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ITIL® 4 Online Certifications

ITIL® 4 Online Training Courses

Become ITIL® 4 Certified Online At Your Own Pace

ITIL® is the most widely recognised framework for IT-enabled services in the world. It supports organisations and individuals to gain optimal value from IT and digital services. It helps define the direction of the service provider with a clear capability model and aligns them to the business strategy and customer needs.

ITIL® provides comprehensive, practical and proven guidance for establishing a service management system. It also provides a common language (glossary of terms) for businesses using IT-enabled services.

ITIL®, the professionally recognised certification scheme, provides comprehensive, practical and proven guidance for an organisation’s digital services and is utilised by 90% of Fortune 500 companies.

ITIL® 4 is the evolution of this well-established framework to provide a flexible end-to-end IT / digital operating model for the delivery and operation of tech-enabled products and services.

Prepare Your Company For A Digital Future With ITIL®

The ITIL® 4 Framework will provide you with a practical and flexible basis to support your organisation through its journey into the new digital landscape. We help you align human, digital, and physical resources to compete within the modern complex landscape and adopt emerging technologies into your own IT operations.

What Is The ITIL® 4 Certification Scheme?

ITIL® 4 Foundation:

ITIL® 4 Foundation is the starting point in your ITIL® 4 certification journey and is the prerequisite for the ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader training courses.

ITIL® 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organisation embrace the new service management culture.

ITIL® 4 Foundation Online

ITIL® 4 Managing Professional Designation:

ITIL® 4 Managing Professional targets IT practitioners working within technology and digital teams across businesses. The ITIL® 4 Managing Professional stream provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows.

ITIL® 4 Managing Professional consists of the following modules:

ITIL® 4 Specialist Create, Deliver & Support (CDS) Online
ITIL® 4 Specialist High Velocity IT (HVIT) Online
ITIL® 4 Strategist Direct, Plan & Improve (DPI) Online
ITIL® 4 Specialist Drive Stakeholder Value (DSV) Online

To obtain the designation ITIL® 4 Managing Professional or ITIL® 4 Strategic Leader, you must complete all modules in each stream. ITIL® 4 Strategist Direct Plan & Improve is the universal module for both streams.

ITIL® 4 Strategic Leader Designation:

ITIL® 4 Strategic Leader recognises the value of ITIL®, not just for IT operations, but for all digitally enabled services. Becoming an ITIL® 4 Strategic Leader demonstrates that you have a clear understanding of how IT influences and shapes business strategy.

ITIL® 4 Strategic Leader designation consists of the following modules:

ITIL® 4 Strategist Direct, Plan & Improve (DPI) Online
• ITIL® 4 Leader Digital & IT Strategy Online: Coming Soon

To become an ITIL® 4 Strategic Leader, you must complete all modules in the designation, with ITIL® 4 Strategist Direct Plan & Improve is a universal module for both designations.

ITIL® 4 Certification Levels

Free One-Hour ITIL® Webinars

Purple Griffon has created a series of free one-hour overviews for each ITIL® 4 training course, which explains what the training course covers and provides insight into the format and content.

If you are already certified in ITIL® V3 but haven't transitioned yet, our videos may give you extra motivation to update to the new certification level.

ITIL® 4 Foundation Webinar
ITIL® 4 Specialist: Create, Deliver & Support Webinar
ITIL® 4 Specialist: Drive Stakeholder Value Webinar
ITIL® 4 Strategist: Direct, Plan & Improve Webinar
ITIL® 4 Specialist: High Velocity IT Webinar
ITIL® 4 Leader: Digital & IT Strategy Webinar

If you are undecided and would like to speak to a tutor directly, feel free to contact us via or +44 (0)1539 736 828.