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You will learn the value of knowing the IT quality level, how the measurement of IT quality is organised, how outputs are processed and how the benchmarking of quality can be done.
Our IT Quality Foundation training course will cover the following topics:
Our IT Quality Foundation training course is suitable for:
Our IT Quality Foundation training course is targeted to individuals aiming to become Certified IT Quality Professionals – CITQP, Accredited IT Quality Experts – AITQE or Accredited IT Quality Trainers.
Our IT Quality Foundation training course includes the following:
There is no recommended reading associated with our IT Quality Foundation training course.
IT Quality Foundation Examination:
The IT Quality Foundation examination is taken over 60 minutes. You will write answers to 6 questions (thesis).
Our two-day IT Quality Expert training course will provide expert level knowledge of the IT Quality Index framework.
Our IT Quality Expert training course will explain how to communicate the benefits of having knowledge of IT quality to executives and internal IT teams.
You will understand the processes of assessment, data processing, benchmarking and presentation to IT and business executives.
Our IT Quality Foundation training course presents an overview of the IT Quality Index Framework - concept of quantification quality of IT into management comprehensive form.
Our IT Quality Foundation training course is delivered over one day.
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All of our trainers have achieved exceptionally high delegate pass rates for accredited examinations for all our courses. We also offer complimentary pre and post-course support for any questions you may have.
We try and be as flexible as we can and accommodate your needs. We can swap delegates at any time with no charge. We can also create bespoke content should this be required.
We specialise in IT Service and Project Management. All of our Trainers and Consultants have considerable years of hands-on experience in IT Service / Project Management, working across a wide number of industry sectors.
Our training, sales and admin staff are all professional, helpful, friendly and approachable. We believe in providing excellent customer service. You will always have a dedicated friendly Account Manager