At Purple Griffon we pride ourselves with being an independent SME in the IT Service Management Training and Consultancy market. Being flexible (along with a keen eye for the current prices in the market!) We aim to provide you, the customer, with the solution to address your issues.

Whether this be training your staff in the latest offerings in IT Service Management (ITIL® to you and me,) Project Management techniques (PRINCE2®, APMP®, MoP® to name just a few,) or providing an expert consultant to help you address those issues that you never seem to have time to address, we will always aim to provide you with the appropriate answer or solution. All of our trainers and consultants have worked at the coal face and have years of experience to call upon in order to work out the appropriate solution for you. Remember, 'Best Practice' means just that - the solutions we will provide are based on somebody (possibly many!) having already experienced the pain, and as a result, worked out a number of solutions that can take advantage of, but without the pain.

Feel free to talk to us about your needs or requirements, whether it be a training or consultancy query, as we are more than happy to provide assistance or direction, and you never know, it may be the beginning of a long relationship.

Base entirely on Customer reviews, Purple Griffon has recently been awarded Leader status for ITIL® training by Course Conductor. This validates the quality of the ITIL® training courses we deliver on a day to day basis.

Purple Griffon Course Conductor Verified Leader ITIL Summer 2019

Meet the Team

Ken McGunigle - Operations Director

Having been in IT since time immemorial (well it does feel that way at times), I have mainly been involved in Operations or Operations Support roles for the majority of my working life. From the early beginnings with a car manufacturer (when IT was known as Data Processing, so shows you how long ago it was!), I have primarily worked in the Banking sector – until I was convinced (or was that blackmailed!?) that perhaps working for yourself was a better idea…..and from this little acorn, the oak tree that has become Purple Griffon was established.

So, Steve and I were the founding members back in 2002, and from these small beginnings, we believe that we have set up a training and consultancy company that really cares what the customer wants or needs - flexibility is in our nature.

Steve Lawless - CEO & Lead Consultant

I primarily focus on the day to day operation of the business, a key aspect of which includes the diversification of our portfolio of services and expansion in to new market sectors.

As a lead consultant and trainer, I help organisations improve their internal working processes and advise on many aspects of overall business improvement.

I am happily married with 5 children and enjoy skiing (or rather falling over), reading, science and technology and spending time with my family.

Wendy Alston - Senior Account Manager

I’ve been in sales all my working life and I have worked in the ITIL® and PRINCE2® arena for over 10 years. With a successful track record of working with small, medium, and corporate organisations, I love helping my customers find the right training courses that will help advance their career prospects and benefit their organisation as a whole. Exceeding my sales targets whenever possible, I like to celebrate this with a glass of wine or two.

I am a mad cat lover and enjoy attending cat shows, in addition to spending time with my grandchildren whenever possible, while keeping fit with Zumba and lots of walking holidays.

Debbie Patten - Senior Account Manager

Having been in sales all my working life, I am now a senior account manager at Purple Griffon!

I help take care of all our public and third party training course delegates, whether sorting bookings, finding suitable course, and arranging in-house training events, along with assisting everyone, with their day to day enquiries.

I really enjoy helping our delegates find the right course, and it's great to see them pass their courses with us.

Aside from work I have 2 children who keep me on my toes, and I also love exploring the Lake District, which we are so lucky to have on our door step.

Nigel Crowdy - Resource Manager

My main responsibility is looking after the health and welfare of the team of Purple Griffon course elves who toil away in the Lake District sunshine to make PG courses as successful as possible.

Steve Whelan - Tutor

My IT career began in 1986 at was then the largest computing organisation in the Southern Hemisphere, namely Australian Telecom. Since then I have worked in a variety of roles, including an IT department with just six people in it.

At Purple Griffon, I enjoy delivering Service Management training to delegates on both public and on-site courses. In each case, the goal is not just to get delegates a pass on the exam, but to enable them to learn something useful that can be applied in their work.

I am married with one daughter. After my family, my main interest in life is surfing (therefore on-site courses near beaches preferred!). I also enjoy reading about history and travelling.

Bob Amies - Tutor

I've been around IT for almost 25 years, many of those in the support and training environment.

This allows me to include many 'war stories' of my experiences, to try and make my training sessions more relevant, and, hopefully, bring the subject matter to life.

I'm very people-oriented and try to ensure my delegates have a thorough understanding of the subject matter, as well as confidence in approaching exams via applying the right approach and techniques. This helps to ensure that the delegate has the best chance of achieving a positive result.