Please Note: You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates
Please Note: You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates
Our IT Quality Expert training course will teach you:
Our IT Quality Expert training course will cover the following topics:
DAY 1
It will cover the same topics as our IT Quality Foundation training course.
DAY 2
Our IT Quality Expert training course is suitable for:
Our IT Quality Expert training course is targeted to individuals aiming to become Certified IT Quality Experts (CITQE - internal use) or Accredited IT Quality Expert (AITQE – commercial use, consultants).
Our IT Quality Expert training course includes the following:
It is recommended that you hold the ITIL® Intermediate / ITIL® Expert certificates or one of the ITIL® 4 certifications.
There is no recommended reading associated with our IT Quality Expert training course.
IT Quality Expert Examination:
The IT Quality Expert examination is taken over 60 minutes. You will write answers to scenarios and questions.
Our two-day IT Quality Manager training course presents deep understanding how IT Quality Index Framework could form basis for continual quality management in all quality dimensions.
Our IT Quality Expert training course presents an expert level overview of the IT Quality Index Framework - concept of quantification quality of IT into management comprehensive form.
Our IT Quality Expert training course is delivered over two days.
INFORMATION
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All of our trainers have achieved exceptionally high delegate pass rates for accredited examinations for all our courses. We also offer complimentary pre and post-course support for any questions you may have.
We try and be as flexible as we can and accommodate your needs. We can swap delegates at any time with no charge. We can also create bespoke content should this be required.
We specialise in IT Service and Project Management. All of our Trainers and Consultants have considerable years of hands-on experience in IT Service / Project Management, working across a wide number of industry sectors.
Our training, sales and admin staff are all professional, helpful, friendly and approachable. We believe in providing excellent customer service. You will always have a dedicated friendly Account Manager