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Software Asset Management (SAM) Specialist Training Course

Learn How To Implement SAM In A Dynamic IT Environment

Overview

Our three-day Software Asset Management (SAM) Specialist training course will teach you how to use Software Asset Management in the challenges and variables that Software Asset Managers face on a daily basis.

You will learn how ISO 19770-1 relates to everyday use of software asset management, software tags, software piracy, control of the licenses and the legislation and organisational issues that saturate many businesses in today's Asset Management World.

Please Note

You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates.
Exam Included
3 Days
£1095Excl. VAT

Course Syllabus

DAY 1

• Introduction to course
• Introduction to Software Asset Management
• What is SAM
• Introduction to key terminologies
• What is Software
• Who are the key players in SAM
• Key roles and responsibilities
• Introduction to SWAM best practice
• Introduction to ISO19770
• Introduction to IT Service Management
• How to build a Business case
• What is a Business case
• How to create the Business case with a SAM perspective
• Identify the stakeholders
• How to communicate the Business case and create management commitment

DAY 2

• Tier Level 1 implementation
• Management and controls
• Introduction to Tier processes
• Case-based introduction to design and implement Tier processes
• Technologies used at Tier one
• Considerations and evaluation of tools
• Tier Level 2 implementation
• Management and controls
• Introduction to Tier processes
• Case-based introduction to design and implement Tier processes
• Technologies used at Tier two
• Considerations and evaluation of tools
• Tier Level 3 implementation
• Management and controls
• Introduction to Tier processes
• Case-based introduction to design and implement Tier processes
• Technologies used at Tier three
• Considerations and evaluation of tools

DAY 3

• Tier Level four implementation
• Management and controls
• Introduction to Tier processes
• Case-based introduction to design and implement Tier processes
• Technologies used at Tier four
• Considerations and evaluation of tools
• How to get management commitment
• Exam preparation
• Examination

Learning Outcomes

In this course, participants will learn best practices in Software Asset Management, as well as the practicality to understand and accordingly increase the maturity of SWAM by a Tier based implementation. The participants will, through case based learning, get the knowledge to understand, answer and manage the questions regarding Software Asset Management; why something should or should not be done, how to clearly identify goals, and how to quantify success. Software Asset Management Specialist (SAMS) is a series business practices that underlines the use of software within an organisation and frequently assess how software traverses and affects the organisation.

Who Should Attend

Our Software Asset Management Specialist (SAMS) training course is designed for IT Professionals with some understanding of the IT Asset Management area.

What's Included

You will be provided with full course materials for our Software Asset Management (SAM) Specialist training course. You will need to bring your own laptop to participate in our Software Asset Management (SAM) Specialist training course.

Entry-Level Requirements

The following are desired but not required criteria for attending our Software Asset Management Specialist (SAMS) training course:

IT Asset Management (ITAM) Foundation Certificate
• At least three months of experience in all phases of Software Asset Management
• Understanding of IT Service Management best practice – ITIL® 4 Foundation and/or a general understanding of IT

Recommended Reading

There is no prereading associated with our Software Asset Management Specialist (SAMS) training course.

Exam Information

Software Asset Management (SAM) Specialist Exam:

The examination is a one-hour closed-book online multiple-choice test, consisting of 40 questions based on 1 scenario. The pass mark is 65%, and a Distinction is 85%.

Examination questions will be drawn from all topics in the syllabus, and coverage of any given topic can be expected to be in proportion. The examination will be based on the syllabus retaining the SAMS course. Examination questions will be drawn from all topics in the syllabus, and coverage of any given topic can be expected to be in proportion to the amount of time allocated to that topic in the syllabus.

Exam Type

Proctored Exam

Qualifications

Software Asset Management (SAM) Specialist Certificate

What's Next

Your next steps should be the following training courses:

IT Asset Management (ITAM) Foundation
Hardware Asset Manager (HAM) Specialist

Additional Information

Our Software Asset Management (SAM) Specialist training course will enable you to understand how to use Software Asset Management in the most contributing form to your IT organisation and the business as a whole.

Frequently Asked Questions

Joining Instructions for Purple Griffon training courses are sent the week before the course start date. First, your Account Manager will email to confirm your booking with you. Both, the materials and exam voucher will be emailed to you the week before the training course. Finally, the tutor will send the invitation to you directly and this will be via the MS Teams or Zoom platform.

Software Asset Management (SAM) Specialist Course Dates

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Software Asset Management (SAM) Specialist

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Software Asset Management (SAM) Specialist

Location
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