What Is The ITIL Service Value System (SVS)?

As stakeholders demand greater transparency and accountability, the challenge for companies lies in quantifying their CSR efforts effectively. Click here to learn more...

From cost savings and risk management to brand enhancement and innovation, we will unravel how integrating sustainability into business strategies bolsters economic viability and fosters a positive societal and environmental impact.

The role of Cloud Management, integrating sophisticated tools and practices, is to provide a holistic oversight, enabling businesses to maximise the benefits of their cloud investments. Click here to learn more...

At its core, BRM is about understanding and managing the relationship between service providers (often IT) and their business partners, customers, or clients. Click here to learn more...

Infrastructure and Platform Management involves overseeing an organisation's technology infrastructure, including hardware, software, networking, and cloud-based platforms. Click here to learn more...

Individual's training preferences can vary greatly depending on if they are auditory, visual, or kinaesthetic. At Purple Griffon, we pride ourselves on creating engaging, interactive courses. Click here to learn more...

OCM in ITIL involves planning, executing, and monitoring the changes that occur during the implementation of IT services. Click here to learn more about Organisational Change Management...

Through this blog, we will delve into the intricacies of VSM, exploring its key processes, including current and future state mapping, and understanding its profound impact on operational efficiency. Click here to learn more...