIL 4 Strategist Direct, Plan And Improve Online Training Course?

  • Improved performance
  • Increased efficiencies
  • Trained staff with an understanding of Service Management is a digital organisation

Individual Benefits

What are the personal benefits of the ITIL 4 Strategist Direct, Plan And Improve Online Training Course?

  • Holding an up to date industry recognised qualification
  • Gaining up to date knowledge of how to direct, plan and improve IT services

Technical Requirements

WINDOWS

  • Screen Resolution: 1020 x 768 or above
  • Network/Internet Connection: 4Mb (megabits) or above
  • Windows XP or higher
  • Microsoft Internet Explorer 6+
  • Firefox 3+
  • Safari 4+

MAC

  • Screen resolution: 1020 x 768 or above
  • Network/Internet connection: 4Mb (megabits) or above
  • Mac OS X 10 or higher
  • Firefox 3+
  • Safari 4+

Purple Griffon advise you that you use the Firefox Web Browser for the best educational experience and have compatible speakers or headphones.

Please Note: You will be required to have some form of photo ID (passport, government ID or equivalent) for the examination. If the examination includes a document to be printed, then please ensure that you have a printer in the room where you will be sitting the exam. Some examination institutes will ask you to have a small mirror or reflective surface and the proctor will request that you hold this up to show there is nothing attached to the webcam or even the laptop itself. Also, Adobe Flash Player and Shockwave must also be installed on your desktop or laptop prior to the examination.

For a successful ITIL 4 Strategist Direct, Plan And Improve (DPI) online exam, you will need:

MINIMUM RECOMMENDED
Web Camera 640×480 resolution 1280×720 resolution
PC Users Windows XP Windows 7
Mac Users Mac OS X or higher Mac OS X 10.7 Lion
Internet Download Speed .768 Mbps 1.5Mbps
Internet Upload Speed .384 Mbps 1.5Mbps
RAM 1024MB 2GB

Prerequisites

The ITIL 4 Foundation certificate is the prerequisite for the ITIL 4 Strategist Direct, Plan And Improve (DPI) training course.

Prereading

There is no pre-reading prior to attending the ITIL Strategist Direct, Plan And Improve DPI course, however revision of your ITIL 4 Foundation level materials would be useful to re-enforce your existing level of knowledge of ITIL 4.

Exam Overview

ITIL 4 Strategist Direct, Plan & Improve Online Exam:

  • Exam Duration: 90 Minutes
  • Exam Format: Closed Book, Multiple Choice Questions
  • Exam Delivery: Online, Webcam Proctored
  • Exam Pass Mark: 70% (40 Questions)

Exam Type

Proctored Exam

Professional Development Units - PDU's

There are no professional qualification credits attached to the ITIL 4 Strategist Direct, Plan & Improve (DPI) certificate.

Qualifications

ITIL® 4 Strategist Direct, Plan & Improve Certificate

Next Steps

After theITIL 4 Strategist Direct, Plan And Improve Online Training Course, your next steps should be the other ITIL 4 Managing Professional training courses.

If you would like any advice on what ITIL training path to take, then our helpful training course advisors are available to help answer your questions.

Conclusion

Congratulations! If you pass the ITIL 4 Strategist Direct, Plan & Improve (DPI) exam, then you will be awarded the ITIL 4 Strategist DPI certification. Your next steps should be the other ITIL 4 Managing Professional training courses.