Digital Content Marketer

James Lawless

James Lawless

From a young age I have been interested in media and technology. I look forward to seeing the interesting future of AI and how it will affect ITSM, business processes and day-to-day life. I am passionate about sustainability, gaming, and user experience. At Purple Griffon I oversee creating/maintaining blogs, creating free resources, and general website maintenance. I’m also a keen skier and enjoy going on family skiing holidays

Tel: +44 (0)1539 736 828

Post by James

Posted under Agile 3 months ago on by
What Is A Burndown Chart

A burndown chart is basically a graph that helps Agile teams keep track of how much work they’ve got left and how quickly it’s getting done. Click here to learn more...

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Posted under Artificial Intelligence 3 months ago on by
What Is A Neural Network?

Neural networks power everything from facial recognition on your phone to real-time translation tools. But what actually is a neural network? Click here to find out...

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Posted under DevOps 3 months ago on by
DevOps Planning

DevOps has changed the way software is developed and delivered, a major part of this shift is DevOps Planning. So, what does it actually involve? And why is it something teams can’t afford to overlook? Click here to find out...

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Posted under IT Asset Management (ITAM) 4 months ago on by
What Is Shadow IT?

Is Shadow IT a problem that needs stamping out, or is it a sign that IT policies need to evolve? And what risks does it actually pose? Click here to learn more...

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Posted under Project Management 5 months ago on by
How To Manage Stakeholders

Stakeholder Management Is understanding who your stakeholders are, what they need, and how best to communicate with them. Get it right, and you’ll have fewer surprises and better decision making. Click here to learn more...

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Posted under IT Service Management - ITIL® 5 months ago on by
Incident Response Plan (IRP)

A well-structured Incident Response Plan (IRP) is essential for minimising damage, ensuring swift recovery, and maintaining compliance with regulatory requirements. Click here to learn more...

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Posted under Project Management 5 months ago on by
Estimating Project Costs

Whether you’re planning a small internal initiative or a large-scale infrastructure project, understanding financial requirements ensures better budgeting, resource allocation, and risk management. Click here to learn more...

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Posted under UX Design 5 months ago on by
Behavioural Design

Behavioural design is the practice of structuring environments and experiences to guide human actions, using insights from psychology, economics, and design principles. Click here to learn more...

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