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Please Note: You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates

BCS Membership Offer: If you do not hold a BCS certification and successfully pass the examination for this training course - you will be given one year's complementary BCS Membership. This offer is only valid for your first BCS qualification.

The BCS Foundation In Business Analysis certification can also be used as the knowledge-based specialist module for the Diploma In Business Analysis. It will provide a foundation for the range of BCS certificates in the areas of Business Analysis and Business Change.

Our BCS Foundation In Business Analysis training course will cover the following topics:

What Is Business Analysis?

  • The business change lifecycle
  • Business analysis principles
  • Variants of the Business Analyst role

The Competencies Of A Business Analyst

  • The T-shaped business analyst
  • Personal, business and professional competencies

The Strategic Context For Business Analysis

  • SWOT analysis
  • PESTLE analysis
  • VMOST analysis
  • Executing strategy: the POPIT™ model
  • Executing strategy: the business model canvas

The Business Analysis Service Framework

  • Situation investigation and problem analysis
  • Feasibility assessment and business case development
  • Business process improvement
  • Requirements definition
  • Business acceptance testing
  • Business change deployment
  • Stakeholder engagement

Investigating The Business Situation

  • Workshops and Observation
  • Interviews
  • Scenarios and Prototyping
  • User role analysis
  • Quantitative investigation techniques
  • Documenting the current situation

Analysing & Managing Stakeholders

  • Identifying and categorising stakeholders
  • Analysing stakeholders
  • Managing stakeholders over time
  • RACI analysis

Improving Business Services & Processes

  • The business process hierarchy
  • The enterprise level
  • The event-response level
  • As Is business process models
  • The actor-task level
  • Improving business processes
  • Customer journey maps

Defining The Solution

  • Gap analysis
  • Formulating options
  • Design Thinking

Making The Business Case

  • The business case in the project lifecycle
  • The business case in Agile projects
  • Assessing project feasibility
  • Contents of a business case
  • Cost-benefit analysis
  • Impact and risk assessment
  • The CARDI log
  • Investment appraisal techniques

Establishing The Requirements

  • A framework for requirements engineering
  • Actors in requirements engineering
  • Types of requirements
  • Hierarchy of requirements
  • Tacit and explicit knowledge
  • Elicitation techniques
  • Building the requirements list
  • Requirements analysis

Documenting & Modelling Requirements

  • Documenting requirements: the requirements catalogue; user stories
  • Modelling requirements: use case diagrams; class models
  • The product backlog
  • The business requirements document

Validating & Managing Requirements

  • Approach to validating requirements
  • Managing requirements

Delivering The Requirements

  • Deciding the delivery approach
  • Development/delivery lifecycles
  • Pros and cons of the lifecycles

Delivering The Business Solution

  • The business analyst and the business change lifecycle
  • Design, Implementation and Realisation
  • The benefits plan

Our BCS Foundation In Business Analysis training course is suitable for anyone requiring an understanding of Business Analysis including Business Analysts, Product Owners, Change Managers, IT Delivery Project Roles, Business Managers and their staff and those looking to move into a BA role.

For all virtual classroom training courses, a printed copy of the latest edition of the comprehensive course manual will be sent to your home address in good time for the start of your BCS Foundation In Business Analysis training course. In addition, a link will be emailed to you to enable you to access an electronic copy of the same comprehensive manual for convenient future reference.

There are no formal entry-level requirements for our BCS Foundation In Business Analysis training course.

You will be given a copy of the book ‘Business Analysis (Fourth edition)’ which is co-edited by Assist Directors Debra Paul and James Cadle, which supports the syllabus of the Foundation in Business Analysis certification.

You will receive all of the training you need to prepare for the BCS Foundation In Business Analysis examination. If you pass the examination, you will be awarded the BCS Foundation In Business Analysis certificate. You will also be one step closer to the BCS Diploma In Business Analysis. But that’s not all, as well as covering the entire BCS syllabus, this training course will develop your SFIA skills, REQM, Level 3.

BCS Foundation In Business Analysis Examination:

  • Type: 40 Multiple Choice Questions
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 26/40 (65%)
  • Delivery: Digital

Candidate Responsibilities

  • You need to complete registrations for both BCS and Questionmark.
  • You will receive an email inviting you to register on the e-professional portal. Once you have completed this registration, you will be able to see the booking details that your training provider had given to BCS.
  • The exam date and time may not reflect what you will book with Questionmark, but we will update this once the exam has taken place so your certificate will have the correct date.
  • You will also receive an email with log in details for Questionmark. This will enable you to complete your registration and book your exam. The link for registering is here.
  • If you are unable to see an assessment to schedule once you have registered, please contact BCS via
  • If you’re unable to select a remote proctored time and date, contact

Create Proctor Session

  • To select the exam date and time click on ‘Schedule’. If you have multiple exams to schedule it is advised that you only schedule the exam you wish to take otherwise you may encounter an error 500 screen.
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Proctored Exam
BCS Foundation Certificate In Business Analysis

If our BCS Foundation In Business Analysis training course is part of your BCS Diploma In Business Analysis programme, you have a choice of further modules which include:

You will have developed the skills and knowledge to support successful business change programmes within your organisation.


Our BCS Foundation In Business Analysis training course is delivered over three days.


BCS Foundation In Business Analysis Course Dates

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