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Digital Content Marketer

James Lawless

James Lawless

From a young age I have been interested in media and technology. I look forward to seeing the interesting future of AI and how it will affect ITSM, business processes and day-to-day life. I am passionate about sustainability, gaming, and user experience. At Purple Griffon I oversee creating/maintaining blogs, creating free resources, and general website maintenance. I’m also a keen skier and enjoy going on family skiing holidays

Tel: +44 (0)1539 736 828

Post by James

Posted under Artificial Intelligence 7 months ago on by
Artificial Intelligence (AI) In Business

Artificial Intelligence has had a significant impact on the world of business, revolutionising various aspects of operations, decision-making, and customer engagement. Click here to learn more about AI in businesses...

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Posted under UX Design 7 months ago on by
What Is A User Persona In UX?

User personas in UX design are fictional representations of typical users or customers of a product or service. They are created to help design teams better understand and empathise with their target audience's needs, goals, behaviours, and preferences. C...

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Posted under UX Design 7 months ago on by
What Is UX Accessibility?

UX accessibility refers to the practice of ensuring that digital products, services, and environments are designed and developed in a way that allows individuals with disabilities to access, use, and interact with them effectively and equitably. Click her...

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Posted under UX Design 7 months ago on by
What Is Usability Testing In UX?

Usability testing is a crucial step in the user-centred design process, as it helps ensure that a product is intuitive, efficient, and satisfying for its intended users. Click here to learn more...

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Posted under UX Design 7 months ago on by
What Is A UX Designer?

A UX Designer is a professional who focuses on creating digital and physical products and services that provide a positive and seamless experience for users. Click here to learn more...

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Posted under UX Design 7 months ago on by
What Is UX Research?

What exactly is UX (User Experience) research? It's the meticulous process of understanding users' behaviours, needs, and desires. It's the cornerstone of creating products and services that function well and delight users. Click here to learn more...

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Posted under UX Design 7 months ago on by
How To Conduct Focus Groups For UX Research

UX focus groups are a valuable tool in the UX research toolkit, providing a qualitative understanding of user perspectives that complements quantitative methods like surveys and analytics. Click here to learn more...

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Posted under UX Design 7 months ago on by
What Is UX Design?

User experience design is a multidisciplinary field that focuses on creating products, services, or systems that provide meaningful and enjoyable experiences for users. Click here to learn more about UX design...

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