Agile Service Management Certifications
IT Service Management (ITSM) focuses on ensuring IT services deliver value by optimising their value streams. This course hybridises Agile and ITSM practices to support end-to-end Agile Service Management.
Agile Service Management helps IT to meet customer needs faster, improve the partnership between Dev and Ops, and overcome issues in process workflows by taking an iterative approach to process engineering that will improve the speed of process improvement teams to become more efficient.