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The purpose of our Hardware Asset Manager (HAM) Specialist training course is for you to obtain knowledge on best practices and use of Hardware Asset Management in the challenges and variables that Hardware Asset Managers face on an everyday basis. The course is based on a practical approach to strengthening the participants understanding of how ISO 55000 and IT Service Management best practice relates to everyday use of Hardware asset management, Hardware standards, Hardware lifecycle control, control of retirement and disposal and organisational issues that saturate many businesses in today’s Asset Management world.

You will learn best practices in Hardware Asset Management, as well as the practicality to understand and accordingly increase the maturity of HAMS by a Tier Based Implementation. You will go through case-based learning to get the knowledge to understand, answer and manage the questions regarding HAM; why something should or should not be done, how to clearly identify goals, and how to quantify success. HAM is a series of business practices that underline the use of hardware within an organisation and frequently assess how Hardware traverses and affects the organisation.

Hardware Asset Management (HAM) is important for every organisation. Hardware Management and control influence the risk on several Asset types such as Software, Cloud & Services Assets and People & Information Assets. For example, when you’re not in control of your hardware it is not possible to control your software which can result in non-compliance.


DAY 1

  • Introduction To Course
  • Introduction To HAM
  • What Is HAM
  • Introduction To Key Terminologies
  • What Is Hardware
  • Who Are The Key Players In HAM
  • Key Roles And Responsibilities
  • Introduction To SAM Best Practice
  • Introduction To ISO55000
  • Introduction To IT Service Management
  • How To Build A Business Case
  • What Is A Business Case
  • How To Create The Business Case With A HAM Perspective
  • Identify The Stakeholders
  • How To Communicate The Business Case And Create Management Commitment

DAY 2

  • Tier Level 1 Implementation
  • Management And Controls
  • Introduction To Tier Processes
  • Case Based Introduction To Design And Implement Tier Processes
  • Technologies Used At Tier 1
  • Considerations And Evaluation Of Tools
  • Tier Level 2 Implementation
  • Management And Controls
  • Introduction To Tier Processes
  • Case Based Introduction To Design And Implement Tier Processes
  • Technologies Used At Tier 2
  • Considerations And Evaluation Of Tools
  • Tier Level 2 Implementation Continued
  • Tier Level 3 Implementation
  • Management And Controls
  • Introduction To Tier Processes
  • Case Based Introduction To Design And Implement Tier Processes
  • Technologies Used At Tier Three
  • Considerations And Evaluation Of Tools

DAY 3

  • Tier Level 3 Implementation Continued
  • Considerations And Evaluation Of Tools
  • How To Get Management Commitment
  • Exam Preparation
  • Examination

Our Hardware Asset Manager (HAM) Specialist training course is designed for IT Professionals with little understanding of the IT Asset Management (ITAM) area.

Our Hardware Asset Manager (HAM) Specialist training course includes the following materials:

  • Course Manual
  • Handouts
  • Hardware Asset Manager (HAM) Specialist Mock Examination
  • Official Hardware Asset Manager (HAM) Specialist Examination

The following prerequisites are desired, but not required for our Hardware Asset Manager (HAM) Specialist training course:

There is no prereading associated with our Hardware Asset Manager (HAM) Specialist training course.

ITAMOrg Hardware Asset Manager (HAM) Specialist Examination:

  • The exam is a one-hour closed-book online multiple-choice test; 40 questions within 60 minutes
  • The pass mark is 65%
  • The examination will be based on the syllabus retaining to the Hardware Asset Manager (HAM) Specialist course.

Examination questions will be drawn from all topics in the syllabus, and coverage of any given topic can be expected to be in proportion to the amount of time allocated to that topic in the syllabus.

Proctored Exam
Hardware Asset Manager (HAM) Specialist Certificate

Our three-day Software Asset Management (SAM) Specialist training course is designed for IT professionals with some understanding of the IT Asset Management area. This may be beneficial to take prior to or after our Hardware Asset Manager (HAM) Specialist training course.

Our Hardware Asset Manager (HAM) Specialist training course will enable you to understand how to use Hardware Asset Management in the most contributing form to your IT organisation and the business as a whole.

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  • Spread the cost of your training course
  • Choose a flexible repayment schedule up to 12 months
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  • Must be a UK resident
  • Must be 18+ years old
  • Must have a UK bank account

Please Note: All training courses purchased with Knoma will be at full RRP and no discounts can be applied.

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FAQS

Joining Instructions for Purple Griffon training courses are sent the week before the course start date. First, your Account Manager will email to confirm your booking with you. Both, the materials and exam voucher will be emailed to you the week before the training course. Finally, the tutor will send the invitation to you directly and this will be via the MS Teams or Zoom platform.

Our Hardware Asset Manager (HAM) Specialist training course is delivered over three days.

Our three-day Hardware Asset Manager (HAM) Specialist training course is usually delivered from 09:00 to 17:00 (UK Time).

The Hardware Asset Manager (HAM) Specialist proctored examination is taken over one-hour and comprises of forty multiple-choice questions. In order to get your Hardware Asset Manager (HAM) Specialist certificate, you must score 65% or 26/40 to pass the exam.

The Hardware Asset Manager (HAM) Specialist certificate is only valid for two years, then it must be extended.

Our three-day Hardware Asset Manager (HAM) Specialist training course align IT Service Management best practices with HAM best practices. This will help your organisation to implement HAM lifecycle processes and show how IT Service Management can support HAM lifecycle to be in control and support the other Asset types.

The following prerequisites are desired, but not required for our Hardware Asset Manager (HAM) Specialist training course:

IT Asset Management (ITAM) Certificate
• At least three months of working experience in all phases of Hardware Asset Management
• An understanding of IT Service Management best practice – have participated in ITIL® Foundation V3 or later and a general understanding of IT

Our three-day Software Asset Management (SAM) Specialist training course is designed for IT professionals with some understanding of the IT Asset Management area. This may be beneficial to take prior to or after our Hardware Asset Manager (HAM) Specialist training course.

Hardware Asset Management (HAM) is important for every organisation. Hardware Management and control influence the risk on several Asset types such as Software, Cloud & Services Assets and People & Information Assets. For example, when you’re not in control of your hardware it is not possible to control your software which can result in non-compliance.

INFORMATION

Hardware Asset Manager (HAM) Specialist Course Dates

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We Are Here To Help You Pass

All of our trainers have achieved exceptionally high delegate pass rates for accredited examinations for all our courses. We also offer complimentary pre and post-course support for any questions you may have.

We Are Flexible

We try and be as flexible as we can and accommodate your needs. We can swap delegates at any time with no charge. We can also create bespoke content should this be required.

We Are The Specialists

We specialise in IT Service and Project Management. All of our Trainers and Consultants have considerable years of hands-on experience in IT Service / Project Management, working across a wide number of industry sectors.

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Our training, sales and admin staff are all professional, helpful, friendly and approachable. We believe in providing excellent customer service. You will always have a dedicated friendly Account Manager