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Our two-day IT Quality Manager training course presents a managerial level overview of the IT Quality Index Framework.
Our IT Quality Manager training course will guide you from the design through to the sustainable management of an IT Quality Management System driven by the IT Quality Index principles, domains and dimensions.
You will learn how to design, operate IT Quality Management system on strategic and tactical level.
Our IT Quality Manager training course will cover the following topics:
Our IT Quality Manager training course presents deep understanding how IT Quality Index framework could form basis for continual quality improvement in all quality dimensions.
Our IT Quality Manager training course will show you how to design your own IT QMS based on the IT Quality Index principles with respect to the context and complexity of your particular IT departments.
Our IT Quality Manager training course is suitable for:
Our IT Quality Manager training course is targeted to individuals aiming to become Certified IT Quality Manager – CITQM.
Our IT Quality Manager training course includes the following:
There is no recommended reading associated with our IT Quality Manager training course.
IT Quality Manager Examination:
The IT Quality Manager examination is taken over 45 minutes. You will write answers to scenarios and questions.
Our two-day IT Quality Expert training course will provide expert level knowledge of the IT Quality Index framework.
Our IT Quality Expert training course will explain how to communicate the benefits of having knowledge of IT quality to executives and internal IT teams.
You will understand the processes of assessment, data processing, benchmarking and presentation to IT and business executives.
Our IT Quality Manager training course will teach you how to demonstrate IT’s commitment to the continual quality improvement of all the quality dimensions through clear reporting.
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