About Us

At Purple Griffon we pride ourselves with being an independent SME in the IT Service Management Training and Consultancy market. Being flexible (along with a keen eye for the current prices in the market!), we aim to provide you, the customer, with the solution to address your issues.

Whether this be training your staff in the latest offerings in IT Service Management (ITIL® to you and me), Project Management techniques (PRINCE2®, APMP®, MoP® to name just a few), or providing an expert consultant to help you address those issues that you never seem to have time to address, we will always aim to provide you with the appropriate answer or solution. All of our trainers and consultants have worked at the coal face and have years of experience to call upon in order to work out the appropriate solution for you. Remember, 'Best Practice' means just that - the solutions we will provide are based on somebody (possibly many!), having already experienced the pain, and as a result, worked out a number of solutions that can take advantage of, but without the pain!!

Feel free to talk to us about your needs or requirements, whether it be a training or consultancy query, as we are more than happy to provide assistance or direction, and you never know, it may be the beginning of a long relationship!

Meet the Team

Mark Braithwaite -

Ken McGunigle - Operations Director

Having been in IT since time immemorial (well it does feel that way at times), I have mainly been involved in Operations or Operations Support roles for the majority of my working life. From the early beginnings with a car manufacturer (when IT was known as Data Processing, so shows you how long ago it was!), I have primarily worked in the Banking sector – until I was convinced (or was that blackmailed!?) that perhaps working for yourself was a better idea…..and from this little acorn, the oak tree that has become Purple Griffon was established.

So, Steve and I were the founding members back in 2002, and from these small beginnings, we believe that we have set up a training and consultancy company that really cares what the customer wants or needs - flexibility is in our nature.

Steve Lawless - CEO & Lead Consultant

I primarily focus on the day to day operation of the business, a key aspect of which includes the diversification of our portfolio of services and expansion in to new market sectors.

As a lead consultant and trainer, I help organisations improve their internal working processes and advise on many aspects of overall business improvement.

I am happily married with 5 children and enjoy skiing (or rather falling over), reading, science and technology and spending time with my family.

Gareth Daine - Lead Web Developer & Marketing Manager

As Lead Developer & Marketing Manager I look after all aspects of our web development requirements and in-house marketing campaigns, which includes the design and development of our corporate website and internal software applications.

In my spare time I enjoy relaxing with my wife Emily and our beautiful daughter Eva, as well as writing and recording music, learning new skills, reading (mainly technical or non-fiction) and improving my scientific knowledge.

Michelle Allen - Finance Manager

I am responsible for anything to do with money! Seriously, I cover all aspects of finance management, including purchase & sales ledgers, credit control, petty cash and bank reconciliations to name but a few.

I'm currently studying AAT at level 4 for my sins and in my spare time I enjoy walking and socialising.

My Friday nights are often spent supervising lots of teenagers at the local youth club.

Lesley Wilkinson - Head of Business Development

As Head of Business Development I am responsible for sales, marketing and business development within Purple Griffon, as well as overall company growth.

Purple Griffon’s approach is centred around outstanding customer service, in particular understanding customer requirements and suggesting the right solution. My main responsibilities include identifying sales leads, pitching services to existing and potential customers and maintaining good working relationships.

Outside of Purple Griffon, I have 12 hens, 2 dogs and 1 holiday cottage, but no partridge or a pear tree!

Wendy Alston - Senior Account Manager

I’ve been in sales all my working life and I have worked in the ITIL® and PRINCE2® arena for over 10 years. With a successful track record of working with small, medium, and corporate organisations, I love helping my customers find the right training courses that will help advance their career prospects and benefit their organisation as a whole. Exceeding my sales targets whenever possible, I like to celebrate this with a glass of wine or two.

I am a mad cat lover and enjoy attending cat shows, in addition to spending time with my grandchildren whenever possible, while keeping fit with Zumba and lots of walking holidays.

Kelly Morrison - Senior Account Manager

As a Senior Account Manager at Purple Griffon my role focuses on maximising sales while working alongside our larger partners and corporate customers. Maintaining a high standard of customer service is a key aspect of my role and this forms the basis of all my interactions with customers, both old and new.

I enjoy walking my dogs on the Lake District fells (I have the Boxer and Pug combination!) and spending time with friends. I am also Minnie Mouse’s biggest fan and I absolutely adore Zac Efron!

Debbie Patten - Account Manager

I work part time at Purple Griffon as an account manager. I work with our customers to help establish their individual training needs and provide them with a customer focused solution that will enable their employees to maximise their potential and provide benefit to their organisation.

Over the 6 years I have worked here I have developed some large corporate accounts, many within the NHS and have also helped individuals with their training plans.

Aside from work I have 2 primary aged children who keep me on my toes and my evenings can revolve around taking them from club to club. I also enjoy going to the gym, walking in the lake district and sunning myself in exotic locations when time allows. I am also a great fan of Sauvignon Blanc – a nice chilled glass of the New Zealand variety is my favourite tipple.

Caitlin Heatley - Account Manager

Working as part of the sales team, I help to maximise sales revenue through the management and growth of a portfolio of customer accounts, while also working to generate and nurture new customer relationships.

My duties include the identification of new customers, customer acquisition, customer/account management and development, as well as sales planning and forecasting.

My spare time mainly consists of working out in the gym, and walking in the lovely Lake District fells with my camera in tow.

Lois McConnachie - Social Media & Marketing Assistant

Within my role at Purple Griffon, I establish and develop online relationships and engage with communities for promotional campaigns. I actively monitor the performance of our social media platforms (Facebook, Twitter, LinkedIn etc), organise our email marketing and maintain data integrity for all of our internal databases.

I'm an all-round techie, resident Marvel & DC expert, Whovian and Game of Thrones fan. I am also responsible for the daily stock check of the Purple Griffon tuck shop.

Nigel Crowdy - Resource Manager

My main responsibility is looking after the health and welfare of the team of Purple Griffon course elves who toil away in the Lake District sunshine to make PG courses as successful as possible.

Married with 3 boys, 2 in the first year of university, my main interest (after work, obviously) is trying to remember all the things I should have done but haven’t got round to. I also have a season ticket at Wigan Athletic which has brought some great memories but this season just seems to involve a 125 mile round trip to watch the Latics lose.

Steve Whelan - Tutor

My IT career began in 1986 at was then the largest computing organisation in the Southern Hemisphere, namely Australian Telecom. Since then I have worked in a variety of roles, including an IT department with just six people in it.

At Purple Griffon, I enjoy delivering Service Management training to delegates on both public and on-site courses. In each case, the goal is not just to get delegates a pass on the exam, but to enable them to learn something useful that can be applied in their work.

I am married with one daughter. After my family, my main interest in life is surfing (therefore on-site courses near beaches preferred!). I also enjoy reading about history and travelling.

Bob Amies - Tutor

I've been around IT for almost 25 years, many of those in the support and training environment.

This allows me to include many 'war stories' of my experiences, to try and make my training sessions more relevant, and, hopefully, bring the subject matter to life.

I'm very people-oriented and try to ensure my delegates have a thorough understanding of the subject matter, as well as confidence in approaching exams via applying the right approach and techniques. This helps to ensure that the delegate has the best chance of achieving a positive result.