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Please Note: Full payment is required before you are granted access to our online training courses. After your order has been processed (up to 48 hours), you will receive an email containing the access URL, username and password. The duration of your access starts on the day your order is processed, so we encourage you to work through your online training course with this in mind.
Our ITIL® 4 Strategist Direct, Plan & Improve (DPI) training course provide ITIL® Practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility.
The ITIL® 4 Strategist Direct, Plan & Improve (DPI) certificate is a prerequisite for the ITIL® 4 Managing Professional (MP) and ITIL® 4 Strategic Leader (SL) designations.
Our ITIL® 4 Strategist Direct, Plan & Improve (DPI) online training course will cover the following topics:
Module 1: DPI Key Concepts
Module 2 – DPI Scope, Key Principles and Methods
Module 3 – The Role of Governance, Risk, and Compliance
Module 4 – Focus on Improvement
Module 5 – Focus on Organisational Change Management
Module 6 – DPI, Measurement and Reporting
Module 7: DPI, Value Streams and Practices
Module 8 – Course Recap and Exam Preparation
Our ITIL® 4 Strategist Direct, Plan & Improve (DPI) online training course is suitable for:
Our ITIL® 4 Strategist Direct, Plan & Improve (DPI) online training course includes the following:
Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.
You must hold the ITIL® 4 Foundation certificate as a prerequisite, so we advise that you purchase access to our ITIL® 4 Foundation Online training course.
It is recommended that you revise your ITIL® 4 Foundation level materials as it will help to reinforce your existing level of knowledge of ITIL® 4.
ITIL® 4 Strategist Direct, Plan & Improve (DPI) Examination:
The ITIL® 4 Strategist Direct, Plan & Improve (DPI) examination will comprise of:
Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.
Your Identification Document (ID):
On the day of your exam, your Proctor will verify your ID. You are responsible for ensuring the ID used to register and take your exam is valid and acceptable. On your exam day, if you do not present valid and acceptable ID, or the First/Middle Name(s) and Last Name of your ID do not exactly match the name you used to register for your exam, you will not be allowed to test and will not be entitled to a refund. You will, however, be able to re-book your exam following the standard exam booking process. Your ID must:
Please Note: Electronic IDs will not be accepted.
From 01 January 2023: All PeopleCert certifications will need to be renewed after three years. You can do this by retaking the examination before the renewal date, collecting professional development points via MyAXELOS or taking further certifications before the renewal date. If you make the decision to not renew your certification, you will not be removed from the Successful Candidate Register (SCR). You will remain on the Successful Candidate Register (SCR), however it will be flagged that your certification is not up to date.
Our ITIL® 4 Strategist Direct, Plan & Improve (DPI) training course is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements.
To obtain the ITIL® 4 Managing Professional (MP) certification, you need to complete the following four ITIL® 4 training courses and examinations: ITIL® 4 Specialist Create, Deliver & Support (CDS) Online, ITIL® 4 Specialist Drive Stakeholder Value (DSV) Online, ITIL® 4 Specialist High Velocity IT (HVIT) Online and ITIL® 4 Strategist Direct, Plan & Improve (DPI) Online.
To obtain the ITIL® 4 Strategic Leader (SL) certification, you need to complete the following two ITIL® 4 training courses and examinations: ITIL® 4 Strategist Direct, Plan & Improve (DPI) Online and ITIL® 4 Leader Digital & IT Strategy (DITS).
Absolutely! You can become certified with our ITIL® 4 Strategist Direct, Plan & Improve (DPI) online training course for £786 + VAT, which includes the formal proctored examination.
ITIL® 4 still has most of the core elements of ITIL® V3, and existing guidance will be recognisable in parts of ITIL® 4, however the are no direct like-for-like modules between the two existing ITIL® certification schemes.
ITIL® 4 certifications help you to compete in a complex market and ensure that you stay relevant. It will ensure that you understand widely-used concepts, terms, and practices to improve your organisation's growth.
The ITIL® 4 Strategist Direct, Plan & Improve (DPI) proctored examination is taken over ninety minutes and comprises of forty multiple-choice questions. In order to get your ITIL® 4 Strategist Direct, Plan & Improve (DPI) certificate, you must score 70% or 28/40 to pass the exam. With Purple Griffon, sitting your ITIL® 4 Strategist Direct, Plan & Improve (DPI) exam is now easier than ever.
From 01 January 2023: All PeopleCert certifications will need to be renewed after three years. You can do this by retaking the examination before the renewal date, collecting professional development points via MyAXELOS or taking further certifications before the renewal date. If you make the decision to not renew your certification, you will not be removed from the Successful Candidate Register (SCR). You will remain on the Successful Candidate Register (SCR), however it will be flagged that your certification is not up to date.
The ITIL® 4 Strategist Direct, Plan & Improve (DPI) proctored examination is a closed book examination with no notes.
The ITIL® 4 Strategist Direct, Plan & Improve (DPI) exam can be taken in English, Chinese, French, German and Spanish.
Our ITIL® 4 Strategist Direct, Plan & Improve (DPI) online training course covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organisation's advantage. It will provide ITIL® Practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.
To be awarded the ITIL® 4 Strategist Direct, Plan & Improve (DPI) certification, you must complete ITIL® 4 Strategist Direct, Plan & Improve (DPI) certification training, and when you feel comfortable, take the ITIL® 4 Strategist Direct, Plan & Improve (DPI) proctored exam. If you score 70% or 28/40 correct answers in the exam, then you will receive your ITIL® 4 Strategist Direct, Plan & Improve (DPI) certificate.
The ITIL® 4 Foundation certificate is the prerequisite for the ITIL® 4 Strategist Direct, Plan & Improve (DPI) training course.
Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.
If you are preparing to take, or are registered to take an online exam with live invigilation, please take the time to read the PeopleCert Identification Policy.
The ITIL® 4 Strategist Direct, Plan & Improve (DPI) certification is governed and maintained by PeopleCert. PeopleCert delivers exams in more than 200 countries, in 25 languages, through its state-of-the-art assessment technology.
As Of 01 April 2023: Purple Griffon is now offering complimentary Take2 on all ITIL® 4 and PRINCE2® examinations. Take2 is one free exam resit should you fail on your first attempt at the examination.
ITIL® 4 certifications help you to compete in a complex market and ensure that you stay relevant. It will ensure that you understand widely-used concepts, terms, and practices to improve your organisation's growth.
Our ITIL® 4 Strategist Direct, Plan & Improve (DPI) training course is suitable for professionals continuing their ITIL® 4 certification journey after ITIL® 4 Foundation.
After you have completed the ITIL® 4 Strategist Direct, Plan & Improve (DPI) module, you can move towards ITIL® 4 Managing Professional (MP) or ITIL® 4 Strategic Leader (SL) status and take the associated training courses and examinations.
You will have access to our ITIL® 4 Strategist Direct, Plan & Improve (DPI) online training course for 180 days from first-login to our training portal. If you would like your access to be extended, there might be some costs involved.
IT Service Management (ITSM) refers to the activities involved in implementing, managing, and delivering the lifecycle of IT services. ITSM is used to make sure the right mix of people, processes, and technology is in place to provide business value. IT Service Management doesn't just help with solving day-to-day issues. It can increase value and cost efficiency and reduce the impact of incidents on the business. IT Service Management is the art of making businesses run.
ITIL® is used by millions of professionals all around the World, and ITIL® has been adopted by thousands of organisations, such as NASA, Microsoft, and HSBC. ITIL® is a set of practices, which focus on aligning IT services with the needs of the business. ITIL® provides comprehensive and practice guidance to establish a service management system. The ITIL® Framework will help businesses and professionals get optimal value from IT and digital services. The main focus of ITIL® is to maximise value to customers by aligning IT resources with business needs.
ITIL® 4 is the latest version of the ITIL® Framework, which was released in February 2019. ITIL® 4 is highly value-centric and focuses on bringing different stakeholders in the organisation together to create value for the customer. With new frameworks growing in popularity, such as SIAM™ and VeriSM™, the previous version of ITIL® (ITIL® V3) had to step up its game and improve the way it dealt with challenges brought on by digital disruption. ITIL® 4, the current version of ITIL®, takes all of the best parts from ITIL® V3 and creates a framework that focuses on delivering tailor-made solutions for organisations through "practices" instead of "processes." Also, Agile, DevOps, and Digital Transformation all play a role in the new ITIL® 4 Framework. The key elements of ITIL® 4 are the four dimensions, the guiding principles, the move from processes (ITIL® V3) to practices (ITIL® 4), and the service value system.
Our online training courses come with 90, 180 or 365 days access and there is the option to extend your access for an additional charge.
You can keep track of your own progression throughout your online training course and ensure continuous improvement.
Our Training Experts are always on hand to help you with any questions which may arise on your learning journey.
Our online training courses be viewed on your mobile device or iPad; with internet access, you can learn on the go or on your lunch break.
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