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The SVS offers a holistic framework, incorporating guiding principles, governance, practices, and continual improvement, ensuring that organisations can effectively facilitate value creation. Click here to learn more...

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TSM aims to ensure that technology services are not only aligned with the strategic objectives of a business but also delivered efficiently and effectively to meet the dynamic needs of customers. Click here to learn more...

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These professionals are at the forefront of managing and delivering IT services that not only meet but exceed the expectations of businesses and their stakeholders. Click here to learn more...

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This article delves into the essence of ITSM frameworks, shedding light on their significance, common types, and the advantages they bring to organisations. Click here to learn more...

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Both play pivotal roles in the realm of IT management, they are often misunderstood or used interchangeably, leading to confusion about their distinct functions and benefits. This blog post aims to demystify these concepts.

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These practices focus on providing guidance for the overall management and governance of IT services within an organisation. General Management Practices help align IT services with business objectives. Click here to learn more...

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