Do you want a career in IT Service Management (ITSM)? Or would you like to earn some industry-recognised qualifications from home?
This ITIL 4 Strategist Direct, Plan & Improve Online Training Course covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organisation's advantage.
It will provide ITIL Practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.
Purple Griffon's ITIL 4 Strategist Online Training Course will help you to become ITIL 4 certified from the comfort of your very own home or office at your own pace.
If you have any questions about purchasing this ITIL online training package or would like some tips about learning from home, then you can have a chat with one of our friendly course advisors on +44 (0)1539 736 828 or email info@purplegriffon.com and they will be able to help you straight away.
We are proud to announce that based entirely on customer reviews, Purple Griffon has recently been awarded Leader status for ITIL training by Course Conductor. This validates the quality of the ITIL training courses we deliver on a day to day basis.
The ITIL 4 Strategist Direct, Plan & Improve online syllabus is below:
Module 1: DPI Key Concepts
Lesson 1 – DPI Key Terms
Lesson 2 – Key Concept Differentiation
Module 2 – DPI Scope, Key Principles and Methods
Lesson 1 – Objectives, Requirements, Decisions
Lesson 2 – How to Define Effective Policies, Controls, and Guidelines
Module 3 – The Role of Governance, Risk, and Compliance
Lesson 1 – DPI and Risk Management
Lesson 2 – DPI and Governance
Module 4 – Focus on Improvement
Lesson 1 – Creating the Context for Improvement
Lesson 2 – The Continual Improvement Model Part 1
Lesson 3 – The Continual Improvement Model Part 2
Lesson 4 – Assessment
Lesson 5 – Building a Business Case
Lesson 6 – Improvement Reviews and Embedding Improvement
Module 5 – Focus on Organisational Change Management
Lesson 1 – Introduction to OCM Part 1
Lesson 2 – Introduction to OCM Part 2
Lesson 3 – Introduction to OCM Part 3
Lesson 4 – OCM and Communication Part 1
Lesson 5 – OCM and Communication Part 2
Lesson 5 – Establishing Interfaces Across the Value Chain
Module 6 – DPI, Measurement and Reporting
Lesson 1 – Measurement and Reporting Part 1
Lesson 2 – Measurement and Reporting Part 2
Module 7: DPI, Value Streams and Practices
Lesson 1 – Differences Between Value Streams and Practices
Lesson 2 – Methods and Techniques Part 1
Lesson 3 – Methods and Techniques Part 2
Lesson 4 – Methods and Techniques Part 3
Module 8 – Course Recap and Exam Preparation
Successful completion of this course and exam provides a standalone qualification or can be counted towards ITIL 4 Managing Professional designation.
Purple Griffon's ITIL 4 Strategist Direct, Plan & Improve Online Training Course is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements.
It is a pre-requisite for the designation of ITIL 4 Strategic Leader, which will assess your ability to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success.
The ITIL 4 Strategist Direct, Plan & Improve Online Training Course is suitable for:
This brand new ITIL 4 Online Training Course includes:
The duration time will start as soon as you access your online learning portal, or after 28 days - whichever is sooner.
What are the organisational benefits of the ITIL 4 Strategist Direct, Plan And Improve Online Training Course?
What are the personal benefits of the ITIL 4 Strategist Direct, Plan And Improve Online Training Course?
WINDOWS
MAC
Purple Griffon advise you that you use the Firefox Web Browser for the best educational experience and have compatible speakers or headphones.
Please Note: You will be required to have some form of photo ID (passport, government ID or equivalent) for the examination. If the examination includes a document to be printed, then please ensure that you have a printer in the room where you will be sitting the exam. Some examination institutes will ask you to have a small mirror or reflective surface and the proctor will request that you hold this up to show there is nothing attached to the webcam or even the laptop itself. Also, Adobe Flash Player and Shockwave must also be installed on your desktop or laptop prior to the examination.
For a successful ITIL 4 Strategist Direct, Plan And Improve (DPI) online exam, you will need:
| MINIMUM | RECOMMENDED | |
| Web Camera | 640×480 resolution | 1280×720 resolution |
| PC Users | Windows XP | Windows 7 |
| Mac Users | Mac OS X or higher | Mac OS X 10.7 Lion |
| Internet Download Speed | .768 Mbps | 1.5Mbps |
| Internet Upload Speed | .384 Mbps | 1.5Mbps |
| RAM | 1024MB | 2GB |
The ITIL 4 Foundation certificate is the prerequisite for the ITIL 4 Strategist Direct, Plan And Improve (DPI) training course.
There is no pre-reading prior to attending the ITIL Strategist Direct, Plan And Improve DPI course, however revision of your ITIL 4 Foundation level materials would be useful to re-enforce your existing level of knowledge of ITIL 4.
ITIL 4 Strategist Direct, Plan & Improve Online Exam:
Proctored Exam
There are no professional qualification credits attached to the ITIL 4 Strategist Direct, Plan & Improve (DPI) certificate.
ITIL® 4 Strategist Direct, Plan & Improve Certificate
Congratulations! If you pass the ITIL 4 Strategist Direct, Plan & Improve (DPI) exam, then you will be awarded the ITIL 4 Strategist DPI certification. Your next steps should be the other ITIL 4 Managing Professional training courses.
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