Software Asset Management (SAM) Specialist Live Online 09:00 - 17:00 (UK Time) Apr 14, 2025 Course Has Ended

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3 Days

£1295 Excl. VAT

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Overview

Our three-day Software Asset Management (SAM) Specialist training course will teach you how to use Software Asset Management in the challenges and variables that Software Asset Managers face on a daily basis.

You will learn how ISO 19770-1 relates to everyday use of software asset management, software tags, software piracy, control of the licenses and the legislation and organisational issues that saturate many businesses in today's Asset Management World.

Course Syllabus

Our Software Asset Management (SAM) Specialist training course will cover the following topics:

DAY 1

Introduction to course
Introduction to Software Asset Management
What is SAM
Introduction to key terminologies
What is Software
Who are the key players in SAM
Key roles and responsibilities
Introduction to SAM best practice
Introduction to ISO19770
Introduction to IT Service Management
How to build a Business case
What is a Business case
How to create the Business case with a SAM perspective
Identify the stakeholders
How to communicate the Business case and create management commitment

DAY 2

Tier Level 1 implementation
Management and controls
Introduction to Tier one processes
Case-based introduction to design and implement Tier processes
Technologies used at Tier one
Considerations and evaluation of tools
Tier Level 2 implementation
Management and controls
Introduction to Tier two processes
Case-based introduction to design and implement Tier processes
Technologies used at Tier two
Considerations and evaluation of tools

DAY 3

Tier Level three implementation
Management and controls
Introduction to Tier 3three processes
Case-based introduction to design and implement Tier processes
Technologies used at Tier three
Considerations and evaluation of tools
How to get management commitment
Exam preparation

Learning Outcomes

Our Software Asset Management (SAM) Specialist training course will cover best practices in Software Asset Management, as well as the practicality to understand and accordingly increase the maturity of SWAM by a Tier based implementation.

Through case based learning, you will understand, answer and manage the questions regarding Software Asset Management, why something should or should not be done, how to clearly identify goals, and how to quantify success.

Software Asset Management Specialist (SAMS) is a series business practices that underlines the use of software within an organisation and frequently assess how software traverses and affects the organisation.

Who Should Attend

Our Software Asset Management (SAM) Specialist training course is designed for IT Professionals with some understanding of the IT Asset Management (ITAM) area.

What's Included

You will be provided with full course materials for our Software Asset Management (SAM) Specialist training course. You will need to bring your own laptop to participate in our Software Asset Management (SAM) Specialist training course.

Entry-Level Requirements

The following are desired but not required criteria for attending our Software Asset Management Specialist (SAM) training course:

IT Asset Management (ITAM) Foundation Certificate
At least three months of experience in all phases of Software Asset Management
Understanding of IT Service Management best practice – ITIL® 4 Foundation and/or a general understanding of IT

Exam Information

ITAMOrg Software Asset Management (SAM) Specialist Examination:

Duration: One Hour
Format: Closed Book
Style: Multiple-Choice
Questions: 40 Based On 1 Scenario
Pass Mark: 65% Or Distinction 85%

Exam Type

Proctored Exam

Qualifications

Software Asset Management (SAM) Specialist Certificate

What's Next

Our two-day IT Asset Management (ITAM) Foundation training course will introduce you to the concept of IT Asset Management. It's the perfect training course for anyone new to IT Asset Management (ITAM).

Our three-day Hardware Asset Manager (HAM) Specialist training course align IT Service Management best practices with HAM best practices. This will help your organisation to implement HAM lifecycle processes and show how IT Service Management can support HAM lifecycle to be in control and support the other Asset types.

Additional Information

Our Software Asset Management (SAM) Specialist training course will enable you to understand how to use Software Asset Management in the most contributing form to your IT organisation and the business as a whole.