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Please Note: You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates

Learning Objectives

  • Understand the key components of a successful DevOps business case
  • Choose the first value stream to be worked on
  • Perform a DevOps Readiness Assessment
  • Understanding how Agile Users Stories and ITIL® Change Management theory are compatible.
  • Be able to put together the right skill set for successful adoption
  • Adapt an ITIL® Release policy for a DevOps / automated environment
  • Definitions & Perceptions - Giving us a common lexicon for the course and exploring current perceptions of DevOps and ITIL®.
  • Case Study – Introduction to Global Appliance Supply Company – Includes a SWOT analysis focused on DevOps adoption.
  • Business Case and Value Stream – The business case for DevOps incorporating the measures by which success will be judged.
  • Stakeholder Management – Identifying the key stakeholders in adopting DevOps and levels of commitment needed.
  • DevOps Readiness Assessment – A lower level look at the individual requirements for the successful adoption.
  • Time to Value – Understanding how Agile Users Stories and ITIL® Change Management theory are compatible.
  • DevOps Team Structure – Putting together the right people from a diverse group of candidates.
  • Release and Change – Adaption of a standard ITIL® Release policy for a DevOps / automated environment.
  • Tooling – Exploring the concept of a toolchain and choosing the correct set for our scenario.
  • Further Integration – Following the success of our first value stream how can we apply DevOps concepts elsewhere in the lifecycle?
  • Adaption For Future Value Streams – Taking the rejected value streams from exercise 3 and thinking about how we could make them work.

Our Adopting DevOps In An ITIL® Environment training course is suitable for:

  • App Dev Teams
  • Service Management Teams
  • IT Leadership
  • IT Project Management
  • Business Analysts
  • Testers
  • Security Professionals

Our Adopting DevOps In An ITIL® Environment training course includes the following:

  • Participation in unique exercises designed to apply concepts
  • Templates, tools and techniques

ITIL® 4 Foundation and a basic appreciation of DevOps are advantageous.

Recommended Reading List

Title: The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win Author: Gene Kim, George Spafford, and Kevin Behr
Publisher: Trade Select; 3rd Edition
Publication Date: 16 April 2018
ISBN: ISBN-10 - 1942788290

There is no exam associated with this Adopting DevOps In An ITIL® Environment training course.

No Exam
​There is no exam associated with this Adopting DevOps In An ITIL® Environment ​training course.

Our two-day DOI DevOps Foundation training course is designed for a broad audience, enabling those on the business side to obtain an understanding of micro-services and containers. Those on the technical side will obtain an understanding as to the business value of DevOps to reduce cost (15-25% overall IT cost reduction) with increased quality (50-70% reduction in change failure rate) and agility (up to 90% reduction in provision and deployment time) to support business objectives in support of digital transformation initiatives

Our Adopting DevOps In An ITIL® Environment training course will have helped you to understand the key components of a successful DevOps business case.

FAQS

Our Adopting DevOps In An ITIL® Environment training course is delivered over two days.

INFORMATION

Adopting DevOps In An ITIL® Environment Course Dates

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We Are Here To Help You Pass

All of our trainers have achieved exceptionally high delegate pass rates for accredited examinations for all our courses. We also offer complimentary pre and post-course support for any questions you may have.

We Are Flexible

We try and be as flexible as we can and accommodate your needs. We can swap delegates at any time with no charge. We can also create bespoke content should this be required.

We Are The Specialists

We specialise in IT Service and Project Management. All of our Trainers and Consultants have considerable years of hands-on experience in IT Service / Project Management, working across a wide number of industry sectors.

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Our training, sales and admin staff are all professional, helpful, friendly and approachable. We believe in providing excellent customer service. You will always have a dedicated friendly Account Manager