Do You Make These 7 Common Mistakes When Adopting ITIL®? Our Senior ITIL® Trainer - Bob Amies Explains Where You Might Be Going Wrong With ITIL®. Learn more
Most of our courses are based at our London venue:
Regus, New Broad Street House, New Broad Street, London, EC2M 1NH
Liverpool Street and Moorgate are the nearest tubes
London City Airport
Airport Shuttle to Liverpool Street Station From Heathrow
Heathrow Express to Paddington and Circle or City line to Liverpool street.
Or Piccadilly line to holborn and central line to Liverpool street.
Gatwick Express to London Victoria, then Circle/District Line to Liverpool Street or, Victoria Line to Oxford Circus and Central Line to Liverpool St.
At Purple Griffon we pride ourselves with being an independent SME in the IT Service Management Training and Consultancy market. Being flexible (along with a keen eye for the current prices in the market!) We aim to provide you, the customer, with the solution to address your issues.
Whether this be training your staff in the latest offerings in IT Service Management (ITIL® to you and me,) Project Management techniques (PRINCE2®, APMP®, MoP® to name just a few,) or providing an expert consultant to help you address those issues that you never seem to have time to address, we will always aim to provide you with the appropriate answer or solution.
All of our trainers and consultants have worked at the coal face and have years of experience to call upon in order to work out the appropriate solution for you. Remember, 'Best Practice' means just that - the solutions we will provide are based on somebody (possibly many!) having already experienced the pain, and as a result, worked out a number of solutions that can take advantage of, but without the pain.
Feel free to talk to us about your needs or requirements, whether it be a training or consultancy query, as we are more than happy to provide assistance or direction, and you never know, it may be the beginning of a long relationship.
Based entirely on customer reviews, Purple Griffon has recently been awarded Leader status for ITIL® training by Course Conductor. This validates the quality of the ITIL® training courses we deliver on a day to day basis.
We work with a number of highly respected partner organisations such as AXELOS and BCS to ensure that the training and examinations we offer are recognised worldwide, and work with specialist partners to expand the scope of our offerings to our customers.
We have always aimed to offer a wide range of foundation and complimentary qualifications that allow us to create an individual learning pathway for our delegates to follow. All of our certifications are highly recognised and valued by individuals and employers alike.
We are not in business to tell you and your organisation what you already know.
We are here to ensure that you make positive change and improvement, and that your goals are achieved.
The practical experience that our consultants have gained from working with organisations all over the world to achieve improvement and change, our unrivalled knowledge of leading practices and frameworks, and the guarantee that we make to our customers has made our consultancy service an attractive and effective proposition for a number of organisations who want to improve how they deliver their IT services.
Our key areas of expertise are:
Purple Griffon can provide on-site training courses worldwide (okay Antarctica may be a challenge...).
Our in-house / on-site training allows you to choose any classroom course of your choice to be delivered at any venue of your choice.
As an added benefit, if required - most courses can be tailored (where accreditation allows) to your business’s requirements, whether those are regarding timing or content.
On-site training is very popular when training larger numbers of people, the benefits include:
The Benefits Of E-Learning
There's no travel or accommodation costs. It's the affordable way to boost your career!
We have recently launched the Purple Griffon E-Learning Portal, where you can benefit from the following:
Our Training Experts are always on hand to help you with any questions which may arise on your learning journey.
All of our courses come with immediate access and access times can be upgraded through your Account Manager.
Track Your Own Progress
Keep track of your own progression throughout your course and ensure continuous improvement.
Top 5 Reasons Why You Should Integrate ITAM & ITSM
For a number of reasons IT Asset Management (ITAM) has increased its relevance over the last few years.
And now as one of the thirty-four practice areas in ITIL® 4, it has become more mainstream and not stuck out on a limb.
It makes sense for organisations to embrace the challenges and benefits of adopting an integrated ITAM and ITSM approach.
I was asked recently whether an IT Department needed to invest in separate ITAM training now it was part of ITIL® 4.
This Is How My Response To The Conversation Went...
Firstly, ITAM is just one of thirty-four practices documented in ITIL® 4, and to be honest its not documented in depth in the ITIL® 4 ITAM Practice Guide.
Secondly, ITAM is not IT Service Management. It is closely related and there are loads of interfaces between ITAM and ITIL®.
Thirdly, ITAM is a big framework in its own right incorporating Hardware Asset Management, Software Asset Management, People And Information Asset Management, not to mention Cloud Asset Management and Software Licence Management.
After some thought, they agreed that they really should do some IT Asset Management (ITAM) training.
But what about integrating ITAM and ITSM, how should they do that, and what should we do first?
ITIL Foundation training courses will help your organisation to navigate through the new technological era, commonly known as the Fourth Industrial Revolution. The speed of current breakthroughs is disrupting almost every industry on a global scale.
The Fourth Industrial Revolution is marked by emerging technology in fields like robotics, Artificial Intelligence (AI), nanotechnology, quantum computing, biotechnology, The Internet of Things (IoT), 3D printing, autonomous vehicles and so much more.
The ITIL 4 framework will provide you with a practical and flexible basis to support your organisation through its journey into the new digital landscape. We help you align human, digital, and physical resources to compete within the modern complex landscape and adopt emerging technologies into your own IT operations.
All the ITIL 4 training courses are now available and up to date with the latest qualifications and industry-leading techniques.
Purple Griffon has created a series of free one-hour overviews for each ITIL Foundation training course to help explain what the course covers and provide insight to the format and content.
If you are already certified in ITIL V3, the videos below may give you extra motivation to update to the ITIL Foundation’s latest certification level.
ITIL 4 Training Course Schedule
ITIL 4 Introduction To Foundation Level
Introduction To ITIL 4 Create, Deliver & Support
Introduction To ITIL 4 Managing Professional Transition
Introduction To ITIL 4 Direct, Plan & Improve
introduction To ITIL 4 Specialist Drive Stakeholder Value
Introduction To ITIL 4 High Velocity IT
Introduction To ITIL 4 Digital & IT Strategy
There is no official bridging examination for current ITIL V3 Foundation holders to the latest ITIL Foundation. If you currently hold the V3 Foundation Certification, you will need to take ITIL 4 Foundation Certification to be certified in the new certification scheme.
We have created our 2-day ITIL 4 Foundation Bridge training course for existing ITIL Foundation holders, but you will still be required to take the full one hour ITIL 4 Foundation exam. Alternatively, you can continue to accumulate ITIL V3 credits to take the ITIL 4 Managing Professional Transition examination.
We have some great news if you hold credits from ITIL Practitioner and Intermediate/MALC modules, you can benefit from the ITIL 4 Managing Professional Transition (MPT) Module, which is now available. The ITIL 4 Managing Professional Transition Module (MPT) consists of a certified training course and examination enabling ITIL V3 (2011 Edition) certified professionals to transition to ITIL 4.
To be eligible to take the ITIL 4 Managing Professional Transition Module (MPT), you should hold one of the following:
Purple Griffon encourage you to continue with your journey accumulating current ITIL Foundation credits in order to transition quicker and more easily to ITIL 4.
Below is the new ITIL Foundation certification scheme and information released by AXELOS Limited as of November 2018.
The ITIL 4 qualification scheme shows the training path for the following training courses:
If you are going to embark on the road to ITIL Foundation Expert or are already on that journey, then we highly recommend you start soon. Although we currently do not have official timescales yet from AXELOS Global Best Practice, the likelihood is that you will have between 12 to 18 months to get to ITIL Foundation Expert level.
Remember, you can always earn the ITIL 4 Foundation level qualification, then take the ITIL V3 Intermediate training courses if you wish.
Do you want to be at the forefront of IT Service Management (ITSM)? We have scheduled our first ITIL Foundation dates at our London and Manchester training venues in the United Kingdom in March 2019.
If you would like to be at the cutting edge of IT Service Management Best Practice, then book your place online today or chat with our friendly account managers at +44 (0)1539 736 828 or email email@example.com.
This quick 5-minute video from AXELOS Global Best Practice will give you great insight into what ITIL 4 is all about. Enjoy!
We are proud to announce that based entirely on customer reviews, Purple Griffon has recently been awarded Leader status for ITIL Foundation training by Course Conductor. This validates the quality of the ITIL training courses we deliver on a day-to-day basis.
Upcoming Courses Near London