EARLY BIRD DISCOUNT: SDI® - Service Desk Manager (SDM) Training Dates In 2024 | NOW £1320 + VAT (£880 OFF RRP) | Hurry, Book Now! Learn more
We're a sincere company with a straight forward mission. We aim to provide you, the customer, with the solutions to address your problems. Since Purple Griffon was founded in 2002, we have always believed that training your staff properly should be at the top of your to-do list. Today, we have trained 40,000 professionals worldwide and helped them to make their career goals a reality.
We may be small compared to other training providers in the market, but we make a big impact at every company we work with, and our customers are always at the heart of what we do. We continue to demonstrate our passion for customer satisfaction by regularly gathering feedback and being forward-thinking enough to make any changes we can see will benefit our clients.
Whether you are looking to train your staff in the latest offerings, such as ITIL® 4, PRINCE2®, DevOps, AI, UX Design, IT Asset Management, Agile or need help from an expert consultant to look at the issues you never seem to have time to address. We will always strive to provide you with the appropriate answer or solution.
All of our trainers and consultants have years of experience to call upon to work out the appropriate solution for you. But remember, "Best Practice" means just that - the answers we will provide are based on someone (possibly many!) having already experienced this pain and, as a result, worked out various solutions that you can take advantage of.
Why is training so important in the workplace? Well, training leads to better processes and business growth. In today's ever-changing marketplace, the importance of professional training has never been greater. It's an indispensable way to keep your business competitive!
Your staff are human, and most will have weaknesses or gaps in their professional skills. A high-quality, comprehensive training program will provide your team with a greater understanding of your organisation's processes, procedures and goals.
To keep your staff satisfied and contributing in their current roles, you must help them develop their professional skills and goals through relevant and ongoing training. When happy, your staff are less likely to look for different opportunities, both inside and outside of your enterprise.
We Are Here To Help You Pass
Our trainers have achieved exceptionally high delegate pass rates for accredited examinations for all our courses. We also offer complimentary pre and post-course support for any questions you may have.
We Are Flexible
We are flexible and accommodate your needs. For example, we can swap delegates at any time at no charge. We can also create bespoke content, should this be required.
We Are The Specialists
We specialise in IT Service Management (ITSM) and Project Management (PM). Our trainers and consultants have considerable years of hands-on experience in IT Service / Project Management, working across many industry sectors.
We Are Professionals
Our training, sales and admin staff are all professional, helpful, friendly and approachable. We believe in providing excellent customer service. You will always have a dedicated friendly Account Manager.
At Purple Griffon, we operate with total transparency and have also been independently verified as a Leader for all ITIL® training by Course Conductor.
We are proud to have achieved this status, which is based entirely on customer reviews, because we are dedicated to providing the highest level of quality training experiences for our customers.
I've worked in IT for over forty years and spent the last twenty in training and consultancy roles. Since starting Purple Griffon in 2002 I've taught over three thousand individuals in a variety of subjects. I hold qualifications in all four versions of ITIL®, ITAM, UX, BRM, SLM, SIAM, VeriSM, and AI, and co-authored the BCS AI Foundation book. Outside of work, I enjoy skiing (or rather falling over at high speed), reading, science and technology, and spending time with my loved ones.Tel: +44 (0)1539 736 828
New to Purple Griffon in 2023, I come from a tech background in Product and Data Analysis /Visualisation. Alongside my career, I'm also training in AWS practices and Python programming language. I attended Manchester Met University to study English, whilst also training as a chef. I still have a passion for cooking despite leaving the industry, and I’m often in the kitchen exploring new ideas. Outside of work I enjoy time with my wife and son, mountain biking and watching the F1 or NFL.Tel: +44 (0)1539 736 828
I am new to the Purple Griffon team, starting in 2023, as a member of the E-Learning Content team. I look forward to utilising my skills to contribute to the Purple Griffon success story! With a keen interest in the IT field, I am enthusiastic about expanding my knowledge and exploring new horizons. In my spare time, I enjoy spending quality time with my Husband and little boy, taking part in activities such as visiting the zoo, the beach, and swimming.Tel: +44 (0)1539 736 828
I have been working for Purple Griffon for 15 years and have always enjoyed my role in sales and helping our customers have a great experience with us. Excellent customer service is something I pride myself on. In the last 15 years I have watched the courses change to suit the modern world. The AI qualification is my favourite course and I even passed it myself, phew! Outside of work I enjoy open water swimming (in summer) and spending time with my friends and teenage childrenTel: +44 (0)1539 736 828
I have been working at Purple Griffon for a total of 8 years. In my role as Senior Sales Executive, I always strive to deliver a high standard of customer service, which forms the basis of all of my interactions with customers, both old and new. I believe that fostering positive relationships and understanding customer needs are essential for providing effective training solutions. In my personal time, I enjoy relaxing with my Fiancé, drinking iced coffee and watching too much anime.Tel: +44 (0)1539 736 828
I have been working for Purple Griffon since 2010 and I have responsibility for all aspects of course and exam management. Before joining Purple Griffon, I worked for NatWest Bank for over 30 years. I’m married with 3 boys, 2 working and one at University.Tel: +44 (0)1539 736 828
I have been working for Purple Griffon as Finance Manager since 2020 after relocating from Leeds. I am AAT level 3 qualified and currently studying level 4. Outside of work I enjoy skiing, baking, exploring the Lake District with my husband and two children, and playing with my two cats (when they’re not bringing mice in to play with!)Tel: +44 (0)1539 736 828
I’ve always been interested in media, I’m qualified at level 3 film production. I very much enjoy marketing, creating content, analysing, and watching the effect marketing campaigns have. Here at Purple Griffon I create blogs, newsletters, create graphics and much more. I’ve been interested in IT and technology from a young age, probably the same time I became interested in online gaming. I’m also a keen skier and enjoy going on family skiing holidays.Tel: +44 (0)1539 736 828
I have recently joined the Purple Griffon Team as the Sales, Marketing, Resource & Content (SMRC) Administrator. In my role, I will support my colleagues in ensuring the highest quality of learning experience for our customers. I am excited to learn about ITIL® 4, PRINCE2®, AI and other training offerings. In my personal time, you can find me hanging out with my Fiancé, binge-watching horror movies or survival videos, and, well, axe-throwing... Who knew axe-throwing could be so cathartic?
I'm thrilled to be a recent addition to the Purple Griffon Team. I look forward to creating actionable marketing strategies and navigating the ever-evolving landscape of digital marketing. Outside of the office, I always keep a gaming console or PC close at hand for those well-deserved moments of relaxation and fun. My gaming adventures provide a perfect balance to the strategic thinking required in my professional life.Tel: +44 (0)1539 736 828
I am a new addition to the Purple Griffon Team! In my role, I develop digital learning content and teach students, in order for them to pass IT certification exams. I have voiced the self-paced ITIL® 4 Foundation and IT Asset Management (ITAM) Foundation online training courses. I have also worked on various affordable online workshops, such as Digital Twins, Value Stream Mapping, Lean Six Sigma, Blockchain and more.Tel: +44 (0)1539 736 828