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Please Note: You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates
If you purchase this ITIL® 4 Managing Professional (MP) package, you will save £1185.
It's a much more cost-efficient way to reach ITIL® 4 Managing Professional (MP) status compared to purchasing each training module separately.
Our ITIL® 4 Managing Professional (MP) package is a stream of four modules that are part of ITIL® 4, the next evolution of ITIL®:
The syllabus of the ITIL® 4 Managing Professional (MP) training courses can be found below:
Our ITIL® 4 Managing Professional (MP) package is aimed at IT practitioners working within technology and digital teams across businesses.
Our ITIL® 4 Managing Professional (MP) package includes the following materials:
The ITIL® 4 Foundation certificate is the prerequisite for our ITIL® 4 Managing Professional (MP) package.
It is advised that you revise your ITIL® 4 Foundation level materials as it will help to reinforce your existing level of knowledge of ITIL® 4.
ITIL® 4 Managing Professional (MP) Examination:
There is no single ITIL® 4 Managing Professional (MP) examination. Find the examination details specified in each of the four training course modules:
Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.
Your Identification Document (ID):
On the day of your exam, your Proctor will verify your ID. You are responsible for ensuring the ID used to register and take your exam is valid and acceptable. On your exam day, if you do not present valid and acceptable ID, or the First/Middle Name(s) and Last Name of your ID do not exactly match the name you used to register for your exam, you will not be allowed to test and will not be entitled to a refund. You will, however, be able to re-book your exam following the standard exam booking process. Your ID must:
Please Note: Electronic IDs will not be accepted.
From 01 January 2023: All PeopleCert certifications will need to be renewed after three years. You can do this by retaking the examination before the renewal date, collecting professional development points via MyAXELOS or taking further certifications before the renewal date. If you make the decision to not renew your certification, you will not be removed from the Successful Candidate Register (SCR). You will remain on the Successful Candidate Register (SCR), however it will be flagged that your certification is not up to date.
ITIL® 4 Strategic Leader (SL) recognises the value of ITIL®, not just for IT operations, but for all digitally enabled services. Becoming an ITIL® 4 Strategic Leader (SL) demonstrates that you have a clear understanding of how IT influences and shapes business strategy.
ITIL® 4 Strategic Leader (SL) designation consists of two modules:
To become an ITIL® 4 Strategic Leader (SL), you must complete all modules in the designation, with ITIL® 4 Strategist Direct Plan & Improve (DPI) is a universal module for both designations.
Our ITIL® 4 Managing Professional (MP) package provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows
Joining Instructions for Purple Griffon training courses are sent the week before the course start date. First, your Account Manager will email to confirm your booking with you. Both, the materials and exam voucher will be emailed to you the week before the training course. Finally, the tutor will send the invitation to you directly and this will be via the MS Teams or Zoom platform.
ITIL® 4 Managing Professional (MP) is a stream of four modules from the ITIL® 4 certification scheme: ITIL® 4 Specialist Create, Deliver & Support (CDS), ITIL® 4 Specialist Drive Stakeholder Value (DSV), ITIL® 4 Specialist High Velocity IT (HVIT) and ITIL® 4 Strategist Direct Plan & Improve (DPI).
Our ITIL® 4 Managing Professional (MP) package includes the following four three-day ITIL® 4 training courses and examinations: ITIL® 4 Specialist Create, Deliver & Support (CDS), ITIL® 4 Specialist Drive Stakeholder Value (DSV), ITIL® 4 Specialist High Velocity IT (HVIT) and ITIL® 4 Strategist Direct Plan & Improve (DPI). You must hold the ITIL® 4 Foundation as a prerequisite. If you purchase the ITIL® 4 Managing Professional (MP) package, you will save £1185. It's a much more cost-efficient way to reach ITIL® 4 Managing Professional (MP) status compared to purchasing each training module separately.
In order to complete the ITIL® 4 Managing Professional (MP) package, it will take a total of twelve days, however each individual module is delivered over three days. You will have the opportunity to select the training course dates for each individual module to suit your schedule.
If you want to book our ITIL® 4 Managing Professional (MP) package, you can now learn and spread the cost over 12 months. We have partnered with Knoma to help you become certified with us, without paying any fees upfront. To start the Knoma application process, click the Knoma button on this ITIL® 4 Managing Professional (MP) course page and pay later with no interest. Apply in minutes. Most people get a decision instantly, though it could take up to 48 hours. Knoma only conducts soft credit and identity checks, so being declined will not affect your credit score.
The ITIL® 4 Foundation certificate is the prerequisite for the ITIL® 4 Managing Professional (MP) package.
Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.
If you are preparing to take, or are registered to take an online exam with live invigilation, please take the time to read the PeopleCert Identification Policy.
The ITIL® 4 Managing Professional (MP) certification is governed and maintained by PeopleCert. PeopleCert delivers exams in more than 200 countries, in 25 languages, through its state-of-the-art assessment technology.
As Of 01 April 2023: Purple Griffon is now offering complimentary Take2 on all ITIL® 4 and PRINCE2® examinations. Take2 is one free exam resit should you fail on your first attempt at the examination.
Our ITIL® 4 Managing Professional (MP) package is perfect for IT practitioners working within technology and digital teams across businesses.
ITIL® 4 Managing Professional (MP) is the equivalent of the ITIL® V3 Expert. To reach ITIL® 4 Managing Professional (MP) status, you must successfully complete the following four modules: ITIL® 4 Specialist Create, Deliver & Support (CDS), ITIL® 4 Specialist Drive Stakeholder Value (DSV), ITIL® 4 Specialist High Velocity IT (HVIT) and ITIL® 4 Strategist Direct Plan & Improve (DPI).
After you have completed the whole ITIL® 4 Managing Professional (MP) package, the next step you can take is the ITIL® 4 Leader Digital & IT Strategy (DITS) certification training course, which will accredit you as ITIL® 4 Strategic Leader (SL).
IT Service Management (ITSM) refers to the activities involved in implementing, managing, and delivering the lifecycle of IT services. ITSM is used to make sure the right mix of people, processes, and technology is in place to provide business value. IT Service Management doesn't just help with solving day-to-day issues. It can increase value and cost efficiency and reduce the impact of incidents on the business. IT Service Management is the art of making businesses run.
ITIL® is used by millions of professionals all around the World, and ITIL® has been adopted by thousands of organisations, such as NASA, Microsoft, and HSBC. ITIL® is a set of practices, which focus on aligning IT services with the needs of the business. ITIL® provides comprehensive and practice guidance to establish a service management system. The ITIL® Framework will help businesses and professionals get optimal value from IT and digital services. The main focus of ITIL® is to maximise value to customers by aligning IT resources with business needs.
ITIL® 4 is the latest version of the ITIL® Framework, which was released in February 2019. ITIL® 4 is highly value-centric and focuses on bringing different stakeholders in the organisation together to create value for the customer. With new frameworks growing in popularity, such as SIAM™ and VeriSM™, the previous version of ITIL® (ITIL® V3) had to step up its game and improve the way it dealt with challenges brought on by digital disruption. ITIL® 4, the current version of ITIL®, takes all of the best parts from ITIL® V3 and creates a framework that focuses on delivering tailor-made solutions for organisations through "practices" instead of "processes." Also, Agile, DevOps, and Digital Transformation all play a role in the new ITIL® 4 Framework. The key elements of ITIL® 4 are the four dimensions, the guiding principles, the move from processes (ITIL® V3) to practices (ITIL® 4), and the service value system.
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All of our trainers have achieved exceptionally high delegate pass rates for accredited examinations for all our courses. We also offer complimentary pre and post-course support for any questions you may have.
We try and be as flexible as we can and accommodate your needs. We can swap delegates at any time with no charge. We can also create bespoke content should this be required.
We specialise in IT Service and Project Management. All of our Trainers and Consultants have considerable years of hands-on experience in IT Service / Project Management, working across a wide number of industry sectors.
Our training, sales and admin staff are all professional, helpful, friendly and approachable. We believe in providing excellent customer service. You will always have a dedicated friendly Account Manager
