ITIL® Training | DevOps Training | Project Management Training | Consultancy

ITIL® Training Courses

As a leading UK provider of ITIL® training, we can offer a flexible public course schedule, as well as on-site training, e-learning, and blended learning solutions to help you fulfil your training needs.

Once you embark on your learning experience with Purple Griffon, our friendly, knowledgeable and dedicated account managers will guide you every step of the way, ensuring that the process is easy and straightforward.

While undertaking one of our public scheduled courses, you'll be taught by one of our veteran IT professionals who have all been accredited up to ITIL® Expert level. They have real world experience from which they can draw upon, making the adventure of learning with Purple Griffon invaluable.

We offer a wide selection of ITIL® training courses, from foundation level certifications, through to intermediate level, and up to ITIL® Expert (Managing Across the Lifecycle MALC), as well as some new additions such as the ITIL® Practitioner certification.

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Project Management Training Courses

Purple Griffon offer a wide selection of project management courses which will help enhance your skills as a project manager, from PRINCE2®, Agile and SCRUM, through to MSP®, APM, P3O® and MoP®.

Our project management courses are delivered by experienced project management professionals with years of real-world experience managing successful projects.

Our account managers have extensive product knowledge and will be able to advise you on the best project management training options available to you, based on your goals and requirements for progression and enhancement within your project management career.

For qualified PRINCE2® professionals looking to learn a more Agile approach to project management, we can offer the new PRINCE2® Agile Practitioner course which will help merge the skills and experience you've gained using the PRINCE2® methodology with Agile methodologies.

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My Top 10 Tips For A Service Delivery Manager

I think it is fair to state that it’s not a ‘one size fits all’ role. IT departments come in various shapes and forms, small, medium or large, and internal, shared and outward facing.

You may be a Service Delivery Manager who works in a Managed Service Provider environment and have external customers with whom you have a commercial relationship, you may even be embedded to some extent within their organisation.

Alternatively you may be a Service Delivery Manager with just one or more internal customers within the business of your own organisation.

Very Professional

Garry Jones - Procurement Manager, MOD

Purple Griffon recently delivered 2 service management courses for the MOD and we all found it to be a very positive experience. The Company is very professional, with extremely knowledgeable and experienced trainers, who have real world skills.

Rewarding

Matthew Slater - Service Delivery Manager, InTechnology

It was a beast of a course but very rewarding. Thanks for the assistance around the booking, the communication and customer service was excellent and much appreciated. I no longer have to hide behind my project management team and can say loud and proud I am a PRINCE2® practitioner!

Well Organised

Karolina Manka - Training Specialist, Accenture

The training was organised well, administrative help was quick and relevant which made the information gathering and training preparations fast & easy. The trainer was knowledgeable and experienced. We’ve received very good feedback.

I'd Definitely Use You Again

Tracy Iqbal - , MacRoberts

I passed! which I must admit was 100% down to your trainer Bob. He gave us enough stories and tips to get me through it and sometimes the stories sink in better than anything else. Thanks again, I'd definitely use your company again because of him.

Positive Feedback

Max Khalid - ITSM Specialist, London Programme for IT

Feedback from staff has been positive and your expertise has helped our organisation to effectively embed the ITIL® framework into our working processes and achieve key organisational goals. We look forward to continuing with rest of our ITIL® courses throughout the year.

Value For Money

Sarah Jamieson - Individual , Self-funded

I have self funded several courses with Purple Griffon over the last few years - and passed each one of my exams to gain ITIL® Expert accreditation. This wouldn't have been possible without the help and encouragement from my account manager Debbie and the extensive knowledge shared by my tutors Bob and Mike. Both of them have always been available to offer problem solutions long after the courses have finished - this sets Purple Griffon apart and makes them my first choice of training provider.

Consultancy

Purple Griffon offer a variety of consultancy services from IT Service Management (ITSM) Consultacy to implementing cloud technologies and improving your organisations information security.

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