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Please Note: Our ITIL® 4 Leader: Digital & IT Strategy (DITS) module includes 4 case study assignments that are evaluated and assessed during the session and a 30 multiple-choice examination that must be taken as part of the course. The passing score for the examination is 70% (21 out of 30). You must pass all the 4 case study assignments to be eligible for the examination.

The pace of evolution in the digital world has never been so fast and organisations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.

Our ITIL® 4 Leader: Digital & IT Strategy (DITS) online training package provides guidance on how the strategy should impact the design, delivery, and support of services throughout the service value chain of an organisation.

ITIL® 4 Leader: Digital & IT Strategy (DITS) Objectives:

  • The ITIL® 4 Leader: Digital & IT Strategy (DITS) module will help IT leaders and aspiring leaders build and implement effective IT and digital strategy that can tackle digital disruption and drive success.
  • The ITIL® 4 Leader: Digital & IT Strategy (DITS) module provides guidance on how strategy should impact the design, delivery, and support of services throughout the service value chain of an organisation.

Our ITIL® 4 Leader: Digital & IT Strategy (DITS) online training package comes with 180 days access to the online training portal. It will take you around 18 hours of studying to complete the training content.

Please Note: Our ITIL® 4 Leader: Digital & IT Strategy (DITS) module includes 4 case study assignments that are evaluated and assessed during the session and a 30 multiple-choice examination that must be taken as part of the course. The passing score for the examination is 70% (21 out of 30). You must pass all the 4 case study assignments to be eligible for the examination.

You must pass the practical assessment and the online examination to successfully achieve the ITIL® 4 Leader: Digital & IT Strategy (DITS) certification. You must hold the ITIL® Foundation and have completed the course before requesting the exam voucher.

Our ITIL® 4 Leader: Digital & IT Strategy (DITS) online training package is suitable for IT and Business Directors, Heads Of Department, aspiring C-Suite Professionals and other senior business leaders who want to strategically position an organisation against digital disruptors, craft a digital vision and build a robust digital strategy for long term growth.

Our ITIL® 4 Leader: Digital & IT Strategy (DITS) online training package includes the following:

  • Learning modules with interactive lessons.
  • High quality videos for each lesson.
  • Exam simulations with feedback.
  • Exercises, tasks and games to consolidate your learning.
  • ITIL® 4 Leader: Digital & IT Strategy (DITS) exam voucher. 

Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.

You must hold the ITIL® 4 Foundation certificate as a prerequisite and a minimum of three years of IT managerial experience, so we advise that you purchase access to our ITIL® 4 Foundation online training package.

It is recommended that you revise your ITIL® 4 Foundation level materials as it will help to reinforce your existing level of knowledge of ITIL® 4.

ITIL® 4 Leader: Digital & IT Strategy (DITS) Examination:

The multiple-choice question exam consists of 30 questions, each of which has four answer options. For each question, one option is correct and the other three are incorrect.

  • Materials Allowed: None

This is a ‘closed book’ exam. The ITIL® 4: Digital and IT Strategy publication and the ITIL® Practices Guidance documentation should be used for study, but are NOT permitted to be used in the exam.

  • Exam Duration: 60 Minutes

Candidates taking the exam in a language that is not their native or working language are allowed 25% extra time, i.e. 75 minutes in total.

  • Number Of Marks: 30 Marks

There are 30 questions, each worth 1 mark. There is no negative marking.

  • Pass Mark: 21 Marks

Candidates need to get 21 questions correct (70%) to pass the exam.

  • Level Of Thinking: Bloom’s levels 2 & 3

“Bloom’s level” describes the type of thinking needed to answer the question. For Bloom’s 2 questions, candidates need to show understanding of the concepts, methods and principles of DITS. For Bloom’s 3 questions, candidates need to demonstrate application of these concepts, methods and principles of DITS, as well as information from the related practices.

  • Question Types: Standard Classic, Negative, & List

The questions are all ‘multiple choice’. For the ‘standard classic’ questions, candidates have a question and four answer options. ‘Negative’ questions are ‘standard’ question in which the stem is negatively worded. For the ‘list’ questions, there is a list of four statements and candidates have to select two correct statements from the list.

Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.

Your Identification Document (ID):

On the day of your exam, your Proctor will verify your ID. You are responsible for ensuring the ID used to register and take your exam is valid and acceptable. On your exam day, if you do not present valid and acceptable ID, or the First/Middle Name(s) and Last Name of your ID do not exactly match the name you used to register for your exam, you will not be allowed to test and will not be entitled to a refund. You will, however, be able to re-book your exam following the standard exam booking process. Your ID must:

  • Be current and valid – ID containing dates that have expired are not allowed.
  • Be an original, not a photocopy.
  • Include a recognisable photo of you.
  • Match the information you gave when you booked your online exam.
  • Be a government-issued national/state/province identity card that is recognized by the country in which you are a citizen or permanent resident.
  • Contain your Birthdate/Year.
  • Contain your First/Middle Name(s) and Last Name in English (Latin) characters.

Please Note: Electronic IDs will not be accepted.

From 01 January 2023: All PeopleCert certifications will need to be renewed after three years. You can do this by retaking the examination before the renewal date, collecting professional development points via MyAXELOS or taking further certifications before the renewal date. If you make the decision to not renew your certification, you will not be removed from the Successful Candidate Register (SCR). You will remain on the Successful Candidate Register (SCR), however it will be flagged that your certification is not up to date.

Proctored Exam
ITIL® 4 Leader: Digital & IT Strategy (DITS) Certificate

Our ITIL® 4 Leader: Digital & IT Strategy (DITS) online training package also adds a new perspective to the ITIL® suite and elevates the discussion around ITIL® concepts to the very strategic level among companies and business leaders.

ITIL® 4 Leader: Digital & IT Strategy (DITS) Online FAQS

To obtain the ITIL® 4 Strategic Leader (SL) status, you need to complete the following two ITIL® 4 training courses and examinations: ITIL® 4 Strategist: Direct Plan & Improve (DPI) Online and ITIL® 4 Leader: Digital & IT Strategy (DITS) Online.

Absolutely! You can become certified with our ITIL® 4 Leader: Digital & IT Strategy (DITS) online training package for £1695 + VAT, which includes the formal proctored examination.

ITIL® 4 still has most of the core elements of ITIL® V3, and existing guidance will be recognisable in parts of ITIL® 4, however the are no direct like-for-like modules between the two existing ITIL® certification schemes.

ITIL® 4 certifications help you to compete in a complex market and ensure that you stay relevant. It will ensure that you understand widely-used concepts, terms, and practices to improve your organisation's growth.

Our ITIL® 4 Leader: Digital & IT Strategy (DITS) online training package includes 4 case study assignments that are evaluated and assessed during the session and a 30 multiple-choice examination that must be taken as part of the course. The passing score for the examination is 70% (21 out of 30). You must pass all the 4 case study assignments to be eligible for the examination.

You must pass the practical assessment and the online examination to successfully achieve the ITIL® 4 Leader: Digital & IT Strategy (DITS) certification. You must hold the ITIL® Foundation and have completed the course before requesting the exam voucher.

From 01 January 2023: All PeopleCert certifications will need to be renewed after three years. You can do this by retaking the examination before the renewal date, collecting professional development points via MyAXELOS or taking further certifications before the renewal date. If you make the decision to not renew your certification, you will not be removed from the Successful Candidate Register (SCR). You will remain on the Successful Candidate Register (SCR), however it will be flagged that your certification is not up to date.

The ITIL® 4 Leader: Digital & IT Strategy (DITS) proctored examination is a closed book examination with no notes. The ITIL® 4: Digital and IT Strategy publication and the ITIL® Practices Guidance documentation should be used for study, but are NOT permitted to be used in the exam.

The ITIL® 4 Leader: Digital & IT Strategy (DITS) exam can only be taken in English.

You must hold the ITIL® 4 Foundation certificate as a prerequisite and a minimum of three years of IT managerial experience.

Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.

If you are preparing to take, or are registered to take an online exam with live invigilation, please take the time to read the PeopleCert Identification Policy.

The ITIL® 4 Leader: Digital & IT Strategy (DITS) certification is governed and maintained by PeopleCert. PeopleCert delivers exams in more than 200 countries, in 25 languages, through its state-of-the-art assessment technology.

As Of 01 April 2023: Purple Griffon is now offering complimentary Take2 on all ITIL® 4 and PRINCE2® examinations. Take2 is one free exam resit should you fail on your first attempt at the examination.

ITIL® 4 certifications help you to compete in a complex market and ensure that you stay relevant. It will ensure that you understand widely-used concepts, terms, and practices to improve your organisation's growth.

Our ITIL® 4 Leader: Digital & IT Strategy (DITS) online training package is suitable for IT and Business Directors, Heads Of Department, aspiring C-Suite Professionals and other senior business leaders who want to strategically position an organisation against digital disruptors, craft a digital vision and build a robust digital strategy for long term growth.

After you have completed the ITIL® 4 Leader: Digital & IT Strategy (DITS) module, you can also take the ITIL® 4 Strategist: Direct, Plan & Improve (DPI) online training package and examination to reach ITIL® 4 Strategic Leader (SL) status.

You will have access to our ITIL® 4 Leader: Digital & IT Strategy (DITS) online training course for 180 days from first-login to our training portal. If you would like your access to be extended, there might be some costs involved.

IT Service Management (ITSM) refers to the activities involved in implementing, managing, and delivering the lifecycle of IT services. ITSM is used to make sure the right mix of people, processes, and technology is in place to provide business value. IT Service Management doesn't just help with solving day-to-day issues. It can increase value and cost efficiency and reduce the impact of incidents on the business. IT Service Management is the art of making businesses run.

ITIL® is used by millions of professionals all around the World, and ITIL® has been adopted by thousands of organisations, such as NASA, Microsoft, and HSBC. ITIL® is a set of practices, which focus on aligning IT services with the needs of the business. ITIL® provides comprehensive and practice guidance to establish a service management system. The ITIL® Framework will help businesses and professionals get optimal value from IT and digital services. The main focus of ITIL® is to maximise value to customers by aligning IT resources with business needs.

ITIL® 4 is the latest version of the ITIL® Framework, which was released in February 2019. ITIL® 4 is highly value-centric and focuses on bringing different stakeholders in the organisation together to create value for the customer. With new frameworks growing in popularity, such as SIAM™ and VeriSM™, the previous version of ITIL® (ITIL® V3) had to step up its game and improve the way it dealt with challenges brought on by digital disruption. ITIL® 4, the current version of ITIL®, takes all of the best parts from ITIL® V3 and creates a framework that focuses on delivering tailor-made solutions for organisations through "practices" instead of "processes." Also, Agile, DevOps, and Digital Transformation all play a role in the new ITIL® 4 Framework. The key elements of ITIL® 4 are the four dimensions, the guiding principles, the move from processes (ITIL® V3) to practices (ITIL® 4), and the service value system.

Why Choose Us?

Become Certified At Your Own Pace

Our online training courses come with 90, 180 or 365 days access and there is the option to extend your access for an additional charge.

Track Your Own Learning Progress

You can keep track of your own progression throughout your online training course and ensure continuous improvement.

Hands-On Support & Training Advice

Our Training Experts are always on hand to help you with any questions which may arise on your learning journey.

Learn From Your Mobile Device

Our online training courses be viewed on your mobile device or iPad; with internet access, you can learn on the go or on your lunch break.