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Our ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) training course will help you to:

  • Understand how to use the ITIL guiding principles to deliver value by creating sustainable digitally enabled products and services
  • Effectively address VUCA challenges through sustainable strategies, procurement, products and practices.
  • Obtain a practical grounding in the key principles of sustainability
  • Conduct a full cost benefit analysis identifying potential risks and opportunities using best practice guidance.

Our ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) training course will cover the following topics:

1. Understand the key concepts of sustainability
1.1 Describe the benefits of sustainability for an organisation
1.2 Describe the key concepts of sustainability:
a) Sustainability
b) Supply chain (upstream), operations (in-house), end-of-use (downstream)
1.3 Explain the purpose of the UN sustainable development goals and their role in an organisation’s sustainability
1.4 Explain the purpose of the UN global compact principles and their role in organisations’ sustainability
1.5 Describe the triple bottom line model and the scope of each of the three pillars
1.6 Describe the concept of externalities
1.7 Describe the key challenges of sustainability:
a) Growing human population
b) Waste management
c) Greenhouse gas emission
d) Digital poverty
e) Digital carbon footprint
1.8 Describe the key sustainability solutions:
a) Corporate social responsibility
b) Responsible sourcing
c) Sustainable consumption and production
d) Circular economy
2. Understand the value, benefits, costs, and risks of sustainability
2.1 Describe the purpose of a materiality assessment
2.2 Describe the key sources of organisational sustainability risks
2.3 Describe the key organisation-level stakeholder groups and their expectations
2.4 Describe the key types and sources of sustainability standards and regulations
2.5 Explain the role of services and the service economy in sustainability
2.6 Explain the recommendations for sustainability Return on Investment (ROI)/Value on Investment (VOI)
3. Understand how digital and information technology support sustainability
3.1 Explain the role of digital technology in sustainability
3.2 Describe how digital technology impacts sustainability
3.3 Explain how sustainable business models are supported by digital/IT
4. Know how to plan sustainability for an organisation
4.1 Explain the role of sustainability in an organisation’s vision
4.2 Describe the key due diligence considerations for sustainability
4.3 Explain the key concerns of achieving sustainability in a volatile, uncertain, and complex environment:
a) Principles-based approach vs procedures-based approach vs model-based approach
b) Clear, complicated, complex, and chaotic systems
4.4 Describe the three dimensions (aspects) of strategic planning:
a) Sustainability business model
b) Sustainable products and services
c) organisational ecosystem
4.5 Describe the key elements of an organisational sustainability strategy
4.6 Describe the key elements of sustainability culture
4.7 Know how to address sustainability in an organisation’s vision
4.8 Know how to perform a materiality assessment
4.9 Know how to create and use a stakeholder map
4.10 Know how to perform a sustainability risk assessment
5. Understand how organisational sustainability is assessed, maintained, and improved
5.1 Describe the key concepts of measurement and reporting - Key Performance Indicators (KPIs)
5.2 Explain how the following support sustainability:
a) Innovations
b) Communication and collaboration
c) Audits
d) Governance
5.3 Explain how the following ITIL practices support sustainability:
a) organisational change management
b) Workforce and talent management
c) Strategy management
d) Software development and management
e) Supplier management
f) Knowledge management
g) Project management
h) Infrastructure and platform management

Our ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) training course will allow you to learn about ITIL® concepts, develop an understanding of relevant ITIL® 4 guidance and enable career development opportunities in Sustainability in Digital and IT.

Our ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) training course is suitable for:

  • C-Suite Executives
  • IT Strategists
  • Digital Strategists
  • Service Strategists
  • Sustainability Strategists
  • Service Designers
  • Architects
  • Developers
  • Service Management Professionals

Our ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) training course includes the following materials:

  • Pre-reading
  • A Full Course Manual
  • Quizzes
  • Exercises

There are no entry-level requirements for our ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) training course.

The relevant key concepts from the ITIL® 4 Framework will be covered as part of the module, making it accessible to anyone interested in gaining critical skills in this area.

There is no recommended reading associated with our ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) training course.

ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) Examination:

  • 35 Questions
  • Multiple-Choice
  • 60 Minute Duration
  • Closed Book
  • Four Practical Assignments

Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.

Your Identification Document (ID):

On the day of your exam, your Proctor will verify your ID. You are responsible for ensuring the ID used to register and take your exam is valid and acceptable. On your exam day, if you do not present valid and acceptable ID, or the First/Middle Name(s) and Last Name of your ID do not exactly match the name you used to register for your exam, you will not be allowed to test and will not be entitled to a refund. You will, however, be able to re-book your exam following the standard exam booking process. Your ID must:

  • Be current and valid – ID containing dates that have expired are not allowed.
  • Be an original, not a photocopy.
  • Include a recognisable photo of you.
  • Match the information you gave when you booked your online exam.
  • Be a government-issued national/state/province identity card that is recognized by the country in which you are a citizen or permanent resident.
  • Contain your Birthdate/Year.
  • Contain your First/Middle Name(s) and Last Name in English (Latin) characters.

Please Note: Electronic IDs will not be accepted.

From 01 January 2023: All PeopleCert / AXELOS certifications will need to be renewed after three years. You can do this by retaking the examination before the renewal date, collecting professional development points via MyAXELOS or taking further certifications before the renewal date. Previous certification holders will be given a grace period of six months to renew their certification, after which time they will be removed from the Successful Candidate Register (SCR).

Proctored Exam
ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) Certificate

The ITIL® 4 Extension Modules are the latest additions to the ITIL® 4 Framework:

Using the ITIL® 4 Framework, this module provides vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions.

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  • Spread the cost of your training course
  • Choose a flexible repayment schedule up to 12 months
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  • Must be a UK resident
  • Must be 18+ years old
  • Must have a UK bank account

Please Note: All training courses purchased with Knoma will be at full RRP and no discounts can be applied.

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FAQS

Joining Instructions for Purple Griffon training courses are sent the week before the course start date. First, your Account Manager will email to confirm your booking with you. Both, the materials and exam voucher will be emailed to you the week before the training course. Finally, the tutor will send the invitation to you directly and this will be via the MS Teams or Zoom platform.

The ITIL® 4 Extension Modules are the latest additions to the ITIL® 4 Framework. The ITIL® 4 Extension Modules extend the main ITIL® 4 framework and provide organisations with the guidance to address and harness the challenges and opportunities presented by emerging technologies and themes that impact their operations. The first two modules are now available: ITIL® 4 Specialist Acquiring & Managing Cloud Services (AMCS) and ITIL® 4 Specialist Sustainability In Digital & IT (SDIT).

Our ITIL® 4 Specialist Sustainability In Digital & IT training course is delivered over four days.

Our four-day ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) training course is usually delivered from 09:00 to 17:00 (UK Time).

If you are attending our four-day ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) virtual training course, our expert tutors have years of experience in IT Service Management (ITSM) and will teach you everything you need to know to pass the ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) exam. You will also be provided with ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) sample papers for you to work through before your proctored exam.

The ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) proctored examination is taken over ninety minutes and comprises of forty multiple-choice questions. In order to get your ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) certificate, you must score 70% or 28/40 to pass the exam. With Purple Griffon, sitting your ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) exam is now easier than ever.

From 01 January 2023: All PeopleCert / AXELOS certifications will need to be renewed after three years. You can do this by retaking the examination before the renewal date, collecting professional development points via MyAXELOS or taking further certifications before the renewal date. Previous certification holders will be given a grace period of six months to renew their certification, after which time they will be removed from the Successful Candidate Register (SCR).

The ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) proctored examination is a closed book examination with no notes.

The ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) exam can only be taken in English at present.

Our ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) training course explores how service organisations may address sustainability challenges in relation to their digital and IT strategies, tactics, and operations, focusing on ITIL®’s Service Value Chain and ITIL® practices.

To be awarded the ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) certification, you must complete ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) certification training, and when you feel comfortable, take the ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) proctored exam. If you score 70% or 28/40 correct answers in the exam, then you will receive your ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) certificate.

If you want to become ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) certified, you can now learn and spread the cost over 12 months. We have partnered with Knoma to help you become certified with us, without paying any fees upfront. To start the Knoma application process, click the Knoma button on this ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) course page and pay later with no interest. Apply in minutes. Most people get a decision instantly, though it could take up to 48 hours. Knoma only conducts soft credit and identity checks, so being declined will not affect your credit score.

There are no formal entry requirements for the ITIL® 4 Extension Modules. The relevant key concepts from the ITIL® 4 Framework will be covered as part of each module, making it accessible to anyone interested in gaining critical skills in these areas.

Read the PeopleCert Official Guidance for Windows Devices and MacOS Devices for a step-by-step guide on how to take your online proctored examination.

If you are preparing to take, or are registered to take an online exam with live invigilation, please take the time to read the PeopleCert Identification Policy.

The ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) certification is governed and maintained by PeopleCert. PeopleCert delivers exams in more than 200 countries, in 25 languages, through its state-of-the-art assessment technology.

The cost to re-sit your ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) exam is £295 + VAT - it does not include another copy of the official core guidance as you should still have it from your original exam. The Take2 re-sit exam option is also available for £50 + VAT, which allows you to retake an unsuccessful exam at a fixed, attractive rate, for a fraction of the cost. The Take2 re-sit exam option must be added at the point of booking your training course and / or exam, and if you would like to use this option, you must confirm this with your Account Manager. Please click here to find out more information about the PeopleCert Take2 re-sit exam option.

ITIL® 4 certifications help you to compete in a complex market and ensure that you stay relevant. It will ensure that you understand widely-used concepts, terms, and practices to improve your organisation's growth.

The ITIL® 4 Extension Modules will allow individuals to learn about ITIL® concepts, develop an understanding of relevant ITIL® 4 guidance and enable career development opportunities in Cloud Services and Sustainability in Digital and IT.

If you are not ITIL® 4 Foundation certified, it's the starting point in your ITIL® 4 certification journey and is the prerequisite for the ITIL® 4 Managing Professional (MP) and ITIL® 4 Strategic Leader (SL) training courses. Our three-day ITIL® 4 Foundation certification training course is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organisation embrace the new service management culture.

IT Service Management (ITSM) refers to the activities involved in implementing, managing, and delivering the lifecycle of IT services. ITSM is used to make sure the right mix of people, processes, and technology is in place to provide business value. IT Service Management doesn't just help with solving day-to-day issues. It can increase value and cost efficiency and reduce the impact of incidents on the business. IT Service Management is the art of making businesses run.

ITIL® is used by millions of professionals all around the World, and ITIL® has been adopted by thousands of organisations, such as NASA, Microsoft, and HSBC. ITIL® is a set of practices, which focus on aligning IT services with the needs of the business. ITIL® provides comprehensive and practice guidance to establish a service management system. The ITIL® Framework will help businesses and professionals get optimal value from IT and digital services. The main focus of ITIL® is to maximise value to customers by aligning IT resources with business needs.

ITIL® 4 is the latest version of the ITIL® Framework, which was released in February 2019. ITIL® 4 is highly value-centric and focuses on bringing different stakeholders in the organisation together to create value for the customer. With new frameworks growing in popularity, such as SIAM™ and VeriSM™, the previous version of ITIL® (ITIL® V3) had to step up its game and improve the way it dealt with challenges brought on by digital disruption. ITIL® 4, the current version of ITIL®, takes all of the best parts from ITIL® V3 and creates a framework that focuses on delivering tailor-made solutions for organisations through "practices" instead of "processes." Also, Agile, DevOps, and Digital Transformation all play a role in the new ITIL® 4 Framework. The key elements of ITIL® 4 are the four dimensions, the guiding principles, the move from processes (ITIL® V3) to practices (ITIL® 4), and the service value system.

INFORMATION

ITIL® 4 Specialist Sustainability In Digital & IT (SDIT) Course Dates

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Why Choose Us?

We Are Here To Help You Pass

All of our trainers have achieved exceptionally high delegate pass rates for accredited examinations for all our courses. We also offer complimentary pre and post-course support for any questions you may have.

We Are Flexible

We try and be as flexible as we can and accommodate your needs. We can swap delegates at any time with no charge. We can also create bespoke content should this be required.

We Are The Specialists

We specialise in IT Service and Project Management. All of our Trainers and Consultants have considerable years of hands-on experience in IT Service / Project Management, working across a wide number of industry sectors.

We Are Professionals

Our training, sales and admin staff are all professional, helpful, friendly and approachable. We believe in providing excellent customer service. You will always have a dedicated friendly Account Manager