Digital Content Marketer

James Lawless

James Lawless

From a young age I have been interested in media and technology. I look forward to seeing the interesting future of AI and how it will affect ITSM, business processes and day-to-day life. I am passionate about sustainability, gaming, and user experience. At Purple Griffon I oversee creating/maintaining blogs, creating free resources, and general website maintenance. I’m also a keen skier and enjoy going on family skiing holidays

Tel: +44 (0)1539 736 828

Post by James

Posted under Sustainability 1 year ago on by
The Benefits Of Sustainability In Business

From cost savings and risk management to brand enhancement and innovation, we will unravel how integrating sustainability into business strategies bolsters economic viability and fosters a positive societal and environmental impact.

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Posted under IT Service Management - ITIL® 1 year ago on by
Cloud Management

The role of Cloud Management, integrating sophisticated tools and practices, is to provide a holistic oversight, enabling businesses to maximise the benefits of their cloud investments. Click here to learn more...

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Posted under IT Service Management - ITIL® 1 year ago on by
ITIL Infrastructure And Platform Management

Infrastructure and Platform Management involves overseeing an organisation's technology infrastructure, including hardware, software, networking, and cloud-based platforms. Click here to learn more...

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Posted under Learning & Development 1 year ago on by
Training Methods

Individual's training preferences can vary greatly depending on if they are auditory, visual, or kinaesthetic. At Purple Griffon, we pride ourselves on creating engaging, interactive courses. Click here to learn more...

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Posted under IT Service Management - ITIL® 1 year ago on by
ITIL Organisational Change Management

OCM in ITIL involves planning, executing, and monitoring the changes that occur during the implementation of IT services. Click here to learn more about Organisational Change Management...

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Posted under IT Service Management - ITIL® 1 year ago on by
What Is Value Stream Mapping (VSM)?

Through this blog, we will delve into the intricacies of VSM, exploring its key processes, including current and future state mapping, and understanding its profound impact on operational efficiency. Click here to learn more...

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