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BCS Certificate in Business Analysis Practice Training Course

Explains how to help the Business Analyst build the knowledge for a wider picture of business systems


This hands-on, interactive course will develop the practical skills you need to become an effective business analyst and equip you with a BCS (formerly ISEB) accreditation that is highly regarded by prestigious employers.

This course includes the BCS Certificate in Business Analysis Practice.

Please Note

You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates.
Exam Included
3 Days
£995Excl. VAT

Course Outline

Business analysis rationale

  • The scope of business analysis
  • Definition of business analysis
  • The development of business analysis
  • The business change lifecycle
  • Roles in business analysis

Strategic analysis in context

  • External analysis – PESTLE, Five Forces Analysis
  • Internal analysis – Resource Audit, MOST
  • Building a SWOT analysis
  • Critical success factors and key performance indicators
  • Measuring performance – the Balanced Business Scorecard

A project approach to business analysis

  • Initiating a business analysis study
  • Defining terms of reference

Understanding business situations

  • Review of investigation techniques
  • Documenting the business situation:
    • Rich pictures
    • Mind maps
    • Fishbone diagrams

Business perspectives

  • Identifying stakeholders
  • Analysing stakeholders – Power/Interest Grid, RACI
  • Stakeholder management strategies
  • Defining business perspectives – CATWOE

Analysing and modelling the business activities

  • Types of business activity
  • Building a conceptual business activity model
  • Consolidating perspectives and building consensus

Identifying potential solutions

  • Business events
  • Business rules
  • Business process models
  • Exploring the gap between the current and desired situation
  • Identifying areas for business improvement – POP-IT
  • Taking a holistic approach to business improvement

Making the business case

  • Analysing feasibility
  • Contents of a business case
  • Options
  • Costs and benefits
  • Impacts and risks
  • Lifecycle for the business case


Understanding how an organisation decides its strategy is fundamental to a Business Analyst being able to put their work into context. This course is designed to help the Business Analyst build the knowledge on the wider picture of business systems. It focuses on using an holistic approach to the investigation and improvement of business situations with a view to developing effective, feasible business solutions.

About the Course

  • Develop a business IT strategy
  • Identify key performance indicators
  • Understand stakeholder perspectives
  • Model business activities
  • Perform gap analysis
  • Identify business improvements
  • Manage project stakeholders
  • Propose useful IT projects
  • Identify costs and benefits for IT projects

Who Should Attend

Professionals seeking to improve their business analysis skills and knowledge:

  • Practising business analysts – experienced or junior
  • Project experts including project managers, project support staff, and project analysis
  • Business experts including product owners, subject matter experts (SMEs), business change managers, senior users and project stakeholders
  • IT experts including systems architects, software developers, testers, support, and trainers

Materials Provided

  • Teaching by a real expert
  • Exam and certification fee
  • Delicious lunches and refreshments

Organisational Benefits

Although a certification is not mandatory for you at this time, a rapidly growing number of organisations are recommending that employees become certified. To help ensure success in the global marketplace, it is vital to select a certification program based on universally accepted technical practices

Individual Benefits

  • Helps you to do your job more effectively.
  • May lead to a pay rise in your organisation.


There are no pre-requisites for this course.


There is no prereading that needs to be undertaking during this course however a little evening reading of the course materials may be beneficial.

Exam Overview

One hour ‘open book’ written exam, based on a business scenario. The pass mark is 50%.

Exam Type

Classroom Exam

Professional Development Units - PDUs

This course is one of the mandatory modules of the BCS Diploma in Business Analysis.


A certificate in Business Analysis Practice - Essentials

Next Steps

Contact one of our helpful account managers who will be able to assist you in deciding your next steps.


After completion of this course, delegates will receive a certificate in Business Analysis Practice from BCS. This This course is one of the mandatory modules of the BCS Diploma in Business Analysis.

BCS Certificate in Business Analysis Practice Course Dates

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