Our three-day Software Asset Management (SAM) Specialist training course will teach you how to use Software Asset Management in the challenges and variables that Software Asset Managers face on a daily basis.
You will learn how ISO 19770-1 relates to everyday use of software asset management, software tags, software piracy, control of the licenses and the legislation and organisational issues that saturate many businesses in today's Asset Management World.
DAY 1
• Introduction to course
• Introduction to Software Asset Management
• What is SAM
• Introduction to key terminologies
• What is Software
• Who are the key players in SAM
• Key roles and responsibilities
• Introduction to SWAM best practice
• Introduction to ISO19770
• Introduction to IT Service Management
• How to build a Business case
• What is a Business case
• How to create the Business case with a SAM perspective
• Identify the stakeholders
• How to communicate the Business case and create management commitment
DAY 2
• Tier Level 1 implementation
• Management and controls
• Introduction to Tier processes
• Case-based introduction to design and implement Tier processes
• Technologies used at Tier one
• Considerations and evaluation of tools
• Tier Level 2 implementation
• Management and controls
• Introduction to Tier processes
• Case-based introduction to design and implement Tier processes
• Technologies used at Tier two
• Considerations and evaluation of tools
• Tier Level 3 implementation
• Management and controls
• Introduction to Tier processes
• Case-based introduction to design and implement Tier processes
• Technologies used at Tier three
• Considerations and evaluation of tools
DAY 3
• Tier Level four implementation
• Management and controls
• Introduction to Tier processes
• Case-based introduction to design and implement Tier processes
• Technologies used at Tier four
• Considerations and evaluation of tools
• How to get management commitment
• Exam preparation
• Examination
In this course, participants will learn best practices in Software Asset Management, as well as the practicality to understand and accordingly increase the maturity of SWAM by a Tier based implementation. The participants will, through case based learning, get the knowledge to understand, answer and manage the questions regarding Software Asset Management; why something should or should not be done, how to clearly identify goals, and how to quantify success. Software Asset Management Specialist (SAMS) is a series business practices that underlines the use of software within an organisation and frequently assess how software traverses and affects the organisation.
Upon complete of our Software Asset Management (SAM) Specialist training course, you will be able to demonstrate an overall understanding of the Software Asset Manager's role in relation to:
• Understanding the risks, costs, challenges and benefits associated with SAM in a dynamic IT environment
• Understanding the different types of licensing methods commonly used by software vendors
• Recognising the potential issues that arise when implementing a SAM program
• How to gather suitable information about the organisational environment into which the SAM program is being implemented
• Making a comprehensive Business Case for SAM to gain commitment to the SAM project
• Understanding the key SAM processes required to ensure the effective SAM program
• Specifying the requirements for evaluating and selecting the correct tools for SAM
• Developing and communicating the related Software Policy
• Understanding how SAM interfaces with IT Service Management including ITIL and other BP's
• Planning for the development and implementation of all SAM policies, procedures and tools
• Establishing and maintaining a database containing the SAM relevant data
• Understanding how to control all activities associated with the Software Lifecycle
• Detecting, escalating and managing all exceptions with policies, processes, procedures and licenses the correct way
• Managing all relationships within the business and with partners/suppliers to the agreed Service Levels
• Continually assess the effectiveness of policies and procedures in relation to the different Tiers
Our Software Asset Management Specialist (SAMS) training course is designed for IT Professionals with some understanding of the IT Asset Management area.
You will be provided with full course materials for our Software Asset Management (SAM) Specialist training course. You will need to bring your own laptop to participate in our Software Asset Management (SAM) Specialist training course.
For more information, reach out to one of our Training Experts on +44 (0)1539 736 828 or info@purplegriffon.com.
For more information, reach out to one of our Training Experts on +44 (0)1539 736 828 or info@purplegriffon.com.
The following are desired but not required criteria for attending our Software Asset Management Specialist (SAMS) training course:
• IT Asset Management (ITAM) Foundation Certificate
• At least three months of experience in all phases of Software Asset Management
• Understanding of IT Service Management best practice – ITIL® 4 Foundation and/or a general understanding of IT
There is no prereading associated with our Software Asset Management Specialist (SAMS) training course.
Software Asset Management (SAM) Specialist Exam:
The examination is a one-hour closed-book online multiple-choice test, consisting of 40 questions based on 1 scenario. The pass mark is 65%, and a Distinction is 85%.
Examination questions will be drawn from all topics in the syllabus, and coverage of any given topic can be expected to be in proportion. The examination will be based on the syllabus retaining the SAMS course. Examination questions will be drawn from all topics in the syllabus, and coverage of any given topic can be expected to be in proportion to the amount of time allocated to that topic in the syllabus.
There are no Professional Qualification Credits attached to our Software Asset Management Specialist (SAMS) training course.
Our Software Asset Management (SAM) Specialist training course will enable you to understand how to use Software Asset Management in the most contributing form to your IT organisation and the business as a whole.
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