Emotional Intelligence: Achieving Leadership Success

Emotional Intelligence: Achieving Leadership Success training course covers the following Modules:

Module 1: The Basics of Emotional Intelligence

Establishing a common definition of EQ

• EQ - a measure of one's emotional intelligence
• Exploring intelligence as a multi-dimensional model

The benefits of EQ in the workplace

• Completing the EQ Appraisal
• Assessing your individual EQ baseline
• Applying EQ to become a more authentic leader

Module 2: Self-Awareness: The Key to Emotional Intelligence

Expanding self-awareness

• Balancing your brain's internal Advisors: Emotional, Rational, Intuitive, and Instinctual
• The impact of head, heart, and guts on behaviour
• 10 self-awareness strategies

The value of the EQ Competency Model

• Evaluating a proven emotional competency model
• The core competencies: self-awareness, self-management, social awareness, and relationship management

Appraising and interpreting your EQ

• Outlining your personal profile
• Determining your strengths and areas for development

Module 3: The Competent Self-Manager

Recognising and affirming your emotions

• Benefiting from being honest and open with yourself
• Expanding your behavioural repertoire for personal effectiveness
• Emphasising the importance of personal congruency
• Increasing the range of your emotional vocabulary

Developing personal authenticity

• Demonstrating authentic leadership through your actions
• Balancing personal effectiveness through greater control and flexibility of your emotional responses

Module 4: Leading With Courage

Applying EQ best practices

• Differentiating between managers and leaders
• Gaining insight into your leadership courage
• Consciously thinking as a leader

Taking control of your negative self-talk

• 10 self-management strategies
• Banishing self-disempowering words
• Reframing ineffective language
• Disputing unhelpful thought processes

Module 5: Interpersonal Effectiveness: Social Awareness and Relationship Management

Reading the emotional landscape

• Recognising and valuing the emotions of others
• Expressing authentic thoughts and feelings
• Reflecting and paraphrasing for effective listening

Creating a productive team environment

• Practising self-disclosure to improve relationships
• Applying the Johari Window framework
• Leveraging active listening techniques
• Responding thoughtfully to difficult people

Facilitating effective communication

• Applying strategies for managing relationships
• Creating a favourable emotional landscape
• Actively engaging the emotions of others
• Matching your words with your body language

Module 6: Building an Emotionally Intelligent Team

Building strong teamwork

• Establishing group norms that bring out the best in teams
• Constructively managing your workplace anger
• Facilitating emotional honesty and trust

Balancing individual team member roles

• Handling strong emotional reactions
• Motivating others through authentic leadership
• Fostering employee engagement and morale

Module 7: Applying Emotional Intelligence

Practicing emotionally intelligent leadership

• Creating the climate for performance excellence
• Acting on personal insights and breakthroughs
• Adopting effective leadership behaviors and attitudes
• Exemplifying emotional self-control
• Moving forward with your EQ plan

Emotional Intelligence: Achieving Leadership Success training course will benefit all attendees regardless of profession.

Our Emotional Intelligence: Achieving Leadership Success training course contains the following:

• 3-day instructor-led training course
• Action plan included
• After-course instructor coaching benefit
• Learning Tree end-of-course exam included
• Pre-reading
• Course Manual
• Quizzes
• Exercises

Our Emotional Intelligence: Achieving Leadership Success training course recommends attendees to have some experience in a leadership role.

There is no recommended reading for Emotional Intelligence: Achieving Leadership Success training course

Emotional Intelligence: Achieving Leadership Success Exam:

• Format: Multiple Choice
• Questions: 40
• Pass Mark: 70%

Attendees may enjoy our three-day Developing Your Leadership Voice For Presence And Impact training course.

Our Developing Your Leadership Voice For Presence And Impact training course will help attendees become proficient in the following:

• Adopt a strategic process and framework for leading change.
• Communicate effectively to successfully implement change.
• Apply a strategic approach to communication and planning.
• Inspire and motivate others to support change.
• Skilfully handle challenging situations.

Our Emotional Intelligence: Achieving Leadership Success training course offers several benefits to individuals and organisations including but not limited to:

• Improved Communication: IT professionals with high emotional intelligence have better communication skills, enabling them to express themselves clearly, listen actively, and understand the needs and perspectives of others.
• Enhanced Collaboration and Teamwork: Emotional intelligence fosters empathy, understanding, and cooperation among team members.
• Effective Leadership: Emotional intelligence is crucial for IT leaders to inspire and motivate their teams.
• Adaptability and Resilience: The IT industry is constantly evolving, and professionals need to be adaptable and resilient. Emotional intelligence enables IT professionals to manage change, handle setbacks, and maintain a positive mindset.
• Stress Management and Well-being: The IT field can be stressful, with demanding deadlines and high-pressure situations. Emotional intelligence helps IT professionals manage stress, regulate their emotions, and maintain a healthy work-life balance.
• Conflict Resolution: Emotional intelligence equips IT professionals with the skills to manage conflicts and disagreements effectively.