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Adopting DevOps In An ITIL® Environment

It Will Take Organisations Working In An ITIL® Environment Through The Steps Of Adopting DevOps

Overview

Our two-day Adopting DevOps In An ITIL® Environment training course is intended to help organisations with existing ITIL® adoption that are also considering or are in early stages of adopting DevOps practices.

Please Note: Our Adopting DevOps In An ITIL® Environment training course is not run as a public scheduled training course, however it can be delivered as a private training session for your team. Email us at info@purplegriffon.com or call +44 (0)1539 736 828 for a formal quote.

Please Note

You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates.
Exam Not Included
2 Days
£995Excl. VAT

Course Syllabus

  • Definitions & Perceptions - Giving us a common lexicon for the course and exploring current perceptions of DevOps and ITIL®.
  • Case Study – Introduction to Global Appliance Supply Company – Includes a SWOT analysis focused on DevOps adoption.
  • Business Case and Value Stream – The business case for DevOps incorporating the measures by which success will be judged.
  • Stakeholder Management – Identifying the key stakeholders in adopting DevOps and levels of commitment needed.
  • DevOps Readiness Assessment – A lower level look at the individual requirements for the successful adoption.
  • Time to Value – Understanding how Agile Users Stories and ITIL® Change Management theory are compatible.
  • DevOps Team Structure – Putting together the right people from a diverse group of candidates.
  • Release and Change – Adaption of a standard ITIL® Release policy for a DevOps / automated environment.
  • Tooling – Exploring the concept of a toolchain and choosing the correct set for our scenario.
  • Further Integration – Following the success of our first value stream how can we apply DevOps concepts elsewhere in the lifecycle?
  • Adaption For Future Value Streams – Taking the rejected value streams from exercise 3 and thinking about how we could make them work.

Learning Outcomes

Learning Objectives

  • Understand the key components of a successful DevOps business case
  • Choose the first value stream to be worked on
  • Perform a DevOps Readiness Assessment
  • Understanding how Agile Users Stories and ITIL® Change Management theory are compatible.
  • Be able to put together the right skill set for successful adoption
  • Adapt an ITIL® Release policy for a DevOps / automated environment

Who Should Attend

Our Adopting DevOps In An ITIL® Environment training course is suitable for:

  • App Dev Teams
  • Service Management Teams
  • IT Leadership
  • IT Project Management
  • Business Analysts
  • Testers
  • Security Professionals

What's Included

Our Adopting DevOps In An ITIL® Environment training course includes the following:

  • Participation in unique exercises designed to apply concepts
  • Templates, tools and techniques

Entry-Level Requirements

ITIL® 4 Foundation and a basic appreciation of DevOps are advantageous.

Recommended Reading

Recommended Reading List

Title: The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win Author: Gene Kim, George Spafford, and Kevin Behr
Publisher: Trade Select; 3rd Edition
Publication Date: 16 April 2018
ISBN: ISBN-10 - 1942788290

Exam Information

There is no exam associated with this Adopting DevOps In An ITIL® Environment training course.

Exam Type

No Exam

Qualifications

​There is no exam associated with this Adopting DevOps In An ITIL® Environment ​training course.

What's Next

Our two-day DOI DevOps Foundation training course is designed for a broad audience, enabling those on the business side to obtain an understanding of micro-services and containers. Those on the technical side will obtain an understanding as to the business value of DevOps to reduce cost (15-25% overall IT cost reduction) with increased quality (50-70% reduction in change failure rate) and agility (up to 90% reduction in provision and deployment time) to support business objectives in support of digital transformation initiatives

Additional Information

Our Adopting DevOps In An ITIL® Environment training course will have helped you to understand the key components of a successful DevOps business case.

Frequently Asked Questions

Our Adopting DevOps In An ITIL® Environment training course is delivered over two days.

Adopting DevOps In An ITIL® Environment Course Dates

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