CompTIA A+ Training Course

Course Outline

Motherboard Components

Connection Interfaces
• I/O Ports and Cables
• USB Ports
• Other Port Types

Display Devices
• Display Device Types
• Comparing Display Devices
• Modern Display Connectors
• Other Display Connectors
• Video Cards

Audio and Multimedia Devices
• Audio Devices
• Imaging Devices
• Multimedia Devices

Removable Storage Devices
• Storage Devices
• Storage Adapters and Cables
• Installing Storage Devices
• Optical Disc Drives
• Flash Drives
• Tape Drives

Mass Storage Devices
• Hard Drives
• Solid State Drives
• Troubleshooting Hard Drives
• Installing RAID Arrays
• Troubleshooting RAID

System Memory
• Random Access Memory (RAM) Types

Processors
• Central Processing Unit (CPU)
• CPU Architectures
• Other CPU Features
• CPU Packaging
• Cooling Systems
• Installing and Upgrading CPUs

BIOS and UEFI
• BIOS and UEFI System Firmware
• Configuring Component Properties
• Configuring Devices and Boot Properties

Power Supplies
• Electrical Circuits
• Power Supply Unit (PSU)
• Connector Types and Voltages

Troubleshooting System Components
• Troubleshooting Basic Hardware Problems
• Troubleshooting Power Problems
• Troubleshooting POST
• Troubleshooting Motherboard Components

Laptops
• Laptop Types
• Laptop Features

Mobile Devices
• Mobile Device Types
• Mobile Accessories and Ports

Printers
• Printer Types

Configuring Printers
• Installing Printers
• Configuring Printers
• Sharing and Networking Printers

Troubleshooting Printers
• Routine Printer Maintenance
• Maintaining Laser Printers
• Maintaining Other Printer Types
• Troubleshooting Print Errors
• Troubleshooting Print Defects
• Network Architectures
• Basic Network Concepts
• Network Topologies
• The OSI Model
• Types of Network

Ethernet Networks
• OSI Model Physical Layer
• Twisted Pair Cabling and Connectors
• Installing and Testing Network Cables
• Fiber Optic Cabling and Connectors
• OSI Model Data Link Layer
• Network Cards
• Hubs, Bridges, and Switches
• Troubleshooting Wired Links

Wireless Networks
• Wireless Network Devices
• Wi-Fi Standards
• Wireless Network Security

Internet Connections
• Internet Connection Types
• Legacy Internet Access Methods

Internet Protocol
• OSI Model Network Layer
• The TCP/IP Suite
• Internet Protocol and IP Addressing
• Subnet Masks
• Classless Addressing
• Configuring IP
• Troubleshooting IP
• IP Version 6

Routers and Firewalls
• IP Routing Basics
• TCP and UDP Ports
• Configuring a SOHO Router Firewall

Troubleshooting Networks
• Domain Name System (DNS)
• Internet Application Services
• File and Printer Sharing Services

Windows Operating System
• What is an Operating System?
• Microsoft Windows 10
• Microsoft Windows 8

Managing Storage
• Disk Partitions
• File Systems
• Disk Management Tool
• Adding Arrays (Dynamic Storage)
• Drive Status

Managing Applications
• Managing Software
• Managing Services
• msconfig

Managing Devices
• Configuring Hardware
• Device Manager
• Display and Sound Settings

Managing Performance
• Viewing System Information
• Performance Monitor
• Advanced System Properties

Troubleshooting Windows
• Troubleshooting Models
• Troubleshooting Procedures
• Event Viewer
• Windows Error Reporting
• Windows Troubleshooting Tools
• Troubleshooting Windows Errors
• Troubleshooting Application Errors

Managing Users
• User and Group Accounts
• Managing User Accounts

Maintenance and Backup
• Disk Maintenance Utilities
• Task Scheduler
• Patch Management
• Data Backup
• Restoring User Profiles

Threats and Vulnerabilities
• Security Fundamentals
• Security Policies
• Social Engineering
• Network Footprinting and Fingerprinting
• Network Attack Strategies

Viruses and Malware
• Types of Malware
• Anti-Virus Software
• Malware Symptoms
• Researching Malware

Securing Workstations
• Digital Security
• Authentication
• Password and Account Policies
• Workstation Security
• Physical Security

Securing Data
• Data Policies
• Corporate Security Policy
• Data Encryption
• Data Disposal Methods
• Incident Response Policies

Configuring Network Connections
• Network Card Properties
• Establishing Networking Connections
• Configuring Internet Protocol (IP)
• Establishing Internet Connections
• Remote Access Utilities

Securing Network Connections
• Configuring the Browser
• Network and Host Firewalls
• Windows Firewall
• Securing SOHO Networks

Configuring Shared Resources
• Domains
• Workgroups and Homegroups
• Configuring File and Folder Sharing
• NTFS File and Folder Permissions

Virtualization and Services
• Virtualization Basics
• Purposes of Virtual Machines
• Security Requirements
• Cloud Computing
• Networked Host Services

Linux Operating System
• Linux Distros and Shells
• Linux Disk and File Management Commands
• Securing a Linux File System
• Managing Linux User Accounts

OS X
• Apple Macs and OS X
• OS X File Management
• OS X Users and Passwords
• OS X Software Management
• OS X Networking

Mobile Operating Systems
• Android, iOS, and Windows Mobile
• Features of Mobile Operating Systems
• Cellular Data Networks

Mobile OS Security and Troubleshooting
• Mobile OS Security
• Mobile OS Access Control
• Mobile OS Policies
• Mobile OS Troubleshooting Tools
• Troubleshooting Mobile OS Issues