There has always been some confusion between what IT Asset Management (ITAM) is and what ITIL Service Asset & Configuration Management (SACM) is.
With the introduction of both ITAM and Configurartion Management as 'Practices' in ITIL4 has anything actually changed?
Artificial Intelligence is at the heart of the 4th industrial revolution and it is essential that we establish 'Ethics for AI' at the outset rather than trying bolt them on at a later date when it may be too late...
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With the recent release of ITIL 4 Foundation training you may well be trying to decide whether to take the newer ITIL 4 Foundation course or the ITIL V3 Foundation training course or even VeriSM. Hopefully this will give you some food for thought
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In ITIL4 the concept of a 'Practice' has been introduced. Here is a brief explanation of what they are all about.
Read More![ITIL4 Foundation: The Definitive Guide [Cheat Sheet]](/uploads/post/images/evolution-of-itil.png)
This ITIL4 Foundation Cheat Sheet is aimed at those who are looking for a concise guide to ITIL 4 concepts and terminology at a Foundation level.
It provides an explanation of current 'Best Practice' Service Management.
It...
What is Software Testing and is it for me?
This Software Testing blog answers all of your questions, explaining what Software Testing is and where you can fit in as a Software Tester
Here are some frequently asked questions (FAQs) that we have been asked to answer over the last year or two
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This blog contains FAQs that are specific to PRINCE2 the leading Project Management Methodology.
If we have missed something please ask and we'll answer it and add it to the ever growing list. We hope you find it useful.
We are keeping a rolling blog of announcements about the very latest version of ITIL, which is ITIL 4
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