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BCS Membership Offer: If you do not hold a BCS certification and successfully pass the examination for this training course - you will be given one year's complementary BCS Membership. This offer is only valid for your first BCS qualification.

This award sits within the Business Innovation area of the AI Foundation Pathway and gives you insight into the organisational processes that are vital for growth and continued business success.

You’ll develop your knowledge in:

  • Defining The Problem
  • Finding The Best Solution
  • Implementing The Solution
  • Testing, Continual Improvement & Feedback

1. Defining The Problem

You will be able to:

1.1 Illustrate their understanding of the organisation in its current position.
1.2 Explain the value proposition.
1.3 Describe the process for gathering research.
1.4 Explain the concept of problem solving and recognise problem solving styles including proactive, reactive and forensics

2. Finding The Solution

You will be able to:

2.1 Explain problem solving steps and the approaches to the solution.
2.2 Describe the use of simulation modelling in finding the solution.
2.3 Explain the value in committing to a solution.

3. Implementing The Solution

You will be able to:

3.1 Explain the importance of a project plan when implementing a solution
3.2 Describe Stakeholder management.
3.3 Identify common Agile and DevOps techniques that can be used to implement the solution

4. Testing, Continual Improvement And Feedback

You will be able to:

4.1 Explain the importance of testing and continual evolution
4.2 Outline the process for evaluating the solution.
4.3 Outline the process for monitoring the solution.
4.4 Give examples of measuring success

  • Digital leaders and professionals who may need to implement new solutions at an organisational level
  • Technology candidates looking to develop their knowledge and insight in ways of working to enable successful implementation
  • BCS Foundation Award - Understanding The Problem And Implementing The Solution Materials
  • BCS Foundation Award - Understanding The Problem And Implementing The Solution Examination

There are no specific entry requirements for this award. However, some professional experience in a business or IT environment may be advantageous.

The following titles are suggested reading for anyone undertaking this award. You should be encouraged to explore other available sources.

Title: Business Analysis, 4th Edition
Author: Debra Paul, James Cadle, Malcolm Eva, Craig Rollason and Jonathan Hunsley
Publisher: BCS, The Chartered Institute for IT
Publication Date: July 2020
ISBN: 9781780175102

BCS Foundation Award - Understanding The Problem And Implementing The Solution Examination:

  • Type: 16 Multiple Choice Questions, 2 Scenario Based Questions
  • Duration: 30 Minutes
  • Supervised: Yes
  • Open Book: No (no materials can be taken into the examination room)
  • Pass Mark: 13/20 (65%)
  • Delivery: Digital Format Only.

Candidate Responsibilities

  • You need to complete registrations for both BCS and Questionmark.
  • You will receive an email inviting you to register on the e-professional portal. Once you have completed this registration, you will be able to see the booking details that your training provider had given to BCS.
  • The exam date and time may not reflect what you will book with Questionmark, but we will update this once the exam has taken place so your certificate will have the correct date.
  • You will also receive an email with log in details for Questionmark. This will enable you to complete your registration and book your exam. The link for registering is here.
  • If you are unable to see an assessment to schedule once you have registered, please contact BCS via [email protected].
  • If you’re unable to select a remote proctored time and date, contact [email protected].

Create Proctor Session

  • To select the exam date and time click on ‘Schedule’. If you have multiple exams to schedule it is advised that you only schedule the exam you wish to take otherwise you may encounter an error 500 screen.
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Proctored Exam
BCS Foundation Award - Understanding The Problem And Implementing The Solution

Other Business Innovation awards in the AI Foundation Pathway include:

You will explore the processes involved, and the techniques and skills required, for an organisation to understand a problem before identifying, implementing and testing an effective solution.

You will also be encouraged to consider the use of project planning to deliver the solution and to manage stakeholders.

BCS Foundation Award - Understanding The Problem And Implementing The Solution FAQS

Our BCS Foundation Award - Understanding The Problem And Implementing The Solution training course is delivered over three days.


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