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Our VeriSM™ Foundation training course will help you to:
Our VeriSM™ Foundation training course will cover the following topics:
All professionals and organisations involved in delivering value to customers through the development, delivery, operation and/or promotion of services.
Our VeriSM™ Foundation training course is suitable for the following roles:
Our VeriSM™ Foundation training course includes the following:
There are no formal prerequisites for our VeriSM™ Foundation training course, however a good prior knowledge of Service Management is desirable.
There is no recommended reading associated with our VeriSM™ Foundation training course.
VeriSM™ Foundation Examination:
If the examination is taken in a language that is not your native/official language, you are entitled to 25% extra time.
Our VeriSM™ Foundation training course is designed to give you a complete understanding of the VeriSM™ approach and how it pulls together your current best practice methodologies and frameworks.
It gives context to Service Management in the digital age and looks at how emerging technologies and progressive management practices can be applied to add value for the consumer.
Joining Instructions for Purple Griffon training courses are sent the week before the course start date. First, your Account Manager will email to confirm your booking with you. Both, the materials and exam voucher will be emailed to you the week before the training course. Finally, the tutor will send the invitation to you directly and this will be via the MS Teams or Zoom platform.
Our VeriSM™ Foundation training course is delivered over two days.
All of our trainers have achieved exceptionally high delegate pass rates for accredited examinations for all our courses. We also offer complimentary pre and post-course support for any questions you may have.
We try and be as flexible as we can and accommodate your needs. We can swap delegates at any time with no charge. We can also create bespoke content should this be required.
We specialise in IT Service and Project Management. All of our Trainers and Consultants have considerable years of hands-on experience in IT Service / Project Management, working across a wide number of industry sectors.
Our training, sales and admin staff are all professional, helpful, friendly and approachable. We believe in providing excellent customer service. You will always have a dedicated friendly Account Manager