Live Chat
Contact UsPlease Note: You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates
DURATION
TYPE
PRICING
Please Note: You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates
Our Certified Agile Service Manager (CASM) training course cross-pollinates Agile and ITSM practices to support end-to-end Agile Service Management by scaling to a “just enough” process leading to improved flow of work and time to value.
The learning objectives for Certified Agile Service Manager (CASM) include an understanding of:
The syllabus for our Certified Agile Service Manager (CASM) training course is below:
Our Certified Agile Service Manager (CASM) training course will be most beneficial to those:
Our Certified Agile Service Manager (CASM) training course includes the following:
Some familiarity with IT Service Management (ITSM) processes and Scrum is recommended.
You will be provided with 'The Agile Service Management Guide' and 'the Scrum Guide' (pre-class resources)
You will be sent an email from our partner 'Nimble' which will allow you to:
Please ensure that the pre-reading does not get trapped in your SPAM filter as it comes directly from [email protected]
Certified Agile Service Manager (CASM) Examination:
Successfully passing (65%) the 60-minute examination, consisting of 40 multiple-choice questions, leads to the Certified Agile Service Manager (CASM) certificate.
The certification is governed, administered and maintained by the DevOps Institute.
Once you have gained the Certified Agile Service Manager (CASM) certification, you might decide to take our more advanced ITIL® 4 certifications.
ITIL® is the most widely recognised framework for IT-enabled services in the world. It supports organisations and individuals to gain optimal value from IT and digital services. It helps define the direction of the service provider with a clear capability model and aligns them to the business strategy and customer needs.
Our three-day ITIL® 4 Foundation training course is the starting point in your ITIL® 4 certification journey and is the prerequisite for the ITIL® 4 Managing Professional (MP) and ITIL® 4 Strategic Leader (SL) training courses.
Our ITIL® 4 Foundation training course is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organisation embrace the new service management culture.
IT Service Management (ITSM) focuses on ensuring IT services deliver value by understanding and optimising their end-to-end value streams.
Agile Service Management helps IT to meet customer requirements faster, improve the collaboration between Dev and Ops, overcome constraints in process workflows by taking an iterative approach to process engineering that will improve the velocity of process improvement teams to get more done.
Please Note: All training courses purchased with Knoma will be at full RRP and no discounts can be applied.
Visit our Terms & Conditions page to learn how to cancel, get a refund or withdraw from your Knoma credit agreement.
Use this quick Eligibility Checker to see your likelihood of being approved for a loan with Knoma, without any damage to your credit score.
Joining Instructions for Purple Griffon training courses are sent the week before the course start date. First, your Account Manager will email to confirm your booking with you. Both, the materials and exam voucher will be emailed to you the week before the training course. Finally, the tutor will send the invitation to you directly and this will be via the MS Teams or Zoom platform.
Our Certified Agile Service Manager (CASM) training course is delivered over two days.
INFORMATION
Now only £995995 + VAT
Now only £995995 + VAT
All of our trainers have achieved exceptionally high delegate pass rates for accredited examinations for all our courses. We also offer complimentary pre and post-course support for any questions you may have.
We try and be as flexible as we can and accommodate your needs. We can swap delegates at any time with no charge. We can also create bespoke content should this be required.
We specialise in IT Service and Project Management. All of our Trainers and Consultants have considerable years of hands-on experience in IT Service / Project Management, working across a wide number of industry sectors.
Our training, sales and admin staff are all professional, helpful, friendly and approachable. We believe in providing excellent customer service. You will always have a dedicated friendly Account Manager
